Related papers: Retrofitting Meetings for Psychological Safety
Mental health concerns are rising globally, prompting increased reliance on technology to address the demand-supply gap in mental health services. In particular, mental health chatbots are emerging as a promising solution, but these remain…
Workplace meetings are vital to organizational collaboration, yet relatively little progress has been made toward measuring meeting effectiveness and inclusiveness at scale. The recent rise in remote and hybrid meetings represents an…
Although information workers may complain about meetings, they are an essential part of their work life. Consequently, busy people spend a significant amount of time scheduling meetings. We present Calendar.help, a system that provides…
Work is a rich source of meaning. However, beyond organizational changes, most approaches in the research field of Meaningful Work neglected the power of work-related technology to increase meaning. Using two cases as examples, this paper…
Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
Mental health problems are on the rise globally and strain national health systems worldwide. Mental disorders are closely associated with fear of stigma, structural barriers such as financial burden, and lack of available services and…
The modern workplace is undergoing a radical transformation, driven by technological advances that blur the boundaries between human capability and digital augmentation. At the forefront of this evolution is passive sensing technology - a…
Psychological safety is a precondition for learning and success in software teams. Companies such as SavingsBank, which is discussed in this article, have developed good practices to facilitate psychological safety, most of which depend on…
Much research has studied foundations for correct and reliable communication-centric systems. A salient approach to correctness uses session types to enforce structured communications; a recent approach to reliability uses reversible…
There has been a transformation from individual work to team work in the last few decades (Ilgen, 1999), and many organizations use teams for many activities done by individuals in the past (Boyett & Conn, 1992 ; Katzenbach & Smith, 1993).…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
Inclusion is important for meeting effectiveness, which is in turn central to organizational functioning. One way of improving inclusion in meetings is through feedback, but social dynamics make giving feedback difficult. We propose that AI…
Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…
Life-centred design decenters humans and considers all life and the far-reaching impacts of design decisions. However, little is known about the application of life-centred design tools in practice and their usefulness and limitations for…
Context: Most software companies strive to have high-performing teams and mitigate withdrawal behaviors like being present but unproductive. In this context, psychological safety and developers perceived impact are suggested as potential…
Sensing technologies deployed in the workplace can unobtrusively collect detailed data about individual activities and group interactions that are otherwise difficult to capture. A hopeful application of these technologies is that they can…
Collaboration is a key driving force for a team's success. In this case study, we discuss the collaboration practices of the Design Team and a subset of product teams at Chatham Financial -- a financial risk management advisory and…
Many recent research studies have focused on the well-being of software development team members, as this aspect may be critical not only for productivity and performance at work but also for the physical health and personal life of…
[Background] The rapidly changing business environments in which many companies operate is challenging traditional Requirements Engineering (RE) approaches. This gave rise to agile approaches for RE. Security, at the same time, is an…