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Automated decision making is used routinely throughout our everyday life. Recommender systems decide which jobs, movies, or other user profiles might be interesting to us. Spell checkers help us to make good use of language. Fraud detection…

Machine Learning · Computer Science 2020-07-15 Alexander Jung , Pedro H. J. Nardelli

Explanation in machine learning and related fields such as artificial intelligence aims at making machine learning models and their decisions understandable to humans. Existing work suggests that personalizing explanations might help to…

Machine Learning · Computer Science 2019-04-29 Johanes Schneider , Joshua Handali

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Artificial Intelligence · Computer Science 2018-10-16 Rita Borgo , Michael Cashmore , Daniele Magazzeni

In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

Recommendation system could help the companies to persuade users to visit or consume at a particular place, which was based on many traditional methods such as the set of collaborative filtering algorithms. Most research discusses the model…

Information Retrieval · Computer Science 2019-01-01 Jionghao Lin , Yiren Liu

Explainable AI is an emerging field providing solutions for acquiring insights into automated systems' rationale. It has been put on the AI map by suggesting ways to tackle key ethical and societal issues. Existing explanation techniques…

Machine Learning · Computer Science 2022-05-02 Ioannis Mollas , Nick Bassiliades , Grigorios Tsoumakas

Recent work in explanation generation for decision making agents has looked at how unexplained behavior of autonomous systems can be understood in terms of differences in the model of the system and the human's understanding of the same,…

Artificial Intelligence · Computer Science 2018-02-06 Tathagata Chakraborti , Sarath Sreedharan , Sachin Grover , Subbarao Kambhampati

During the first step of practical reasoning, i.e. deliberation or goals selection, an intelligent agent generates a set of pursuable goals and then selects which of them he commits to achieve. Explainable Artificial Intelligence (XAI)…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Cesar Augusto Tacla , Henrique Jasinski

Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution…

Information Retrieval · Computer Science 2018-06-13 Nan Wang , Hongning Wang , Yiling Jia , Yue Yin

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

We investigate whether large language models (LLMs) can generate effective, user-facing explanations from a mathematically interpretable recommendation model. The model is based on constrained matrix factorization, where user types are…

Artificial Intelligence · Computer Science 2025-10-02 Maxime Manderlier , Fabian Lecron , Olivier Vu Thanh , Nicolas Gillis

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

Artificial Intelligence (AI) is being increasingly used to develop systems that produce intelligent solutions. However, there is a major concern that whether the systems built will be trusted by humans. In order to establish trust in AI…

Artificial Intelligence · Computer Science 2020-05-13 Quratul-ain Mahesar , Simon Parsons

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

Modern data analytics underpinned by machine learning techniques has become a key enabler to the automation of data-led decision making. As an important branch of state-of-the-art data analytics, business process predictions are also faced…

Artificial Intelligence · Computer Science 2021-07-22 Chun Ouyang , Renuka Sindhgatta , Catarina Moreira
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