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Social media and online review platforms have become valuable sources for studying how people express opinions, report experiences, and respond to events across space. This work presents a practical guide to using user-generated social data…

Social and Information Networks · Computer Science 2026-04-10 Lingyao Li

The ability to track large-scale events as they happen is essential for understanding them and coordinating reactions in an appropriate and timely manner. This is true, for example, in emergency management and decision-making support, where…

Computers and Society · Computer Science 2022-06-28 Carlo Bono , Barbara Pernici

Shifting travel from private cars to public transport is critical for meeting climate and related mobility goals, yet passengers will only choose transit if it offers a consistently positive experience. Previous studies of passenger…

Human-Computer Interaction · Computer Science 2026-03-24 Esther Bosch , Michael Scholz , Anke Sauerländer-Biebl , Klas Ihme

In current study, a mechanism to extract traffic related information such as congestion and incidents from textual data from the internet is proposed. The current source of data is Twitter. As the data being considered is extremely large in…

Computation and Language · Computer Science 2018-01-20 Chandra Khatri

In recent years many studies of urban mobility based on large data sets have been published: most of them based on crowdsourced GPS data or smart-card data. We present, what is to our knowledge the first, exploration of public transport…

Social and Information Networks · Computer Science 2017-07-26 Piotr Szymański , Michał Żołnieruk , Piotr Oleszczyk , Igor Gisterek , Tomasz Kajdanowicz

With the increased focus on making cities "smarter", we see an upsurge in investment in sensing technologies embedded in the urban infrastructure. The deployment of GPS sensors aboard taxis and buses, smartcards replacing paper tickets, and…

Signal Processing · Electrical Eng. & Systems 2019-04-05 Kasthuri Jayarajah , Vigneshwaran Subbaraju , Noel Athaide , Lakmal Meegahapola , Andrew Tan , Archan Misra

Social media has become an important platform for people to express their opinions towards transportation services and infrastructure, which holds the potential for researchers to gain a deeper understanding of individuals' travel choices,…

Machine Learning · Computer Science 2024-11-06 Kangrui Ruan , Xinyang Wang , Xuan Di

Urban transit agencies increasingly turn to social media to monitor emerging service risks such as crowding, delays, and safety incidents, yet the signals of concern are sparse, short, and easily drowned by routine chatter. We address this…

Machine Learning · Computer Science 2025-12-09 Fatima Ashraf , Muhammad Ayub Sabir , Jiaxin Deng , Junbiao Pang , Haitao Yu

Social media platforms provide continuous access to user generated content that enables real-time monitoring of user behavior and of events. The geographical dimension of such user behavior and events has recently caught a lot of attention…

Social and Information Networks · Computer Science 2021-09-21 Noora Al Emadi , Sofiane Abbar , Javier Borge-Holthoefer , Francisco Guzman , Fabrizio Sebastiani

Intense vehicular traffic is recognized as a global societal problem, with a multifaceted influence on the quality of life of a person. Intelligent Transportation Systems (ITS) can play an important role in combating such problem,…

Social and Information Networks · Computer Science 2014-12-01 Rita Tse , Yubin Xiao , Giovanni Pau , Marco Roccetti , Serge Fdida , Gustavo Marfia

This study proposes a novel method to understand the factors affecting individuals' perception of transport accessibility, socioeconomic disparity, and public infrastructure. As opposed to the time consuming and expensive survey-based…

Computers and Society · Computer Science 2024-02-06 Khondhaker Al Momin , Arif Mohaimin Sadri , Md Sami Hasnine

Understanding individual mobility behavior is critical for modeling urban transportation. It provides deeper insights on the generative mechanisms of human movements. Emerging data sources such as mobile phone call detail records, social…

Social and Information Networks · Computer Science 2020-10-21 Jiechao Zhang , Samiul Hasan , Xuedong Yan , Xiaobing Liu

The pervasiveness of mobile devices, which is increasing daily, is generating a vast amount of geo-located data allowing us to gain further insights into human behaviors. In particular, this new technology enables users to communicate…

Physics and Society · Physics 2014-08-26 Maxime Lenormand , Antònia Tugores , Pere Colet , José J. Ramasco

Efficient public transport systems are crucial for sustainable urban development as cities face increasing mobility demands. Yet, many public transport networks struggle to meet diverse user needs due to historical development, urban…

Human-Computer Interaction · Computer Science 2025-01-14 Yannick Metz , Dennis Ackermann , Daniel A. Keim , Maximilian T. Fischer

Studies using massive, passively data collected from communication technologies have revealed many ubiquitous aspects of social networks, helping us understand and model social media, information diffusion, and organizational dynamics. More…

Physics and Society · Physics 2015-02-04 Jameson L. Toole , Carlos Herrera-Yague , Christian M. Schneider , Marta C. Gonzalez

Shared situation awareness (SSA) has been garnering explosive interest in various applications for intelligent transportation systems (ITS). In addition, the delay-constrained nature of supporting vehicular networks makes it critical to…

Systems and Control · Electrical Eng. & Systems 2024-04-11 Seungmo Kim

Users of the transit system flood social networks daily with messages that contain valuable insights crucial for improving service quality. These posts help transit agencies quickly identify emerging issues. Parsing topics and sentiments is…

Computation and Language · Computer Science 2024-10-22 Jiahao Wang , Amer Shalaby

Public transport networks(PTNs)are difficult to use when the user is unfamiliar with the area they are traveling to.This is true for both infrequent users(including visitors)and regular users who need to travel to areas with which they are…

Computers and Society · Computer Science 2014-07-02 Mr. Pradip Suresh Mane , Vaishali D. Khairnar

During natural and man-made disasters, people use social media platforms such as Twitter to post textual and multime- dia content to report updates about injured or dead people, infrastructure damage, and missing or found people among other…

Social and Information Networks · Computer Science 2018-05-03 Firoj Alam , Ferda Ofli , Muhammad Imran

Social media has become an essential channel for posting disaster-related information, which provide governments and relief agencies real-time data for better disaster management. However, research in this field has not received sufficient…

Social and Information Networks · Computer Science 2021-07-13 Zhijie Sasha Dong , Lingyu Meng , Lauren Christenson , Lawrence Fulton
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