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Recent advances in explainable recommendations have explored the integration of language models to analyze natural language rationales for user-item interactions. Despite their potential, existing methods often rely on ID-based…

Machine Learning · Computer Science 2025-12-18 Xinshun Feng , Mingzhe Liu , Yi Qiao , Tongyu Zhu , Leilei Sun , Shuai Wang

The ever more accurate search for deep analysis in customer data is a really strong technological trend nowadays, quite appealing to both private and public companies. This is particularly true in the contact center domain, where speech…

Computation and Language · Computer Science 2022-03-15 Andrea Brunello , Enrico Marzano , Angelo Montanari , Guido Sciavicco

Generated hateful and toxic content by a portion of users in social media is a rising phenomenon that motivated researchers to dedicate substantial efforts to the challenging direction of hateful content identification. We not only need an…

Social and Information Networks · Computer Science 2019-10-29 Marzieh Mozafari , Reza Farahbakhsh , Noel Crespi

The paper deals with the automatic analysis of real-life telephone conversations between an agent and a customer of a customer care service (ccs). The application domain is the public transportation system in Paris and the purpose is to…

Computation and Language · Computer Science 2019-01-01 X. Bost , G. Senay , M. El-Bèze , R. De Mori

This paper addresses the problem of extracting keyphrases from scientific articles and categorizing them as corresponding to a task, process, or material. We cast the problem as sequence tagging and introduce semi-supervised methods to a…

Computation and Language · Computer Science 2017-08-22 Yi Luan , Mari Ostendorf , Hannaneh Hajishirzi

In this study, we aim to find a method to auto-tag sentences specific to a domain. Our training data comprises short conversational sentences extracted from chat conversations between company's customer representatives and web site…

Computation and Language · Computer Science 2021-06-10 Şükrü Ozan , D. Emre Taşar

As the volume of unstructured text continues to grow across domains, there is an urgent need for scalable methods that enable interpretable organization, summarization, and retrieval of information. This work presents a unified framework…

Information Retrieval · Computer Science 2026-01-14 Heba Shakeel , Tanvir Ahmad , Tanya Liyaqat , Chandni Saxena

We propose new, data-efficient training tasks for BERT models that improve performance of automatic speech recognition (ASR) systems on conversational speech. We include past conversational context and fine-tune BERT on transcript…

Computation and Language · Computer Science 2022-01-26 Pablo Ortiz , Simen Burud

Recently, there is an effort to extend fine-grained entity typing by using a richer and ultra-fine set of types, and labeling noun phrases including pronouns and nominal nouns instead of just named entity mentions. A key challenge for this…

Computation and Language · Computer Science 2021-06-09 Hongliang Dai , Yangqiu Song , Haixun Wang

Professionals in modern healthcare systems are increasingly burdened by documentation workloads. Documentation of the initial patient anamnesis is particularly relevant, forming the basis of successful further diagnostic measures. However,…

Computation and Language · Computer Science 2020-11-04 Anton Schäfer , Nils Blach , Oliver Rausch , Maximilian Warm , Nils Krüger

Information extraction from conversational data is particularly challenging because the task-centric nature of conversation allows for effective communication of implicit information by humans, but is challenging for machines. The…

Computation and Language · Computer Science 2022-06-23 Sopan Khosla , Shikhar Vashishth , Jill Fain Lehman , Carolyn Rose

In this paper, we focus on the problem of unsupervised image-sentence matching. Existing research explores to utilize document-level structural information to sample positive and negative instances for model training. Although the approach…

Computer Vision and Pattern Recognition · Computer Science 2021-04-07 Zejun Li , Zhongyu Wei , Zhihao Fan , Haijun Shan , Xuanjing Huang

We present a simple but effective method for aspect identification in sentiment analysis. Our unsupervised method only requires word embeddings and a POS tagger, and is therefore straightforward to apply to new domains and languages. We…

Computation and Language · Computer Science 2020-04-29 Stéphan Tulkens , Andreas van Cranenburgh

Neural text-to-speech (TTS) models can synthesize natural human speech when trained on large amounts of transcribed speech. However, collecting such large-scale transcribed data is expensive. This paper proposes an unsupervised pre-training…

Audio and Speech Processing · Electrical Eng. & Systems 2023-03-29 Seongyeon Park , Myungseo Song , Bohyung Kim , Tae-Hyun Oh

Audio captioning aims at using natural language to describe the content of an audio clip. Existing audio captioning systems are generally based on an encoder-decoder architecture, in which acoustic information is extracted by an audio…

Audio and Speech Processing · Electrical Eng. & Systems 2022-03-29 Xubo Liu , Xinhao Mei , Qiushi Huang , Jianyuan Sun , Jinzheng Zhao , Haohe Liu , Mark D. Plumbley , Volkan Kılıç , Wenwu Wang

Recent years have witnessed a substantial increase in the use of deep learning to solve various natural language processing (NLP) problems. Early deep learning models were constrained by their sequential or unidirectional nature, such that…

Information Retrieval · Computer Science 2024-03-05 Jiajia Wang , Jimmy X. Huang , Xinhui Tu , Junmei Wang , Angela J. Huang , Md Tahmid Rahman Laskar , Amran Bhuiyan

The amount of labeled data to train models for speech tasks is limited for most languages, however, the data scarcity is exacerbated for speech translation which requires labeled data covering two different languages. To address this issue,…

Computation and Language · Computer Science 2022-10-20 Changhan Wang , Hirofumi Inaguma , Peng-Jen Chen , Ilia Kulikov , Yun Tang , Wei-Ning Hsu , Michael Auli , Juan Pino

The current trend in automatic speech recognition is to leverage large amounts of labeled data to train supervised neural network models. Unfortunately, obtaining data for a wide range of domains to train robust models can be costly.…

Computation and Language · Computer Science 2018-06-14 Wei-Ning Hsu , Hao Tang , James Glass

Text-based computational approaches for assessing the quality of psychotherapy are being developed to support quality assurance and clinical training. However, due to the long durations of typical conversation based therapy sessions, and…

Computation and Language · Computer Science 2022-03-22 Zhuohao Chen , Nikolaos Flemotomos , Karan Singla , Torrey A. Creed , David C. Atkins , Shrikanth Narayanan

Recently, there has been growing interest in the ability of Transformer-based models to produce meaningful embeddings of text with several applications, such as text similarity. Despite significant progress in the field, the explanations…

Computation and Language · Computer Science 2022-08-16 Itzik Malkiel , Dvir Ginzburg , Oren Barkan , Avi Caciularu , Jonathan Weill , Noam Koenigstein
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