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Social media platforms play an essential role in crisis communication, but analyzing crisis-related social media texts is challenging due to their informal nature. Transformer-based pre-trained models like BERT and RoBERTa have shown…
Social media has enabled people to circulate information in a timely fashion, thus motivating people to post messages seeking help during crisis situations. These messages can contribute to the situational awareness of emergency responders,…
The role of social media, in particular microblogging platforms such as Twitter, as a conduit for actionable and tactical information during disasters is increasingly acknowledged. However, time-critical analysis of big crisis data on…
Rapid crisis response requires real-time analysis of messages. After a disaster happens, volunteers attempt to classify tweets to determine needs, e.g., supplies, infrastructure damage, etc. Given labeled data, supervised machine learning…
Advances in social media data dissemination enable the provision of real-time information during a crisis. The information comes from different classes, such as infrastructure damages, persons missing or stranded in the affected zone, etc.…
Social media such as Twitter provide valuable information to crisis managers and affected people during natural disasters. Machine learning can help structure and extract information from the large volume of messages shared during a crisis;…
Classification of crisis events, such as natural disasters, terrorist attacks and pandemics, is a crucial task to create early signals and inform relevant parties for spontaneous actions to reduce overall damage. Despite crisis such as…
Social media has quickly grown into an essential tool for people to communicate and express their needs during crisis events. Prior work in analyzing social media data for crisis management has focused primarily on automatically identifying…
Social media has become an important information source for crisis management and provides quick access to ongoing developments and critical information. However, classification models suffer from event-related biases and highly imbalanced…
Twitter and other social media platforms have become vital sources of real time information during disasters and public safety emergencies. Automatically classifying disaster related tweets can help emergency services respond faster and…
Time-critical analysis of social media streams is important for humanitarian organizations for planing rapid response during disasters. The \textit{crisis informatics} research community has developed several techniques and systems for…
During time-critical situations such as natural disasters, rapid classification of data posted on social networks by affected people is useful for humanitarian organizations to gain situational awareness and to plan response efforts.…
During the onset of a disaster event, filtering relevant information from the social web data is challenging due to its sparse availability and practical limitations in labeling datasets of an ongoing crisis. In this paper, we hypothesize…
Tweets are specific text data when compared to general text. Although sentiment analysis over tweets has become very popular in the last decade for English, it is still difficult to find huge annotated corpora for non-English languages. The…
Recent developments in image classification and natural language processing, coupled with the rapid growth in social media usage, have enabled fundamental advances in detecting breaking events around the world in real-time. Emergency…
During natural or man-made disasters, humanitarian response organizations look for useful information to support their decision-making processes. Social media platforms such as Twitter have been considered as a vital source of useful…
It is a challenging and complex task to acquire information from different regions of a disaster-affected area in a timely fashion. The extensive spread and reach of social media and networks allow people to share information in real-time.…
Identifying adverse and hostile content on the web and more particularly, on social media, has become a problem of paramount interest in recent years. With their ever increasing popularity, fine-tuning of pretrained Transformer-based…
We study the problem of incorporating prior knowledge into a deep Transformer-based model,i.e.,Bidirectional Encoder Representations from Transformers (BERT), to enhance its performance on semantic textual matching tasks. By probing and…
Tasks such as semantic search and clustering on crisis-related social media texts enhance our comprehension of crisis discourse, aiding decision-making and targeted interventions. Pre-trained language models have advanced performance in…