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Recommender systems are an important part of the modern human experience whose influence ranges from the food we eat to the news we read. Yet, there is still debate as to what extent recommendation platforms are aligned with the user goals.…

Information Retrieval · Computer Science 2024-06-05 Arpit Agarwal , Nicolas Usunier , Alessandro Lazaric , Maximilian Nickel

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…

Information Retrieval · Computer Science 2023-10-09 Jiarui Jin , Xianyu Chen , Fanghua Ye , Mengyue Yang , Yue Feng , Weinan Zhang , Yong Yu , Jun Wang

Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…

Artificial Intelligence · Computer Science 2021-03-23 Nikolaos Kondylidis , Jie Zou , Evangelos Kanoulas

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation…

Computation and Language · Computer Science 2020-07-09 Kun Zhou , Wayne Xin Zhao , Shuqing Bian , Yuanhang Zhou , Ji-Rong Wen , Jingsong Yu

Conversational recommendation systems have recently gain a lot of attention, as users can continuously interact with the system over multiple conversational turns. However, conversational recommendation systems are based on complex neural…

Machine Learning · Computer Science 2020-11-11 Stefanos Antaris , Dimitrios Rafailidis , Mohammad Aliannejadi

Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…

Computation and Language · Computer Science 2018-01-09 Zhou Yu , Alan W Black , Alexander I. Rudnicky

Recommender systems are tools that support online users by pointing them to potential items of interest in situations of information overload. In recent years, the class of session-based recommendation algorithms received more attention in…

Information Retrieval · Computer Science 2020-09-29 Malte Ludewig , Noemi Mauro , Sara Latifi , Dietmar Jannach

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…

Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and…

Information Retrieval · Computer Science 2022-01-24 Leif Azzopardi , Mohammad Aliannejadi , Evangelos Kanoulas

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

A recommender system is an information filtering technology which can be used to predict preference ratings of items (products, services, movies, etc) and/or to output a ranking of items that are likely to be of interest to the user.…

Information Retrieval · Computer Science 2019-01-08 Camila V. Sundermann , Marcos A. Domingues , Ricardo M. Marcacini , Solange O. Rezende

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

With the overwhelming online products available in recent years, there is an increasing need to filter and deliver relevant personalized advice for users. Recommender systems solve this problem by modeling and predicting individual…

Machine Learning · Statistics 2020-02-11 Antonia Godoy-Lorite , Roger Guimera , Marta Sales-Pardo

Preference elicitation plays a central role in interactive recommender systems. Most preference elicitation approaches use either item queries that ask users to select preferred items from a slate, or attribute queries that ask them to…

Information Retrieval · Computer Science 2023-11-07 Erdem Biyik , Fan Yao , Yinlam Chow , Alex Haig , Chih-wei Hsu , Mohammad Ghavamzadeh , Craig Boutilier

Conversational recommendation frameworks have gained prominence as a dynamic paradigm for delivering personalized suggestions via interactive dialogues. The incorporation of advanced language understanding techniques has substantially…

Computation and Language · Computer Science 2025-03-17 Guanrong Li , Kuo Tian , Jinnan Qi , Qinghan Fu , Zhen Wu , Xinyu Dai