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Due to the lack of publicly available resources, conversation summarization has received far less attention than text summarization. As the purpose of conversations is to exchange information between at least two interlocutors, key…

Computation and Language · Computer Science 2019-10-04 Zhengyuan Liu , Angela Ng , Sheldon Lee , Ai Ti Aw , Nancy F. Chen

Large Language Models (LLMs) hold great potential for web-based interactive applications, including browser games, online education, and digital storytelling platforms. However, LLM-based conversational agents suffer from spatiotemporal…

Human-Computer Interaction · Computer Science 2026-01-21 Geonwoo Bang , DongMyung Kim , Hayoung Oh

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

Aspect-based summarization aims to generate summaries tailored to specific aspects, addressing the resource constraints and limited generalizability of traditional summarization approaches. Recently, large language models have shown promise…

Computation and Language · Computer Science 2025-04-18 Yichao Feng , Shuai Zhao , Yueqiu Li , Luwei Xiao , Xiaobao Wu , Anh Tuan Luu

In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we…

Computation and Language · Computer Science 2021-06-28 Yicheng Zou , Lujun Zhao , Yangyang Kang , Jun Lin , Minlong Peng , Zhuoren Jiang , Changlong Sun , Qi Zhang , Xuanjing Huang , Xiaozhong Liu

Abstractive text summarization aims at compressing the information of a long source document into a rephrased, condensed summary. Despite advances in modeling techniques, abstractive summarization models still suffer from several key…

Computation and Language · Computer Science 2021-02-17 Vidhisha Balachandran , Artidoro Pagnoni , Jay Yoon Lee , Dheeraj Rajagopal , Jaime Carbonell , Yulia Tsvetkov

Current state-of-the-art neural dialogue models learn from human conversations following the data-driven paradigm. As such, a reliable training corpus is the crux of building a robust and well-behaved dialogue model. However, due to the…

Computation and Language · Computer Science 2020-06-12 Hengyi Cai , Hongshen Chen , Yonghao Song , Cheng Zhang , Xiaofang Zhao , Dawei Yin

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

Distributed representation learned with neural networks has recently shown to be effective in modeling natural languages at fine granularities such as words, phrases, and even sentences. Whether and how such an approach can be extended to…

Computation and Language · Computer Science 2016-10-27 Qian Chen , Xiaodan Zhu , Zhenhua Ling , Si Wei , Hui Jiang

Speech synthesis has recently seen significant improvements in fidelity, driven by the advent of neural vocoders and neural prosody generators. However, these systems lack intuitive user controls over prosody, making them unable to rectify…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-13 Max Morrison , Zeyu Jin , Justin Salamon , Nicholas J. Bryan , Gautham J. Mysore

The finetuning of pretrained transformer-based language generation models are typically conducted in an end-to-end manner, where the model learns to attend to relevant parts of the input by itself. However, there does not exist a mechanism…

Artificial Intelligence · Computer Science 2022-03-03 Jiabao Ji , Yoon Kim , James Glass , Tianxing He

Neural conversation systems generate responses based on the sequence-to-sequence (SEQ2SEQ) paradigm. Typically, the model is equipped with a single set of learned parameters to generate responses for given input contexts. When confronting…

Computation and Language · Computer Science 2020-01-22 Hengyi Cai , Hongshen Chen , Cheng Zhang , Yonghao Song , Xiaofang Zhao , Dawei Yin

Modern machine learning models are deployed in diverse, non-stationary environments where they must continually adapt to new tasks and evolving knowledge. Continual fine-tuning and in-context learning are costly and brittle, whereas neural…

Machine Learning · Computer Science 2026-03-04 Max S. Bennett , Thomas P. Zollo , Richard Zemel

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

The language generation and reasoning capabilities of large language models (LLMs) have enabled conversational systems with impressive performance in a variety of tasks, from code generation, to composing essays, to passing STEM and legal…

Artificial Intelligence · Computer Science 2025-02-28 Konstantina Christakopoulou , Iris Qu , John Canny , Andrew Goodridge , Cj Adams , Minmin Chen , Maja Matarić

This paper describes a neural semantic parser that maps natural language utterances onto logical forms which can be executed against a task-specific environment, such as a knowledge base or a database, to produce a response. The parser…

Computation and Language · Computer Science 2018-08-14 Jianpeng Cheng , Siva Reddy , Vijay Saraswat , Mirella Lapata

The semantic understanding of natural dialogues composes of several parts. Some of them, like intent classification and entity detection, have a crucial role in deciding the next steps in handling user input. Handling each task as an…

Computation and Language · Computer Science 2021-09-08 Petr Lorenc

Response generation for task-oriented dialogues implicitly optimizes two objectives at the same time: task completion and language quality. Conditioned response generation serves as an effective approach to separately and better optimize…

Computation and Language · Computer Science 2020-10-09 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

Transformer-based models have achieved state-of-the-art results in a wide range of natural language processing (NLP) tasks including document summarization. Typically these systems are trained by fine-tuning a large pre-trained model to the…

Computation and Language · Computer Science 2021-06-01 Potsawee Manakul , Mark J. F. Gales
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