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Societal rules, as exemplified by norms, aim to provide a degree of behavioural stability to multi-agent societies. Norms regulate a society using the deontic concepts of permissions, obligations and prohibitions to specify what can, must…

Artificial Intelligence · Computer Science 2020-10-07 Nir Oren , Felipe Meneguzzi

The rise of online communication platforms has been accompanied by some undesirable effects, such as the proliferation of aggressive and abusive behaviour online. Aiming to tackle this problem, the natural language processing (NLP)…

Computation and Language · Computer Science 2020-05-29 Santhosh Rajamanickam , Pushkar Mishra , Helen Yannakoudakis , Ekaterina Shutova

Effective content moderation systems require explicit classification criteria, yet online communities like subreddits often operate with diverse, implicit standards. This work introduces a novel approach to identify and extract these…

Computation and Language · Computer Science 2025-09-04 Youngwoo Kim , Himanshu Beniwal , Steven L. Johnson , Thomas Hartvigsen

Many real incidents demonstrate that users of Online Social Networks need mechanisms that help them manage their interactions by increasing the awareness of the different contexts that coexist in Online Social Networks and preventing them…

Social and Information Networks · Computer Science 2016-06-14 Natalia Criado , Jose M. Such

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

Computation and Language · Computer Science 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

Abuse on the Internet represents an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse on online platforms. The psychological effects of such abuse on…

Computation and Language · Computer Science 2020-10-01 Pushkar Mishra , Helen Yannakoudakis , Ekaterina Shutova

Condescending language use is caustic; it can bring dialogues to an end and bifurcate communities. Thus, systems for condescension detection could have a large positive impact. A challenge here is that condescension is often impossible to…

Computation and Language · Computer Science 2019-09-26 Zijian Wang , Christopher Potts

On-line social networks are complex ensembles of inter-linked communities that interact on different topics. Some communities are characterized by what are usually referred to as deviant behaviors, conducts that are commonly considered…

Social and Information Networks · Computer Science 2016-10-27 Mauro Coletto , Luca Maria Aiello , Claudio Lucchese , Fabrizio Silvestri

In health-related topics, user toxicity in online discussions frequently becomes a source of social conflict or promotion of dangerous, unscientific behaviour; common approaches for battling it include different forms of detection, flagging…

Computation and Language · Computer Science 2025-05-26 Jorge Paz-Ruza , Amparo Alonso-Betanzos , Bertha Guijarro-Berdiñas , Carlos Eiras-Franco

Language technologies have made enormous progress, especially with the introduction of large language models (LLMs). On traditional tasks such as machine translation and sentiment analysis, these models perform at near-human level. These…

Computation and Language · Computer Science 2025-02-24 Diyi Yang , Dirk Hovy , David Jurgens , Barbara Plank

Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…

Computation and Language · Computer Science 2025-09-19 Gautam Kishore Shahi , Tim A. Majchrzak

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…

Information Retrieval · Computer Science 2019-01-16 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

We describe a computational model of social norms based on identifying values that a certain culture finds desirable such as dignity, generosity and politeness. The model quantifies these values in the form of Culture-Sanctioned Social…

Computers and Society · Computer Science 2018-07-04 Ladislau Bölöni , Taranjeet Singh Bhatia , Saad Ahmad Khan , Jonathan Streater , Stephen M. Fiore

To proactively offer social media users a safe online experience, there is a need for systems that can detect harmful posts and promptly alert platform moderators. In order to guarantee the enforcement of a consistent policy, moderators are…

Computation and Language · Computer Science 2022-10-07 Agostina Calabrese , Björn Ross , Mirella Lapata

The task of cultivating healthy communication in online communities becomes increasingly urgent, as gaming and social media experiences become progressively more immersive and life-like. We approach the challenge of moderating online…

Computers and Society · Computer Science 2023-06-09 Henrik Axelsen , Johannes Rude Jensen , Sebastian Axelsen , Valdemar Licht , Omri Ross

Textual data from social platforms captures various aspects of mental health through discussions around and across issues, while users reach out for help and others sympathize and offer support. We propose a comprehensive framework that…

Social and Information Networks · Computer Science 2025-03-04 Vaishali Aggarwal , Sachin Thukral , Krushil Patel , Arnab Chatterjee

Toxicity is an increasingly common and severe issue in online spaces. Consequently, a rich line of machine learning research over the past decade has focused on computationally detecting and mitigating online toxicity. These efforts…

Computation and Language · Computer Science 2023-11-09 Wenbo Zhang , Hangzhi Guo , Ian D Kivlichan , Vinodkumar Prabhakaran , Davis Yadav , Amulya Yadav

The advent of online social networks has led to the development of an abundant literature on the study of online social groups and their relationship to individuals' personalities as revealed by their textual productions. Social structures…

Social and Information Networks · Computer Science 2024-06-26 Ixandra Achitouv , David Chavalarias , Bruno Gaume

Exploring online behavior change is imperative for societal progress in the context of 21st-century challenges. We analyze 148 articles (2000-2023) focusing on behavior change in the digital space and build a map that categorizes behaviors,…

Computers and Society · Computer Science 2025-12-15 Arianna Pera , Gianmarco de Francisci Morales , Luca Maria Aiello

Intent Detection systems in the real world are exposed to complexities of imbalanced datasets containing varying perception of intent, unintended correlations and domain-specific aberrations. To facilitate benchmarking which can reflect…

Computation and Language · Computer Science 2021-03-25 Gaurav Arora , Chirag Jain , Manas Chaturvedi , Krupal Modi