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To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized…

Information Retrieval · Computer Science 2020-03-03 Qingyu Guo , Fuzhen Zhuang , Chuan Qin , Hengshu Zhu , Xing Xie , Hui Xiong , Qing He

To alleviate the cold start problem caused by collaborative filtering in recommender systems, knowledge graphs (KGs) are increasingly employed by many methods as auxiliary resources. However, existing work incorporated with KGs cannot…

Machine Learning · Computer Science 2020-09-10 Xinze Lyu , Guangyao Li , Jiacheng Huang , Wei Hu

Using knowledge graphs to assist deep learning models in making recommendation decisions has recently been proven to effectively improve the model's interpretability and accuracy. This paper introduces an end-to-end deep learning model,…

Information Retrieval · Computer Science 2024-04-11 Chen Li , Yang Cao , Ye Zhu , Debo Cheng , Chengyuan Li , Yasuhiko Morimoto

Interactive recommendation aims to learn from dynamic interactions between items and users to achieve responsiveness and accuracy. Reinforcement learning is inherently advantageous for coping with dynamic environments and thus has attracted…

Information Retrieval · Computer Science 2020-12-02 Xiaocong Chen , Chaoran Huang , Lina Yao , Xianzhi Wang , Wei Liu , Wenjie Zhang

Social recommendation which aims to leverage social connections among users to enhance the recommendation performance. With the revival of deep learning techniques, many efforts have been devoted to developing various neural network-based…

Information Retrieval · Computer Science 2021-10-11 Huance Xu , Chao Huang , Yong Xu , Lianghao Xia , Hao Xing , Dawei Yin

Recent years have witnessed the prosperity of knowledge graph based recommendation system (KGRS), which enriches the representation of users, items, and entities by structural knowledge with striking improvement. Nevertheless, its…

Information Retrieval · Computer Science 2024-07-10 Fake Lin , Xi Zhu , Ziwei Zhao , Deqiang Huang , Yu Yu , Xueying Li , Zhi Zheng , Tong Xu , Enhong Chen

In recent years, the introduction of knowledge graphs (KGs) has significantly advanced recommender systems by facilitating the discovery of potential associations between items. However, existing methods still face several limitations.…

Information Retrieval · Computer Science 2025-04-18 Ziqiang Cui , Yunpeng Weng , Xing Tang , Fuyuan Lyu , Dugang Liu , Xiuqiang He , Chen Ma

E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses knowledge graphs (KGs) to improve the…

Computation and Language · Computer Science 2025-09-19 Piyushkumar Patel

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

In conversational recommender systems (CRSs), conversations usually involve a set of items and item-related entities or attributes, e.g., director is a related entity of a movie. These items and item-related entities are often mentioned…

Information Retrieval · Computer Science 2024-12-04 Jie Zou , Aixin Sun , Cheng Long , Evangelos Kanoulas

Recent advances in research have demonstrated the effectiveness of knowledge graphs (KG) in providing valuable external knowledge to improve recommendation systems (RS). A knowledge graph is capable of encoding high-order relations that…

Information Retrieval · Computer Science 2020-04-02 Yang Gao , Yi-Fan Li , Yu Lin , Hang Gao , Latifur Khan

Recommendation systems, as widely implemented nowadays on various platforms, recommend relevant items to users based on their preferences. The classical methods which rely on user-item interaction matrices has limitations, especially in…

Information Retrieval · Computer Science 2025-01-13 Guangyi Liu , Quanming Yao , Yongqi Zhang , Lei Chen

Knowledge Graphs (KGs) represent real-world noisy raw information in a structured form, capturing relationships between entities. However, for dynamic real-world applications such as social networks, recommender systems, computational…

Artificial Intelligence · Computer Science 2020-03-26 Amit Sheth , Swati Padhee , Amelie Gyrard

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Answer selection, which is involved in many natural language processing applications such as dialog systems and question answering (QA), is an important yet challenging task in practice, since conventional methods typically suffer from the…

Computation and Language · Computer Science 2021-04-13 Yang Deng , Yuexiang Xie , Yaliang Li , Min Yang , Wai Lam , Ying Shen

Knowledge graphs contain rich semantic relationships related to items and incorporating such semantic relationships into recommender systems helps to explore the latent connections of items, thus improving the accuracy of prediction and…

Information Retrieval · Computer Science 2023-10-26 Jinfeng Zhong , Elsa Negre

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

Computation and Language · Computer Science 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

Knowledge graph (KG), integrating complex information and containing rich semantics, is widely considered as side information to enhance the recommendation systems. However, most of the existing KG-based methods concentrate on encoding the…

Information Retrieval · Computer Science 2022-04-28 Xiaoming Liu , Shaocong Wu , Zhaohan Zhang , Chao Shen

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong