Related papers: Human-Centric Decision Support Tools: Insights fro…
The aim of a clinical decision support tool is to reduce the complexity of clinical decisions. However, when decision support tools are poorly implemented they may actually confuse physicians and complicate clinical care. This paper argues…
Line managers form the first level of management in organizations, and must make complex decisions, while maintaining relationships with those impacted by their decisions. Amidst growing interest in technology-supported decision-making at…
One of the most critical tasks for startups is to validate their business model. Therefore, entrepreneurs try to collect information such as feedback from other actors to assess the validity of their assumptions and make decisions. However,…
Life-centred design decenters humans and considers all life and the far-reaching impacts of design decisions. However, little is known about the application of life-centred design tools in practice and their usefulness and limitations for…
When planning to change operations at ports there are two key stake holders with very different interests involved in the decision making processes. Port operators are attentive to their standards, a smooth service flow and economic…
Decision-making is a fundamental capability in everyday life. Large Language Models (LLMs) provide multifaceted support in enhancing human decision-making processes. However, understanding the influencing factors of LLM-assisted…
Creativity Support Tools (CST) aim to enhance human creativity, but the deeply personal and subjective nature of creativity makes the design of universal support tools challenging. Individuals develop personal approaches to creativity,…
Use of artificial intelligence (AI) in human contexts calls for ethical considerations for the design and development of AI-based systems. However, little knowledge currently exists on how to provide useful and tangible tools that could…
Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…
Background: There is a growing awareness of the importance of human values (e.g., inclusiveness, privacy) in software systems. However, there are no practical tools to support the integration of human values during software development. We…
The design and operation of systems are conventionally viewed as a sequential decision-making process that is informed by data from physical experiments and simulations. However, the integration of these high-dimensional and heterogeneous…
This paper argues that the principal difference between decision aids and most other types of information systems is the greater reliance of decision aids on fallible algorithms--algorithms that sometimes generate incorrect advice. It is…
The design and development of robots involve the essential step of selecting and testing robotic interfaces. This interface selection requires careful consideration as the robot's physical embodiment influences and adds to the traditional…
[Spreadsheet] Models are invaluable tools for strategic planning. Models help key decision makers develop a shared conceptual understanding of complex decisions, identify sensitivity factors and test management scenarios. Different…
Decision support systems seek to enable informed decision-making. In the recent years, automated planning techniques have been leveraged to empower such systems to better aid the human-in-the-loop. The central idea for such decision support…
Clinical decision support tools (DST) promise improved healthcare outcomes by offering data-driven insights. While effective in lab settings, almost all DSTs have failed in practice. Empirical research diagnosed poor contextual fit as the…
Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…
AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…
Decision support systems for classification tasks are predominantly designed to predict the value of the ground truth labels. However, since their predictions are not perfect, these systems also need to make human experts understand when…
Data is a valuable asset, and sharing it as a product across organizations is key to building comprehensive and useful insights in fields such as science and industry. Before sharing, data often requires transformation to comply with…