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In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still…

Computation and Language · Computer Science 2023-01-09 Jungwoo Lim , Myunghoon Kang , Yuna Hur , Seungwon Jung , Jinsung Kim , Yoonna Jang , Dongyub Lee , Hyesung Ji , Donghoon Shin , Seungryong Kim , Heuiseok Lim

This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…

Computation and Language · Computer Science 2018-05-23 Silje Christensen , Simen Johnsrud , Massimiliano Ruocco , Heri Ramampiaro

Empowered by the large-scale pretrained language models, existing dialogue systems have demonstrated impressive performance conducting fluent and natural-sounding conversations. However, they are still plagued by the hallucination problem,…

Computation and Language · Computer Science 2024-04-05 Jifan Yu , Xiaohan Zhang , Yifan Xu , Xuanyu Lei , Zijun Yao , Jing Zhang , Lei Hou , Juanzi Li

Language models pretrained on text-only corpora often struggle with tasks that require auditory commonsense knowledge. Previous work addresses this problem by augmenting the language model to retrieve knowledge from external audio…

Computation and Language · Computer Science 2025-06-10 Suho Yoo , Hyunjong Ok , Jaeho Lee

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

Computation and Language · Computer Science 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

Training conversational question-answering (QA) systems requires a substantial amount of in-domain data, which is often scarce in practice. A common solution to this challenge is to generate synthetic data. Traditional methods typically…

Machine Learning · Computer Science 2025-04-22 Kun Qian , Maximillian Chen , Siyan Li , Arpit Sharma , Zhou Yu

In recent years, large pretrained models have been used in dialogue systems to improve successful task completion rates. However, lack of reasoning capabilities of dialogue platforms make it difficult to provide relevant and fluent…

Computation and Language · Computer Science 2022-02-10 Sajjad Beygi , Maryam Fazel-Zarandi , Alessandra Cervone , Prakash Krishnan , Siddhartha Reddy Jonnalagadda

Being able to generate informative and coherent dialogue responses is crucial when designing human-like open-domain dialogue systems. Encoder-decoder-based dialogue models tend to produce generic and dull responses during the decoding step…

Computation and Language · Computer Science 2021-05-04 Ziming Li , Julia Kiseleva , Maarten de Rijke

It remains an open question whether incorporating external knowledge benefits commonsense reasoning while maintaining the flexibility of pretrained sequence models. To investigate this question, we develop generated knowledge prompting,…

Computation and Language · Computer Science 2022-09-30 Jiacheng Liu , Alisa Liu , Ximing Lu , Sean Welleck , Peter West , Ronan Le Bras , Yejin Choi , Hannaneh Hajishirzi

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting…

Computation and Language · Computer Science 2022-03-30 Qingfeng Sun , Yujing Wang , Can Xu , Kai Zheng , Yaming Yang , Huang Hu , Fei Xu , Jessica Zhang , Xiubo Geng , Daxin Jiang

For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in…

Computation and Language · Computer Science 2020-03-02 Deng Cai , Yan Wang , Victoria Bi , Zhaopeng Tu , Xiaojiang Liu , Wai Lam , Shuming Shi

Building dialog agents that can converse naturally with humans is a challenging yet intriguing problem of artificial intelligence. In open-domain human-computer conversation, where the conversational agent is expected to respond to human…

Artificial Intelligence · Computer Science 2018-02-13 Tom Young , Erik Cambria , Iti Chaturvedi , Minlie Huang , Hao Zhou , Subham Biswas

Recently, open-domain dialogue systems have attracted growing attention. Most of them use the sequence-to-sequence (Seq2Seq) architecture to generate responses. However, traditional Seq2Seq-based open-domain dialogue models tend to generate…

Computation and Language · Computer Science 2020-07-06 Heng-Da Xu , Xian-Ling Mao , Zewen Chi , Jing-Jing Zhu , Fanshu Sun , Heyan Huang

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

In knowledge grounded conversation, domain knowledge plays an important role in a special domain such as Music. The response of knowledge grounded conversation might contain multiple answer entities or no entity at all. Although existing…

Computation and Language · Computer Science 2017-09-14 Wenya Zhu , Kaixiang Mo , Yu Zhang , Zhangbin Zhu , Xuezheng Peng , Qiang Yang

To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus…

Computation and Language · Computer Science 2022-04-26 Yan Xu , Etsuko Ishii , Samuel Cahyawijaya , Zihan Liu , Genta Indra Winata , Andrea Madotto , Dan Su , Pascale Fung

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

Computation and Language · Computer Science 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou