Related papers: Distribution Shift in Airline Customer Behavior du…
Demand forecasting is extremely important in revenue management. After all, it is one of the inputs to an optimisation method which aim is to maximize revenue. Most, if not all, forecasting methods use historical data to forecast the…
COVID-19 has disrupted society and changed how people learn, work and live. The availability of vaccines in the spring of 2021, however, led to a gradual return of many pre-pandemic activities in Massachusetts in the fall of 2021.…
The explosive nature of Covid-19 transmission drastically altered the rhythm of daily life by forcing billions of people to stay at their homes. A critical challenge facing transportation planners is to identify the type and the extent of…
From global pandemics to geopolitical turmoil, leaders in logistics, product allocation, procurement and operations are facing increasing difficulty with safeguarding their organizations against supply chain vulnerabilities. It is…
The COVID-19 pandemic has had serious impacts on the airline industry. Ensuring that aviation policies in emergent situations both guarantee network connectivity and maintain competition among airlines is crucial in these circumstances. To…
This study investigates price seasonality in the Brazilian air transport industry, emphasizing the impact of the COVID-19 pandemic on domestic airline pricing strategies. Given potential shifts in demand patterns following the global health…
The spread of COVID-19 has been a major disruptive force in people's everyday lives and mobility behavior. The demand for on-demand ride services, such as taxis and ridehailing has been specifically impacted, given both restrictions in…
This study explores the enhancement of customer satisfaction in the airline industry, a critical factor for retaining customers and building brand reputation, which are vital for revenue growth. Utilizing a combination of machine learning…
The air transportation local share, defined as the proportion of local passengers relative to total passengers, serves as a critical metric reflecting how economic growth, carrier strategies, and market forces jointly influence demand…
During a public health crisis like COVID-19, individuals' adoption of protective behaviors, such as self-isolation and wearing masks, can significantly impact the spread of the disease. In the meanwhile, the spread of the disease can also…
The abrupt outbreak of the COVID-19 pandemic was the most significant event in 2020, which had profound and lasting impacts across the world. Studies on energy markets observed a decline in energy demand and changes in energy consumption…
We decompose the U.S. consumption inequality distributional changes during the COVID-19 phase. Analyzing the Consumption Expenditure Interview Survey data, we decompose observed changes in consumption inequality into components attributable…
The COVID-19 pandemic has had a long-term impact on industries worldwide, with the hospitality and food industry facing significant challenges, leading to the permanent closure of many restaurants and the loss of jobs. In this study, we…
Ancillaries have become a major source of revenue and profitability in the travel industry. Yet, conventional pricing strategies are based on business rules that are poorly optimized and do not respond to changing market conditions. This…
Changes in air transport networks over time may be induced by competition among carriers, changes in regulations on airline industry, and socioeconomic events such as terrorist attacks and epidemic outbreaks. Such network changes may…
Data mining can be evaluated as a strategic tool to determine the customer profiles in order to learn customer expectations and requirements. Airline customers have different characteristics and if passenger reviews about their trip…
COVID-19 pandemic has an unprecedented impact all over the world since early 2020. During this public health crisis, reliable forecasting of the disease becomes critical for resource allocation and administrative planning. The results from…
The current pandemic has introduced substantial uncertainty to traditional methods for demand planning. These uncertainties stem from the disease progression, government interventions, economy and consumer behavior. While most of the…
The current outbreak of COVID-19 is an unprecedented event in air transportation. While it was known that air transportation plays a key role in the spread of a pandemic, it is probably the first time that global aviation contributed to the…
The COVID-19 pandemic has severely disrupted the retail landscape and has accelerated the adoption of innovative technologies. A striking example relates to the proliferation of online grocery orders and the technology deployed to…