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Topic segmentation of meetings is the task of dividing multi-person meeting transcripts into topic blocks. Supervised approaches to the problem have proven intractable due to the difficulties in collecting and accurately annotating large…

Machine Learning · Computer Science 2021-06-25 Alessandro Solbiati , Kevin Heffernan , Georgios Damaskinos , Shivani Poddar , Shubham Modi , Jacques Cali

This paper explores the development and application of an automated system designed to extract information from semi-structured interview transcripts. Given the labor-intensive nature of traditional qualitative analysis methods, such as…

Computation and Language · Computer Science 2024-03-11 Angelina Parfenova

The present study tackles the problem of automatically discovering spoken keywords from untranscribed audio archives without requiring word-by-word speech transcription by automatic speech recognition (ASR) technology. The problem is of…

Audio and Speech Processing · Electrical Eng. & Systems 2020-11-05 Man-Ling Sung , Siyuan Feng , Tan Lee

To unfold the tremendous amount of multimedia data uploaded daily to social media platforms, effective topic modeling techniques are needed. Existing work tends to apply topic models on written text datasets. In this paper, we propose a…

Computation and Language · Computer Science 2021-10-29 Lukas Stappen , Jason Thies , Gerhard Hagerer , Björn W. Schuller , Georg Groh

Financial dialogue transcripts pose a unique challenge for sentence-level information extraction due to their informal structure, domain-specific vocabulary, and variable intent density. We introduce Fin-ExBERT, a lightweight and modular…

Computation and Language · Computer Science 2025-09-30 Soumick Sarker , Abhijit Kumar Rai

With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…

Machine Learning · Computer Science 2020-07-23 Xin Deng , Ross Smith , Genevieve Quintin

Large pre-trained language models have been shown to encode large amounts of world and commonsense knowledge in their parameters, leading to substantial interest in methods for extracting that knowledge. In past work, knowledge was…

Computation and Language · Computer Science 2021-03-12 Adi Haviv , Jonathan Berant , Amir Globerson

Contextualized word embeddings can lead to state-of-the-art performances in natural language understanding. Recently, a pre-trained deep contextualized text encoder such as BERT has shown its potential in improving natural language tasks…

Computation and Language · Computer Science 2022-09-02 Hyunjae Lee , Jaewoong Yun , Hyunjin Choi , Seongho Joe , Youngjune L. Gwon

Speech data has rich acoustic and paralinguistic information with important cues for understanding a speaker's tone, emotion, and intent, yet traditional large language models such as BERT do not incorporate this information. There has been…

Computation and Language · Computer Science 2023-11-14 Fatema Hasan , Yulong Li , James Foulds , Shimei Pan , Bishwaranjan Bhattacharjee

Recent years have witnessed significant improvement in ASR systems to recognize spoken utterances. However, it is still a challenging task for noisy and out-of-domain data, where substitution and deletion errors are prevalent in the…

Audio and Speech Processing · Electrical Eng. & Systems 2021-06-17 Mukuntha Narayanan Sundararaman , Ayush Kumar , Jithendra Vepa

When pre-trained on large unsupervised textual corpora, language models are able to store and retrieve factual knowledge to some extent, making it possible to use them directly for zero-shot cloze-style question answering. However, storing…

Computation and Language · Computer Science 2020-05-12 Fabio Petroni , Patrick Lewis , Aleksandra Piktus , Tim Rocktäschel , Yuxiang Wu , Alexander H. Miller , Sebastian Riedel

Keyphrase extraction aims at automatically extracting a list of "important" phrases representing the key concepts in a document. Prior approaches for unsupervised keyphrase extraction resorted to heuristic notions of phrase importance via…

Computation and Language · Computer Science 2023-02-20 Rishabh Joshi , Vidhisha Balachandran , Emily Saldanha , Maria Glenski , Svitlana Volkova , Yulia Tsvetkov

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

Artificial Intelligence · Computer Science 2021-09-07 Bencheng Wei

With the development and business adoption of knowledge graph, there is an increasing demand for extracting entities and relations of knowledge graphs from unstructured domain documents. This makes the automatic knowledge extraction for…

Computation and Language · Computer Science 2021-03-02 Wang Zijia , Li Ye , Zhu Zhongkai

Techniques for automatically extracting important content elements from business documents such as contracts, statements, and filings have the potential to make business operations more efficient. This problem can be formulated as a…

Computation and Language · Computer Science 2020-02-06 Ruixue Zhang , Wei Yang , Luyun Lin , Zhengkai Tu , Yuqing Xie , Zihang Fu , Yuhao Xie , Luchen Tan , Kun Xiong , Jimmy Lin

Various deep learning algorithms have been developed to analyze different types of clinical data including clinical text classification and extracting information from 'free text' and so on. However, automate the keyword extraction from the…

Computation and Language · Computer Science 2019-10-25 Matthew Tang , Priyanka Gandhi , Md Ahsanul Kabir , Christopher Zou , Jordyn Blakey , Xiao Luo

Text compression has diverse applications such as Summarization, Reading Comprehension and Text Editing. However, almost all existing approaches require either hand-crafted features, syntactic labels or parallel data. Even for one that…

Computation and Language · Computer Science 2019-09-10 Tong Niu , Caiming Xiong , Richard Socher

Modern topic identification (topic ID) systems for speech use automatic speech recognition (ASR) to produce speech transcripts, and perform supervised classification on such ASR outputs. However, under resource-limited conditions, the…

Computation and Language · Computer Science 2017-07-12 Chunxi Liu , Jan Trmal , Matthew Wiesner , Craig Harman , Sanjeev Khudanpur

Requirements identification in textual documents or extraction is a tedious and error prone task that many researchers suggest automating. We manually annotated the PURE dataset and thus created a new one containing both requirements and…

Software Engineering · Computer Science 2022-02-07 Vladimir Ivanov , Andrey Sadovykh , Alexandr Naumchev , Alessandra Bagnato , Kirill Yakovlev

Tremendous amounts of multimedia associated with speech information are driving an urgent need to develop efficient and effective automatic summarization methods. To this end, we have seen rapid progress in applying supervised deep neural…

Computation and Language · Computer Science 2020-06-03 Shi-Yan Weng , Tien-Hong Lo , Berlin Chen
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