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Volunteer moderators play a crucial role in sustaining online dialogue, but they often disagree about what should or should not be allowed. In this paper, we study the complexity of content moderation with a focus on disagreements between…

Computers and Society · Computer Science 2026-01-08 Shayan Alipour , Shruti Phadke , Seyed Shahabeddin Mousavi , Amirhossein Afsharrad , Morteza Zihayat , Mattia Samory

Advice forums are a crowdsourced way to reinforce cultural norms and moral behavior. Sites like Reddit contain massive amounts of natural language human interaction, with rules and norms unique to each individual subreddit community. To…

Human-Computer Interaction · Computer Science 2021-09-21 Emily Cannon , Bianca Crouse , Souvick Ghosh , Nicholas Rihn , Kristen Chua

To proactively offer social media users a safe online experience, there is a need for systems that can detect harmful posts and promptly alert platform moderators. In order to guarantee the enforcement of a consistent policy, moderators are…

Computation and Language · Computer Science 2022-10-07 Agostina Calabrese , Björn Ross , Mirella Lapata

In this dataset paper, we present a three-stage process to collect Reddit comments that are removed comments by moderators of several subreddits, for violating subreddit rules and guidelines. Other than the fact that these comments were…

Social and Information Networks · Computer Science 2019-07-18 Eshwar Chandrasekharan , Eric Gilbert

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

Human-Computer Interaction · Computer Science 2025-06-18 Lan Gao , Oscar Chen , Rachel Lee , Nick Feamster , Chenhao Tan , Marshini Chetty

Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…

Social and Information Networks · Computer Science 2024-12-23 Kristina Lerman , Minh Duc Chu , Charles Bickham , Luca Luceri , Emilio Ferrara

The Web has evolved to a dominant platform where everyone has the opportunity to express their opinions, to interact with other users, and to debate on emerging events happening around the world. On the one hand, this has enabled the…

Social and Information Networks · Computer Science 2021-07-30 Mainul Quraishi , Pavlos Fafalios , Eelco Herder

Content moderation practices and technologies need to change over time as requirements and community expectations shift. However, attempts to restructure existing moderation practices can be difficult, especially for platforms that rely on…

Human-Computer Interaction · Computer Science 2026-03-10 Chau Tran , Kejsi Take , Kaylea Champion , Benjamin Mako Hill , Rachel Greenstadt

As our reliance on social media platforms and web services increase day by day, exploiters view these platforms as an opportunity to manipulate our thoughts ad actions. These platforms have become an open playground for social bot accounts.…

The rise of misinformation and fake news in online political discourse poses significant challenges to democratic processes and public engagement. While debunking efforts aim to counteract misinformation and foster fact-based dialogue,…

Computers and Society · Computer Science 2025-02-03 Wentao Xu , Wenlu Fan , Shiqian Lu , Tenghao Li , Bin Wang

Previous research has documented the existence of both online echo chambers and hostile intergroup interactions. In this paper, we explore the relationship between these two phenomena by studying the activity of 5.97M Reddit users and 421M…

How communities respond to diverse societal challenges, from economic crises to political upheavals, is shaped by their collective minds - shared representations of ongoing events and current topics. In turn, collective minds are shaped by…

Social and Information Networks · Computer Science 2025-04-14 Seungwoong Ha , Henrik Olsson , Kresimir Jaksic , Max Pellert , Mirta Galesic

Warning: This paper may contain examples and topics that may be disturbing to some readers, especially survivors of miscarriage and sexual violence. People affected by abortion, miscarriage, or sexual violence often share their experiences…

Computation and Language · Computer Science 2026-01-21 Shirlene Rose Bandela , Sanjeev Parthasarathy , Vaibhav Garg

Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving…

Human-Computer Interaction · Computer Science 2026-02-05 Yijun Liu , Frederick Choi , Eshwar Chandrasekharan

Reputation systems concern soft security dynamics in diverse areas. Trust dynamics in a reputation system should be stable and adaptable at the same time to serve the purpose. Many reputation mechanisms have been proposed and tested over…

Social and Information Networks · Computer Science 2019-03-15 Ekaterina Yashkina , Arseny Pinigin , JooYoung Lee , Manuel Mazzara , Akinlolu Solomon Adekotujo , Adam Zubair , Luca Longo

It has been one year since the outbreak of the COVID-19 pandemic. The good news is that vaccines developed by several manufacturers are being actively distributed worldwide. However, as more and more vaccines become available to the public,…

Social and Information Networks · Computer Science 2021-07-07 Wei Wu , Hanjia Lyu , Jiebo Luo

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

Machine Learning · Computer Science 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

Online discussions are often characterized by strong behavioral asymmetries: a relatively small fraction of users actively produces content, while the majority primarily consumes and redistributes it. Here we propose a community-detection…

Social and Information Networks · Computer Science 2026-02-16 Stefano Guarino , Ayoub Mounim , Guido Caldarelli , Fabio Saracco

Social media platforms (SMPs) facilitate information sharing across varying levels of sensitivity. A crucial design decision for SMP administrators is the platform's identity policy, with some opting for real-name systems while others allow…

Human-Computer Interaction · Computer Science 2025-12-04 Cheng Guo , Kelly Caine

Most existing community-related studies focus on detection, which aim to find the community membership for each user from user friendship links. However, membership alone, without a complete profile of what a community is and how it…

Social and Information Networks · Computer Science 2017-01-18 Hongyun Cai , Vincent W. Zheng , Fanwei Zhu , Kevin Chen-Chuan Chang , Zi Huang