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Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Since cobots (collaborative robots) are increasingly being introduced in industrial environments, being aware of their potential positive and negative impacts on human collaborators is essential. This study guides occupational health…

Human-Computer Interaction · Computer Science 2023-05-31 Étienne Fournier , Dorilys Kilgus , Aurélie Landry , Belal Hmedan , Damien Pellier , Humbert Fiorino , Christine Jeoffrion

Systems like ChatGPT and Claude assist billions through proactive dialogue-offering unsolicited, task-relevant information. Drawing on Cognitive Load Theory, we study how cognitive load shapes performance in AI-assisted knowledge work. We…

Artificial Intelligence · Computer Science 2026-03-10 Brandon Lepine , Juho Kim , Pamela Mishkin , Matthew Beane

Human trust plays a crucial role in the effectiveness of human-robot collaboration. Despite its significance, the development and maintenance of an optimal trust level are obstructed by the complex nature of influencing factors and their…

Robotics · Computer Science 2024-12-31 Hao Guo , Bangan Wu , Qi Li , Zhen Ding , Feng Jiang , Chunzhi Yi

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

Human-Computer Interaction · Computer Science 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

Background: The increasing adoption of AI assistants in programming has led to numerous studies exploring their benefits. While developers consistently report significant productivity gains from these tools, empirical measurements often…

Human-Computer Interaction · Computer Science 2025-01-07 Ebtesam Al Haque , Chris Brown , Thomas D. LaToza , Brittany Johnson

Human cognitive performance is enhanced by the use of tools. For example, a human can produce a much greater, and more accurate, volume of mathematical calculation in a unit of time using a calculator or a spreadsheet application on a…

Human-Computer Interaction · Computer Science 2024-01-23 Ron Fulbright , Miranda Morrison

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

AI-based interactive assistants are advancing human-augmenting technology, yet their effects on users' mental and physiological states remain under-explored. We address this gap by analyzing how Copilot for Microsoft Word, a LLM-based…

Human-Computer Interaction · Computer Science 2025-06-05 Matthew Russell , Aman Shah , Giles Blaney , Judith Amores , Mary Czerwinski , Robert J. K. Jacob

This study investigated how perceived workload, satisfaction, performance expectancy, and risk-benefit perception influenced users' trust in Chat Generative Pre-Trained Transformer (ChatGPT). We aimed to understand the nuances of user…

Computers and Society · Computer Science 2023-11-13 Hamid Shamszare , Avishek Choudhury

Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…

Artificial Intelligence · Computer Science 2024-01-24 Xusen Cheng , Ying Bao , Alex Zarifis , Wankun Gong , Jian Mou

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

Teleoperation is increasingly recognized as a viable solution for deploying robots in hazardous environments. Controlling a robot to perform a complex or demanding task may overload operators resulting in poor performance. To design a robot…

Robotics · Computer Science 2024-12-10 Jiahe Pan , Jonathan Eden , Denny Oetomo , Wafa Johal

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

Human-Computer Interaction · Computer Science 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes

Recent advances in machine learning and artificial intelligence have provided more alternatives for the implementation of repetitive or monotonous tasks. However, the development of AI tools has not been straightforward, and use case…

Digital Libraries · Computer Science 2025-04-25 Alfredo González-Espinoza , Dom Jebbia , Haoyong Lan

Problem solving plays an essential role in science education, and generative AI (GAI) chatbots have emerged as a promising tool for supporting students' science problem solving. However, general-purpose chatbots (e.g., ChatGPT), which often…

Social and Information Networks · Computer Science 2026-04-06 Hanyu Su , Huilin Zhang , Shihui Feng

With the continuous development of technological and educational innovation, learners nowadays can obtain a variety of support from agents such as teachers, peers, education technologies, and recently, generative artificial intelligence…

Artificial Intelligence · Computer Science 2024-12-13 Yizhou Fan , Luzhen Tang , Huixiao Le , Kejie Shen , Shufang Tan , Yueying Zhao , Yuan Shen , Xinyu Li , Dragan Gašević

Conversational agents increasingly mediate everyday digital interactions, yet the effects of their communication style on user experience and task success remain unclear. Addressing this gap, we describe the results of a between-subject…

Human-Computer Interaction · Computer Science 2026-02-23 Erik Derner , Dalibor Kučera , Aditya Gulati , Ayoub Bagheri , Nuria Oliver

Despite the increasing use of large language models (LLMs) in education, concerns have emerged about their potential to reduce deep thinking and active learning. This study investigates the impact of generative artificial intelligence (AI)…

Artificial Intelligence · Computer Science 2025-07-02 Georgios P. Georgiou

LLM-based chatbots are now being specifically designed to facilitate social companionship, even romantic relationships, incorporating features that parallel human relationship dynamics. This has led a subset of users to form romantic…

Human-Computer Interaction · Computer Science 2025-11-26 Paula Ebner , Jessica Szczuka
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