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Large language models handle single-turn generation well, but multi-turn interactions still require the model to reconstruct user intent and task state from an expanding token history because internal representations do not persist across…

Computation and Language · Computer Science 2025-12-11 Vishwas Hegde , Vindhya Shigehalli

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Large Language Models (LLMs) have demonstrated amazing capabilities in language generation, text comprehension, and knowledge reasoning. While a single powerful model can already handle multiple tasks, relying on a single perspective can…

Computation and Language · Computer Science 2024-06-12 Zining Qin , Chenhao Wang , Huiling Qin , Weijia Jia

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

In a conversational system, dynamically generating follow-up questions based on context can help users explore information and provide a better user experience. Humans are usually able to ask questions that involve some general life…

Artificial Intelligence · Computer Science 2025-06-30 Jianyu Liu , Yi Huang , Sheng Bi , Junlan Feng , Guilin Qi

In the context of knowledge-driven seq-to-seq generation tasks, such as document-based question answering and document summarization systems, two fundamental knowledge sources play crucial roles: the inherent knowledge embedded within model…

Computation and Language · Computer Science 2025-01-16 Han Cao , Zhaoyang Zhang , Xiangtian Li , Chufan Wu , Hansong Zhang , Wenqing Zhang

With the power of large pretrained language models, various research works have integrated knowledge into dialogue systems. The traditional techniques treat knowledge as part of the input sequence for the dialogue system, prepending a set…

Computation and Language · Computer Science 2023-02-14 Hsuan Su , Shachi H Kumar , Sahisnu Mazumder , Wenda Chen , Ramesh Manuvinakurike , Eda Okur , Saurav Sahay , Lama Nachman , Shang-Tse Chen , Hung-yi Lee

Large language models (LLMs) have recently been applied to dialog systems. Despite making progress, LLMs are prone to errors in knowledge-intensive scenarios. Recently, approaches based on retrieval augmented generation (RAG) and agent have…

Computation and Language · Computer Science 2025-07-01 Yucheng Cai , Yuxuan Wu , Yi Huang , Junlan Feng , Zhijian Ou

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

Open-domain dialogue systems need to grasp social commonsense to understand and respond effectively to human users. Commonsense-augmented dialogue models have been proposed that aim to infer commonsense knowledge from dialogue contexts in…

Computation and Language · Computer Science 2025-01-22 Sarah E. Finch , Jinho D. Choi

Knowledge-intensive tasks, such as open-domain question answering (QA), require access to a large amount of world or domain knowledge. A common approach for knowledge-intensive tasks is to employ a retrieve-then-read pipeline that first…

Computation and Language · Computer Science 2023-01-26 Wenhao Yu , Dan Iter , Shuohang Wang , Yichong Xu , Mingxuan Ju , Soumya Sanyal , Chenguang Zhu , Michael Zeng , Meng Jiang

When writing and talking, people sometimes pause to think. Although reasoning-focused works have often framed reasoning as a method of answering questions or completing agentic tasks, reasoning is implicit in almost all written text. For…

Computation and Language · Computer Science 2024-03-19 Eric Zelikman , Georges Harik , Yijia Shao , Varuna Jayasiri , Nick Haber , Noah D. Goodman

Neural knowledge-grounded generative models for dialogue often produce content that is factually inconsistent with the knowledge they rely on, making them unreliable and limiting their applicability. Inspired by recent work on evaluating…

Computation and Language · Computer Science 2021-09-10 Or Honovich , Leshem Choshen , Roee Aharoni , Ella Neeman , Idan Szpektor , Omri Abend

Incorporating external knowledge into the response generation process is essential to building more helpful and reliable dialog agents. However, collecting knowledge-grounded conversations is often costly, calling for a better pre-trained…

Computation and Language · Computer Science 2022-12-06 Qi Zhu , Fei Mi , Zheng Zhang , Yasheng Wang , Yitong Li , Xin Jiang , Qun Liu , Xiaoyan Zhu , Minlie Huang

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Many existing conversation models that are based on the encoder-decoder framework have focused on ways to make the encoder more complicated to enrich the context vectors so as to increase the diversity and informativeness of generated…

Computation and Language · Computer Science 2021-05-31 Bin Sun , Shaoxiong Feng , Yiwei Li , Jiamou Liu , Kan Li

Generating follow-up questions on the fly could significantly improve conversational survey quality and user experiences by enabling a more dynamic and personalized survey structure. In this paper, we proposed a novel task for…

Computation and Language · Computer Science 2023-10-16 Yubin Ge , Ziang Xiao , Jana Diesner , Heng Ji , Karrie Karahalios , Hari Sundaram

Reasoning is an essential component of human intelligence as it plays a fundamental role in our ability to think critically, support responsible decisions, and solve challenging problems. Traditionally, AI has addressed reasoning in the…

Artificial Intelligence · Computer Science 2024-10-16 Ken Satoh , Ha-Thanh Nguyen , Francesca Toni , Randy Goebel , Kostas Stathis

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu
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