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Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…

Information Retrieval · Computer Science 2020-06-02 Hamed Zamani , Bhaskar Mitra , Everest Chen , Gord Lueck , Fernando Diaz , Paul N. Bennett , Nick Craswell , Susan T. Dumais

Clarification is increasingly becoming a vital factor in various topics of information retrieval, such as conversational search and modern Web search engines. Prompting the user for clarification in a search session can be very beneficial…

Information Retrieval · Computer Science 2021-02-09 Ivan Sekulić , Mohammad Aliannejadi , Fabio Crestani

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

Computation and Language · Computer Science 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation…

Computation and Language · Computer Science 2021-09-14 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeffrey Dalton , Mikhail Burtsev

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Intelligent systems need to be able to recover from mistakes, resolve uncertainty, and adapt to novel concepts not seen during training. Dialog interaction can enable this by the use of clarifications for correction and resolving…

Computer Vision and Pattern Recognition · Computer Science 2020-12-15 Aishwarya Padmakumar , Raymond J. Mooney

Conversational agents often encounter ambiguous user requests, requiring an effective clarification to successfully complete tasks. While recent advancements in real-world applications favor multi-agent architectures to manage complex…

Artificial Intelligence · Computer Science 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Joo Hyuk Jeon , Jie Hao , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational…

Computation and Language · Computer Science 2020-09-25 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeff Dalton , Mikhail Burtsev

In conversational search systems, a key component is to determine and clarify the intent behind complex queries. We view intent clarification in light of the exploratory search paradigm, where users, through an iterative, evolving process…

Information Retrieval · Computer Science 2026-03-09 Maik Larooij

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

Artificial Intelligence · Computer Science 2024-12-09 Kaustubh D. Dhole

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…

Information Retrieval · Computer Science 2026-02-03 Hossein A. Rahmani , Xi Wang , Mohammad Aliannejadi , Mohammadmehdi Naghiaei , Emine Yilmaz

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

A large-scale conversational agent can suffer from understanding user utterances with various ambiguities such as ASR ambiguity, intent ambiguity, and hypothesis ambiguity. When ambiguities are detected, the agent should engage in a…

Computation and Language · Computer Science 2021-09-28 Joo-Kyung Kim , Guoyin Wang , Sungjin Lee , Young-Bum Kim

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

When users initiate search sessions, their queries are often unclear or might lack of context; this resulting in inefficient document ranking. Multiple approaches have been proposed by the Information Retrieval community to add context and…

Information Retrieval · Computer Science 2022-06-01 Pierre Erbacher , Ludovic Denoyer , Laure Soulier

Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…

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