Related papers: Two-stage Voice Application Recommender System for…

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Intelligent Personal Assistants (IPAs) have become widely popular in recent times. Most of the commercial IPAs today support a wide range of skills including Alarms, Reminders, Weather Updates, Music, News, Factual Questioning-Answering,…

An Intelligent Personal Agent (IPA) is an agent that has the purpose of helping the user to gain information through reliable resources with the help of knowledge navigation techniques and saving time to search the best content. The agent…

Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hinder these users. Through native (L1) and non-native (L2)…

We investigate intelligent personal assistants (IPAs) accessibility for deaf and hard of hearing (DHH) people who can use their voice in everyday communication. The inability of IPAs to understand diverse accents including deaf speech…

Intelligent assistants (IAs) such as Siri and Cortana conversationally interact with users and execute a wide range of actions (e.g., searching the Web, setting alarms, and chatting). IAs can support these actions through the combination of…

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

Human-assisting systems such as dialogue systems must take thoughtful, appropriate actions not only for clear and unambiguous user requests, but also for ambiguous user requests, even if the users themselves are not aware of their potential…

Intelligent Personal Assistants (IPAs) are software agents that can perform tasks on behalf of individuals and assist them on many of their daily activities. IPAs capabilities are expanding rapidly due to the recent advances on areas such…

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Automation services for complex business processes usually require a high level of information technology literacy. There is a strong demand for a smartly assisted process automation (IPA: intelligent process automation) service that…

Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where primary tasks are also language based. Using a dual task…

Thanks to their scalability, two-stage recommenders are used by many of today's largest online platforms, including YouTube, LinkedIn, and Pinterest. These systems produce recommendations in two steps: (i) multiple nominators, tuned for low…

Recognition errors are common in human communication. Similar errors often lead to unwanted behaviour in dialogue systems or virtual assistants. In human communication, we can recover from them by repeating misrecognized words or phrases;…

Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by…

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Automatic pronunciation assessment (APA) seeks to quantify a second language (L2) learner's pronunciation proficiency in a target language by offering timely and fine-grained diagnostic feedback. Most existing efforts on APA have…

Through the advancement in natural language processing (NLP), specifically in speech recognition, fully automated complex systems functioning on voice input have started proliferating in areas such as home automation. These systems have…

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Recommender systems mainly tailor personalized recommendations according to user interests learned from user feedback. However, such recommender systems passively cater to user interests and even reinforce existing interests in the feedback…