Related papers: Knowledge Graph-enhanced Sampling for Conversation…
In today's rapidly evolving landscape of Artificial Intelligence, large language models (LLMs) have emerged as a vibrant research topic. LLMs find applications in various fields and contribute significantly. Despite their powerful language…
Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…
Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…
Knowledge Graph-based recommendations have gained significant attention due to their ability to leverage rich semantic relationships. However, constructing and maintaining Knowledge Graphs (KGs) is resource-intensive, and the accuracy of…
Intelligent systems designed using machine learning algorithms require a large number of labeled data. Background knowledge provides complementary, real world factual information that can augment the limited labeled data to train a machine…
Knowledge Graphs (KGs) have been applied to many tasks including Web search, link prediction, recommendation, natural language processing, and entity linking. However, most KGs are far from complete and are growing at a rapid pace. To…
Personalized messaging plays an essential role in improving communication in areas such as healthcare, education, and professional engagement. This paper introduces a framework that uses the Knowledge Graph (KG) to dynamically rephrase…
Knowledge Graphs (KGs) are increasingly used to represent and explore complex, interconnected data across diverse domains. However, existing KG visualization systems remain limited because they fail to provide the context of user questions.…
Knowledge graph (KG) based Collaborative Filtering is an effective approach to personalizing recommendation systems for relatively static domains such as movies and books, by leveraging structured information from KG to enrich both item and…
Solving cold-start problems is indispensable to provide meaningful recommendation results for new users and items. Under sparsely observed data, unobserved user-item pairs are also a vital source for distilling latent users' information…
Recently, knowledge graph (KG) augmented models have achieved noteworthy success on various commonsense reasoning tasks. However, KG edge (fact) sparsity and noisy edge extraction/generation often hinder models from obtaining useful…
Traditionally, a communication waveform is designed by experts based on communication theory and their experiences on a case-by-case basis, which is usually laborious and time-consuming. In this paper, we investigate the waveform design…
Knowledge graphs (KGs) are commonly used as side information to enhance collaborative signals and improve recommendation quality. In the context of knowledge-aware recommendation (KGR), graph neural networks (GNNs) have emerged as promising…
Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…
Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…
Knowledge graphs (KGs) have proven to be effective for high-quality recommendation, where the connectivities between users and items provide rich and complementary information to user-item interactions. Most existing methods, however, are…
Personalized recommender systems play a crucial role in direct marketing, particularly in financial services, where delivering relevant content can enhance customer engagement and promote informed decision-making. This study explores…
Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…
Knowledge graphs capture structured information and relations between a set of entities or items. As such knowledge graphs represent an attractive source of information that could help improve recommender systems. However, existing…
In customer service technical support, swiftly and accurately retrieving relevant past issues is critical for efficiently resolving customer inquiries. The conventional retrieval methods in retrieval-augmented generation (RAG) for large…