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Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

In assessing argument strength, the notions of what makes a good argument are manifold. With the broader trend towards treating subjectivity as an asset and not a problem in NLP, new dimensions of argument quality are studied. Although…

Computation and Language · Computer Science 2025-07-24 Carlotta Quensel , Neele Falk , Gabriella Lapesa

In the last decade new ways of shopping online have increased the possibility of buying products and services more easily and faster than ever. In this new context, personality is a key determinant in the decision making of the consumer…

Information Retrieval · Computer Science 2016-07-26 Giorgio Roffo

The study of opinions $-$ e.g., their formation and change, and their effects on our society $-$ by means of theoretical and numerical models has been one of the main goals of sociophysics until now, but it is one of the defining topics…

Physics and Society · Physics 2015-09-03 Francesca Giardini , Daniele Vilone , Rosaria Conte

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

Understanding what leads to effective conversations can aid the design of better computer-mediated communication platforms. In particular, prior observational work has sought to identify behaviors of individuals that correlate to their…

Computation and Language · Computer Science 2020-09-10 Justine Zhang , Sendhil Mullainathan , Cristian Danescu-Niculescu-Mizil

In this paper, we consider a setting where heterogeneous agents with connectivity are performing inference using unlabeled streaming data. Observed data are only partially informative about the target variable of interest. In order to…

Machine Learning · Computer Science 2025-01-28 Mert Kayaalp , Yunus Inan , Visa Koivunen , Ali H. Sayed

Integrating generative AI such as Large Language Models into social robots has improved their ability to engage in natural, human-like communication. This study presents a method to examine their persuasive capabilities. We designed an…

Debate and deliberation play essential roles in politics and government, but most models presume that debates are won mainly via superior style or agenda control. Ideally, however, debates would be won on the merits, as a function of which…

Computation and Language · Computer Science 2017-05-16 Lu Wang , Nick Beauchamp , Sarah Shugars , Kechen Qin

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Artificial Intelligence · Computer Science 2025-03-12 Guanrong Li , Haolin Yang , Xinyu Liu , Zhen Wu , Xinyu Dai

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

Software Engineering · Computer Science 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

Explanations are central to everyday life, and are a topic of growing interest in the AI community. To investigate the process of providing natural language explanations, we leverage the dynamics of the /r/ChangeMyView subreddit to build a…

Computation and Language · Computer Science 2019-11-05 David Atkinson , Kumar Bhargav Srinivasan , Chenhao Tan

The information system (T.V., newspapers, blogs, social network platforms) and its inner dynamics play a fundamental role on the evolution of collective debates and thus on the public opinion. In this work we address such a process focusing…

Physics and Society · Physics 2013-07-17 Walter Quattrociocchi , Guido Caldarelli , Antonio Scala

Adopting contextually appropriate, audience-tailored linguistic styles is critical to the success of user-centric language generation systems (e.g., chatbots, computer-aided writing, dialog systems). While existing approaches demonstrate…

Computation and Language · Computer Science 2023-01-26 Samraj Moorjani , Adit Krishnan , Hari Sundaram , Ewa Maslowska , Aravind Sankar

Framing involves the positive or negative presentation of an argument or issue depending on the audience and goal of the speaker (Entman 1983). Differences in lexical framing, the focus of our work, can have large effects on peoples'…

Computation and Language · Computer Science 2021-04-13 Tuhin Chakrabarty , Christopher Hidey , Smaranda Muresan

Large language models (LLMs) have the potential to aid and improve human decision-making in classification tasks, not only by providing fairly accurate predictions, but also in their ability to generate cogent narrative explanations of…

Human-Computer Interaction · Computer Science 2026-05-25 Laura R. Marusich , Mary Grace Kozuch Dhooghe , Jonathan Z. Bakdash , Murat Kantarcioglu

In this paper, we study the effect of preferences in abstract argumentation under a claim-centric perspective. Recent work has revealed that semantical and computational properties can change when reasoning is performed on claim-level…

Artificial Intelligence · Computer Science 2022-04-29 Michael Bernreiter , Wolfgang Dvorak , Anna Rapberger , Stefan Woltran

Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Human-Computer Interaction · Computer Science 2022-06-30 Charles Wan , Rodrigo Belo , Leid Zejnilović