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Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The…

Computation and Language · Computer Science 2021-04-20 Alexander R. Fabbri , Xiaojian Wu , Srini Iyer , Mona Diab

Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…

Computation and Language · Computer Science 2018-11-13 Tanya Chowdhury , Tanmoy Chakraborty

Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…

Computation and Language · Computer Science 2024-05-13 Rochana Chaturvedi , Abari Bhattacharya , Shweta Yadav

Healthcare Community Question Answering (CQA) forums offer an accessible platform for individuals seeking information on various healthcare-related topics. People find such platforms suitable for self-disclosure, seeking medical opinions,…

Computation and Language · Computer Science 2024-06-14 Gauri Naik , Sharad Chandakacherla , Shweta Yadav , Md. Shad Akhtar

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…

Computation and Language · Computer Science 2022-11-21 Ting-Yao Hsu , Yoshi Suhara , Xiaolan Wang

Community question answering (CQA) gains increasing popularity in both academy and industry recently. However, the redundancy and lengthiness issues of crowdsourced answers limit the performance of answer selection and lead to reading…

Computation and Language · Computer Science 2019-11-25 Yang Deng , Wai Lam , Yuexiang Xie , Daoyuan Chen , Yaliang Li , Min Yang , Ying Shen

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Computation and Language · Computer Science 2025-06-05 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

To bridge the gap between the capabilities of the state-of-the-art in factoid question answering (QA) and what users ask, we need large datasets of real user questions that capture the various question phenomena users are interested in, and…

Computation and Language · Computer Science 2019-04-11 Abdalghani Abujabal , Rishiraj Saha Roy , Mohamed Yahya , Gerhard Weikum

While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of…

Computation and Language · Computer Science 2021-06-03 Alexander R. Fabbri , Faiaz Rahman , Imad Rizvi , Borui Wang , Haoran Li , Yashar Mehdad , Dragomir Radev

Online conversations have become more prevalent on public discussion platforms (e.g. Reddit). With growing controversial topics, it is desirable to summarize not only diverse arguments, but also their rationale and justification. Early…

Computation and Language · Computer Science 2025-11-24 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

The quest for seeking health information has swamped the web with consumers health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…

Computation and Language · Computer Science 2025-12-30 Abhishek Basu , Deepak Gupta , Dina Demner-Fushman , Shweta Yadav

We publicly release a new large-scale dataset, called SearchQA, for machine comprehension, or question-answering. Unlike recently released datasets, such as DeepMind CNN/DailyMail and SQuAD, the proposed SearchQA was constructed to reflect…

Computation and Language · Computer Science 2017-06-13 Matthew Dunn , Levent Sagun , Mike Higgins , V. Ugur Guney , Volkan Cirik , Kyunghyun Cho

This paper presents a new selection-based question answering dataset, SelQA. The dataset consists of questions generated through crowdsourcing and sentence length answers that are drawn from the ten most prevalent topics in the English…

Computation and Language · Computer Science 2016-10-31 Tomasz Jurczyk , Michael Zhai , Jinho D. Choi

Recent years have brought about an interest in the challenging task of summarizing conversation threads (meetings, online discussions, etc.). Such summaries help analysis of the long text to quickly catch up with the decisions made and thus…

Computation and Language · Computer Science 2021-08-02 Shiyue Zhang , Asli Celikyilmaz , Jianfeng Gao , Mohit Bansal

Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…

Computation and Language · Computer Science 2019-04-02 Siva Reddy , Danqi Chen , Christopher D. Manning

The quest for seeking health information has swamped the web with consumers' health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…

Computation and Language · Computer Science 2022-06-16 Shweta Yadav , Deepak Gupta , Dina Demner-Fushman

Current question answering (QA) systems primarily consider the single-answer scenario, where each question is assumed to be paired with one correct answer. However, in many real-world QA applications, multiple answer scenarios arise where…

Computation and Language · Computer Science 2022-05-03 Wenxuan Zhou , Qiang Ning , Heba Elfardy , Kevin Small , Muhao Chen

Question Answering (QA) is a growing area of research, often used to facilitate the extraction of information from within documents. State-of-the-art QA models are usually pre-trained on domain-general corpora like Wikipedia and thus tend…

Computation and Language · Computer Science 2022-12-01 Matthew Maufe , James Ravenscroft , Rob Procter , Maria Liakata

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

In spoken question answering, QA systems are designed to answer questions from contiguous text spans within the related speech transcripts. However, the most natural way that human seek or test their knowledge is via human conversations.…

Computation and Language · Computer Science 2020-10-20 Chenyu You , Nuo Chen , Fenglin Liu , Dongchao Yang , Yuexian Zou
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