English
Related papers

Related papers: Improving Customer Service Chatbots with Attention…

200 papers

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

The high prevalence of depression in society has given rise to the need for new digital tools to assist in its early detection. To this end, existing research has mainly focused on detecting depression in the domain of social media, where…

Computation and Language · Computer Science 2022-04-25 Petr Lorenc , Ana-Sabina Uban , Paolo Rosso , Jan Šedivý

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

In socially assistive robotics, an important research area is the development of adaptation techniques and their effect on human-robot interaction. We present a meta-learning based policy gradient method for addressing the problem of…

Robotics · Computer Science 2019-08-13 Yuan Gao , Elena Sibirtseva , Ginevra Castellano , Danica Kragic

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Owing to the recent success of Large Language Models, Modern A.I has been much focused on linguistic interactions with humans but less focused on non-linguistic forms of communication between man and machine. In the present paper, we test…

Spoken language interaction is at the heart of interpersonal communication, and people flexibly adapt their speech to different individuals and environments. It is surprising that robots, and by extension other digital devices, are not…

Robotics · Computer Science 2024-05-17 Qiaoqiao Ren , Yuanbo Hou , Dick Botteldooren , Tony Belpaeme

State of the art reinforcement learning has enabled training agents on tasks of ever increasing complexity. However, the current paradigm tends to favor training agents from scratch on every new task or on collections of tasks with a view…

Machine Learning · Computer Science 2023-02-09 Jacob Walker , Eszter Vértes , Yazhe Li , Gabriel Dulac-Arnold , Ankesh Anand , Théophane Weber , Jessica B. Hamrick

If our models are used in new or unexpected cases, do we know if they will make fair predictions? Previously, researchers developed ways to debias a model for a single problem domain. However, this is often not how models are trained and…

Machine Learning · Computer Science 2019-11-18 Candice Schumann , Xuezhi Wang , Alex Beutel , Jilin Chen , Hai Qian , Ed H. Chi

Methods of transfer learning try to combine knowledge from several related tasks (or domains) to improve performance on a test task. Inspired by causal methodology, we relax the usual covariate shift assumption and assume that it holds true…

Machine Learning · Statistics 2018-09-25 Mateo Rojas-Carulla , Bernhard Schölkopf , Richard Turner , Jonas Peters

In the field of Geriatronics, enabling effective and transparent communication between humans and robots is crucial for enhancing the acceptance and performance of assistive robots. Our early-stage research project investigates the…

The growing popularity of transfer learning, due to the availability of models pre-trained on vast amounts of data, makes it imperative to understand when the knowledge of these pre-trained models can be transferred to obtain…

Machine Learning · Computer Science 2024-10-30 Akshay Mehra , Yunbei Zhang , Jihun Hamm

Optimizing the body and brain of a robot is a coupled challenge: the morphology determines what control strategies are effective, while the control parameters influence how well the morphology performs. This joint optimization can be done…

Robotics · Computer Science 2026-04-21 K. Ege de Bruin , Kyrre Glette , Kai Olav Ellefsen , Giorgia Nadizar , Eric Medvet

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Neural Machine Translation (NMT) methodologies have burgeoned from using simple feed-forward architectures to the state of the art; viz. BERT model. The use cases of NMT models have been broadened from just language translations to…

Computation and Language · Computer Science 2024-09-05 Rohan Jagtap , Sudhir N. Dhage

Task transfer, transferring knowledge contained in related tasks, holds the promise of reducing the quantity of labeled data required to fine-tune language models. Dialogue understanding encompasses many diverse tasks, yet task transfer has…

Computation and Language · Computer Science 2022-10-17 Alon Albalak , Yi-Lin Tuan , Pegah Jandaghi , Connor Pryor , Luke Yoffe , Deepak Ramachandran , Lise Getoor , Jay Pujara , William Yang Wang

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge…

Artificial Intelligence · Computer Science 2020-11-20 Bing Liu , Chuhe Mei

One of the first steps in the utterance interpretation pipeline of many task-oriented conversational AI systems is to identify user intents and the corresponding slots. Since data collection for machine learning models for this task is…

Computation and Language · Computer Science 2019-04-03 Sebastian Schuster , Sonal Gupta , Rushin Shah , Mike Lewis

In recent years, the transformer architecture has become the de facto standard for machine learning algorithms applied to natural language processing and computer vision. Despite notable evidence of successful deployment of this…

Robotics · Computer Science 2024-08-13 Carmelo Sferrazza , Dun-Ming Huang , Fangchen Liu , Jongmin Lee , Pieter Abbeel