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Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias…

Computation and Language · Computer Science 2024-07-02 Takyoung Kim , Jamin Shin , Young-Ho Kim , Sanghwan Bae , Sungdong Kim

Data artifacts incentivize machine learning models to learn non-transferable generalizations by taking advantage of shortcuts in the data, and there is growing evidence that data artifacts play a role for the strong results that deep…

Computation and Language · Computer Science 2022-05-24 Shiquan Yang , Xinting Huang , Jey Han Lau , Sarah Erfani

Recent progress in task-oriented neural dialogue systems is largely focused on a handful of languages, as annotation of training data is tedious and expensive. Machine translation has been used to make systems multilingual, but this can…

Computation and Language · Computer Science 2021-09-29 Nikita Moghe , Mark Steedman , Alexandra Birch

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

Computation and Language · Computer Science 2024-06-14 Ming Gu , Yan Yang

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Based on the recently proposed transferable dialogue state generator (TRADE) that predicts dialogue states from utterance-concatenated dialogue context, we propose a multi-task learning model with a simple yet effective utterance tagging…

Computation and Language · Computer Science 2020-04-30 Jun Quan , Deyi Xiong

This work combines information about the dialogue history encoded by pre-trained model with a meaning representation of the current system utterance to realize contextual language generation in task-oriented dialogues. We utilize the…

Computation and Language · Computer Science 2021-11-30 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Recently, there have merged a class of task-oriented dialogue (TOD) datasets collected through Wizard-of-Oz simulated games. However, the Wizard-of-Oz data are in fact simulated data and thus are fundamentally different from real-life…

Computation and Language · Computer Science 2022-10-19 Hong Liu , Hao Peng , Zhijian Ou , Juanzi Li , Yi Huang , Junlan Feng

The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such…

Computation and Language · Computer Science 2025-03-06 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

Dialogue systems benefit greatly from optimizing on detailed annotations, such as transcribed utterances, internal dialogue state representations and dialogue act labels. However, collecting these annotations is expensive and…

Computation and Language · Computer Science 2019-11-27 Bo-Hsiang Tseng , Marek Rei , Paweł Budzianowski , Richard E. Turner , Bill Byrne , Anna Korhonen

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic…

Computation and Language · Computer Science 2025-07-17 Emre Can Acikgoz , Carl Guo , Suvodip Dey , Akul Datta , Takyoung Kim , Gokhan Tur , Dilek Hakkani-Tür

Scaling semantic parsing models for task-oriented dialog systems to new languages is often expensive and time-consuming due to the lack of available datasets. Available datasets suffer from several shortcomings: a) they contain few…

Computation and Language · Computer Science 2021-01-28 Haoran Li , Abhinav Arora , Shuohui Chen , Anchit Gupta , Sonal Gupta , Yashar Mehdad

We demonstrate task-oriented dialogue generation within the dataflow dialogue paradigm. We show an example of agenda driven dialogue generation for the MultiWOZ domain, and an example of generation without an agenda for the SMCalFlow…

Computation and Language · Computer Science 2023-08-07 Joram Meron , Victor Guimarães

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a…

Computation and Language · Computer Science 2024-02-06 Ekaterina Artemova , Verena Blaschke , Barbara Plank

We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for…

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

A large amount of valuable academic content is only available in its original language, creating a significant access barrier for the global student community. This is a challenge for translating in several subjects, such as history,…

Human-Computer Interaction · Computer Science 2025-10-14 Hoang-Son Vo , Karina Kolmogortseva , Ngumimi Karen Iyortsuun , Hong-Duyen Vo , Soo-Hyung Kim
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