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Recommender systems have become an essential tool to help resolve the information overload problem in recent decades. Traditional recommender systems, however, suffer from data sparsity and cold start problems. To address these issues, a…

Information Retrieval · Computer Science 2020-07-21 Zhu Sun , Qing Guo , Jie Yang , Hui Fang , Guibing Guo , Jie Zhang , Robin Burke

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…

Computation and Language · Computer Science 2025-04-11 Shiki Sato , Jun Baba , Asahi Hentona , Shinji Iwata , Akifumi Yoshimoto , Koichiro Yoshino

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

While many production-ready and robust algorithms are available for the task of recommendation systems, many of these systems do not take the order of user's consumption into account. The order of consumption can be very useful and matters…

Information Retrieval · Computer Science 2022-05-03 Mehdi Soleiman Nejad , Meysam Varasteh , Hadi Moradi , Mohammad Amin Sadeghi

Recent years have witnessed success of sequential modeling, generative recommender, and large language model for recommendation. Though the scaling law has been validated for sequential models, it showed inefficiency in computational…

Recommender systems have become a ubiquitous part of modern web applications. They help users discover new and relevant items. Today's users, through years of interaction with these systems have developed an inherent understanding of how…

Information Retrieval · Computer Science 2021-09-03 Muheeb Faizan Ghori , Arman Dehpanah , Jonathan Gemmell , Hamed Qahri-Saremi , Bamshad Mobasher

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

In this paper, we propose a novel end-to-end framework called KBRD, which stands for Knowledge-Based Recommender Dialog System. It integrates the recommender system and the dialog generation system. The dialog system can enhance the…

Computation and Language · Computer Science 2019-09-04 Qibin Chen , Junyang Lin , Yichang Zhang , Ming Ding , Yukuo Cen , Hongxia Yang , Jie Tang

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…

Information Retrieval · Computer Science 2020-05-27 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Recommender Systems are a subclass of information retrieval systems, or more succinctly, a class of information filtering systems that seeks to predict how close is the match of the user's preference to a recommended item. A common approach…

Information Retrieval · Computer Science 2021-03-09 John Kalung Leung , Igor Griva , William G. Kennedy

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Many of today's online services provide personalized recommendations to their users. Such recommendations are typically designed to serve certain user needs, e.g., to quickly find relevant content in situations of information overload.…

Information Retrieval · Computer Science 2023-12-25 Alvise De Biasio , Nicolò Navarin , Dietmar Jannach

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

Conversational search is based on a user-system cooperation with the objective to solve an information-seeking task. In this report, we discuss the implication of such cooperation with the learning perspective from both user and system…

Artificial Intelligence · Computer Science 2020-01-10 Sharon Oviatt , Laure Soulier

Conversational recommendation systems (CRS) aim to timely and proactively acquire user dynamic preferred attributes through conversations for item recommendation. In each turn of CRS, there naturally have two decision-making processes with…

Information Retrieval · Computer Science 2023-07-27 Sen Zhao , Wei Wei , Yifan Liu , Ziyang Wang , Wendi Li , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin