Related papers: Quantifying the Invisible Labor in Crowd Work
Crowd-sourcing has become a popular means of acquiring labeled data for a wide variety of tasks where humans are more accurate than computers, e.g., labeling images, matching objects, or analyzing sentiment. However, relying solely on the…
Crowdsourcing provides a popular paradigm for data collection at scale. We study the problem of selecting subsets of workers from a given worker pool to maximize the accuracy under a budget constraint. One natural question is whether we…
An unknown number of people around the world are earning income by working through online labour platforms such as Upwork and Amazon Mechanical Turk. We combine data collected from various sources to build a data-driven assessment of the…
Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who…
We present SmartCrowd, a framework for optimizing collaborative knowledge-intensive crowdsourcing. SmartCrowd distinguishes itself by accounting for human factors in the process of assigning tasks to workers. Human factors designate…
Microtask crowdsourcing is the practice of breaking down an overarching task to be performed into numerous, small, and quick microtasks that are distributed to an unknown, large set of workers. Microtask crowdsourcing has shown potential in…
Crowdsourcing systems accomplish large tasks with scale and speed by breaking work down into independent parts. However, many types of complex creative work, such as fiction writing, have remained out of reach for crowds because work is…
Crowd employment is a new form of short term employment that has been rapidly becoming a source of income for a vast number of people around the globe. It differs considerably from more traditional forms of work, yet similar ethical and…
Crowdsourcing environments have shown promise in solving diverse tasks in limited cost and time. This type of business model involves both the expert and non-expert workers. Interestingly, the success of such models depends on the volume of…
How can we better understand the broad, diverse, shifting, and invisible crowd workforce, so that we can better support it? We present findings from online observations and analysis of publicly available postings from a community forum of…
Crowdsourcing has been successfully employed in the past as an effective and cheap way to execute classification tasks and has therefore attracted the attention of the research community. However, we still lack a theoretical understanding…
We consider the problem of cost-optimal utilization of a crowdsourcing platform for binary, unsupervised classification of a collection of items, given a prescribed error threshold. Workers on the crowdsourcing platform are assumed to be…
Software crowdsourcing platforms employ extrinsic rewards such as rating or ranking systems to motivate workers. Such rating systems are noisy and provide limited knowledge about workers' preferences and performance. To develop better…
Crowd algorithms often assume workers are inexperienced and thus fail to adapt as workers in the crowd learn a task. These assumptions fundamentally limit the types of tasks that systems based on such algorithms can handle. This paper…
Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…
The global AI surge demands crowdworkers from diverse languages and cultures. They are pivotal in labeling data for enabling global AI systems. Despite global significance, research has primarily focused on understanding the perspectives…
Common crowdsourcing systems average estimates of a latent quantity of interest provided by many crowdworkers to produce a group estimate. We develop a new approach -- predict-each-worker -- that leverages self-supervised learning and a…
Social biases based on gender, race, etc. have been shown to pollute machine learning (ML) pipeline predominantly via biased training datasets. Crowdsourcing, a popular cost-effective measure to gather labeled training datasets, is not…
We conduct the first natural field experiment to explore the relationship between the "meaningfulness" of a task and worker effort. We employed about 2,500 workers from Amazon's Mechanical Turk (MTurk), an online labor market, to label…
Crowdsourcing systems commonly face the problem of aggregating multiple judgments provided by potentially unreliable workers. In addition, several aspects of the design of efficient crowdsourcing processes, such as defining worker's…