English
Related papers

Related papers: Customer Sentiment Analysis using Weak Supervision…

200 papers

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider

Sentiment analysis plays a crucial role in understanding the sentiment expressed in text data. While sentiment analysis research has been extensively conducted in English and other Western languages, there exists a significant gap in…

Computation and Language · Computer Science 2023-10-03 Aabha Pingle , Aditya Vyawahare , Isha Joshi , Rahul Tangsali , Geetanjali Kale , Raviraj Joshi

This paper presents a comprehensive survey of sentiment analysis methods for movie reviews, a benchmark task that has played a central role in advancing natural language processing. We review the evolution of techniques from early…

Information Theory · Computer Science 2026-01-15 Agnivo Gosai , Shuvodeep De , Karun Thankachan , Ramadan A. ZeinEldin , Ali W. Mohamed , Seyed J. Mousavirad

Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…

Computation and Language · Computer Science 2021-11-04 Zhengyan Li , Yicheng Zou , Chong Zhang , Qi Zhang , Zhongyu Wei

Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…

Software Engineering · Computer Science 2022-06-23 Marc Herrmann , Martin Obaidi , Jil Klünder

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

Computation and Language · Computer Science 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

Analyzing the sentiments of legal opinions available in Legal Opinion Texts can facilitate several use cases such as legal judgement prediction, contradictory statements identification and party-based sentiment analysis. However, the task…

Computation and Language · Computer Science 2020-11-03 Gathika Ratnayaka , Nisansa de Silva , Amal Shehan Perera , Ramesh Pathirana

Most of the existing pre-trained language representation models neglect to consider the linguistic knowledge of texts, which can promote language understanding in NLP tasks. To benefit the downstream tasks in sentiment analysis, we propose…

Computation and Language · Computer Science 2020-09-25 Pei Ke , Haozhe Ji , Siyang Liu , Xiaoyan Zhu , Minlie Huang

Email remains one of the most frequently used means of online communication. People spend a significant amount of time every day on emails to exchange information, manage tasks and schedule events. Previous work has studied different ways…

Computation and Language · Computer Science 2020-05-28 Kai Shu , Subhabrata Mukherjee , Guoqing Zheng , Ahmed Hassan Awadallah , Milad Shokouhi , Susan Dumais

We present an advanced approach to mobile app review analysis aimed at addressing limitations inherent in traditional star-rating systems. Star ratings, although intuitive and popular among users, often fail to capture the nuanced feedback…

Artificial Intelligence · Computer Science 2025-09-26 Najla Zuhir , Amna Mohammad Salim , Parvathy Premkumar , Moshiur Farazi

The classic supervised classification algorithms are efficient, but time-consuming, complicated and not interpretable, which makes it difficult to analyze their results that limits the possibility to improve them based on real observations.…

Computation and Language · Computer Science 2018-03-05 Hussam Hamdan

Streaming services have reshaped how we discover and engage with digital entertainment. Despite these advancements, effectively understanding the wide spectrum of user search queries continues to pose a significant challenge. An accurate…

Information Retrieval · Computer Science 2024-09-16 Farnoosh Javadi , Phanideep Gampa , Alyssa Woo , Xingxing Geng , Hang Zhang , Jose Sepulveda , Belhassen Bayar , Fei Wang

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…

Computation and Language · Computer Science 2023-08-08 Nour Eddine Zekaoui , Siham Yousfi , Maryem Rhanoui , Mounia Mikram

Sentiment Analysis (SA) or opinion mining is analysis of emotions and opinions from any kind of text. SA helps in tracking peoples viewpoints and it is an important factor when it comes to social media monitoring product and brand…

Computation and Language · Computer Science 2025-02-27 Gibson Nkhata , Usman Anjum , Justin Zhan

In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…

Information Retrieval · Computer Science 2021-07-30 Li Dong , Matthew C. Spencer , Amir Biagi

Sentiment Analysis is an important algorithm in Natural Language Processing which is used to detect sentiment within some text. In our project, we had chosen to work on analyzing reviews of various drugs which have been reviewed in form of…

Computation and Language · Computer Science 2020-03-27 Sairamvinay Vijayaraghavan , Debraj Basu

Labeled datasets are essential for modern search engines, which increasingly rely on supervised learning methods like Learning to Rank and massive amounts of data to power deep learning models. However, creating these datasets is both…

Information Retrieval · Computer Science 2025-03-11 Sriram Vasudevan

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur…

Computation and Language · Computer Science 2022-04-21 Philip Feldman , Aaron Dant , James R. Foulds , Shemei Pan
‹ Prev 1 3 4 5 6 7 10 Next ›