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Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

By providing explanations for users and system designers to facilitate better understanding and decision making, explainable recommendation has been an important research problem. In this paper, we propose Counterfactual Explainable…

Information Retrieval · Computer Science 2023-02-21 Juntao Tan , Shuyuan Xu , Yingqiang Ge , Yunqi Li , Xu Chen , Yongfeng Zhang

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Artificial Intelligence · Computer Science 2025-03-12 Guanrong Li , Haolin Yang , Xinyu Liu , Zhen Wu , Xinyu Dai

Currently, there is a significant amount of research being conducted in the field of artificial intelligence to improve the explainability and interpretability of deep learning models. It is found that if end-users understand the reason for…

Information Retrieval · Computer Science 2023-06-02 Niloofar Ranjbar , Saeedeh Momtazi , MohammadMehdi Homayounpour

Recommender systems employ machine learning models to learn from historical data to predict the preferences of users. Deep neural network (DNN) models such as neural collaborative filtering (NCF) are increasingly popular. However, the…

Information Retrieval · Computer Science 2022-08-29 Gang Liu , Zhihan Zhang , Zheng Ning , Meng Jiang

Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

In the last years many accurate decision support systems have been constructed as black boxes, that is as systems that hide their internal logic to the user. This lack of explanation constitutes both a practical and an ethical issue. The…

Computers and Society · Computer Science 2018-06-22 Riccardo Guidotti , Anna Monreale , Salvatore Ruggieri , Franco Turini , Dino Pedreschi , Fosca Giannotti

Existing research on fairness-aware recommendation has mainly focused on the quantification of fairness and the development of fair recommendation models, neither of which studies a more substantial problem--identifying the underlying…

Information Retrieval · Computer Science 2022-06-07 Yingqiang Ge , Juntao Tan , Yan Zhu , Yinglong Xia , Jiebo Luo , Shuchang Liu , Zuohui Fu , Shijie Geng , Zelong Li , Yongfeng Zhang

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

State-of-the-art recommender systems have the ability to generate high-quality recommendations, but usually cannot provide intuitive explanations to humans due to the usage of black-box prediction models. The lack of transparency has…

Information Retrieval · Computer Science 2021-02-24 Shuyuan Xu , Yunqi Li , Shuchang Liu , Zuohui Fu , Xu Chen , Yongfeng Zhang

Transparency is an essential requirement of machine learning based decision making systems that are deployed in real world. Often, transparency of a given system is achieved by providing explanations of the behavior and predictions of the…

Machine Learning · Computer Science 2021-05-18 André Artelt , Barbara Hammer

Recommender Systems have been widely used to help users in finding what they are looking for thus tackling the information overload problem. After several years of research and industrial findings looking after better algorithms to improve…

Information Retrieval · Computer Science 2018-07-18 Vito Bellini , Angelo Schiavone , Tommaso Di Noia , Azzurra Ragone , Eugenio Di Sciascio

Understanding the predictions made by deep learning models remains a central challenge, especially in high-stakes applications. A promising approach is to equip models with the ability to answer counterfactual questions -- hypothetical…

Machine Learning · Computer Science 2025-10-28 Inwoo Hwang , Yushu Pan , Elias Bareinboim

Interpretable machine learning seeks to understand the reasoning process of complex black-box systems that are long notorious for lack of explainability. One flourishing approach is through counterfactual explanations, which provide…

Artificial Intelligence · Computer Science 2023-06-02 Vy Vo , Trung Le , Van Nguyen , He Zhao , Edwin Bonilla , Gholamreza Haffari , Dinh Phung

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy…

Information Retrieval · Computer Science 2020-10-07 Manqing Dong , Feng Yuan , Lina Yao , Xianzhi Wang , Xiwei Xu , Liming Zhu

Explaining recommendations enables users to understand whether recommended items are relevant to their needs and has been shown to increase their trust in the system. More generally, if designing explainable machine learning models is key…

Machine Learning · Computer Science 2020-08-27 Darius Afchar , Romain Hennequin
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