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Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…

Human-Computer Interaction · Computer Science 2024-05-24 Yizhe Zhang , Yucheng Jin , Li Chen , Ting Yang

State-of-the-art methods on conversational recommender systems (CRS) leverage external knowledge to enhance both items' and contextual words' representations to achieve high quality recommendations and responses generation. However, the…

Information Retrieval · Computer Science 2023-04-19 Huy Dao , Dung D. Le , Cuong Chu

Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this…

Computation and Language · Computer Science 2018-09-06 Ashutosh Baheti , Alan Ritter , Jiwei Li , Bill Dolan

While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…

Computation and Language · Computer Science 2025-10-06 Moonkyung Ryu , Chih-Wei Hsu , Yinlam Chow , Mohammad Ghavamzadeh , Craig Boutilier

Recent advances in Large Language Models (LLMs) have been changing the paradigm of Recommender Systems (RS). However, when items in the recommendation scenarios contain rich textual information, such as product descriptions in online…

Information Retrieval · Computer Science 2024-03-21 Zhi Zheng , Wenshuo Chao , Zhaopeng Qiu , Hengshu Zhu , Hui Xiong

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Providing user-understandable explanations to justify recommendations could help users better understand the recommended items, increase the system's ease of use, and gain users' trust. A typical approach to realize it is natural language…

Information Retrieval · Computer Science 2023-01-16 Lei Li , Yongfeng Zhang , Li Chen

Large Language Models (LLMs) have been integrated into recommendation systems to enhance user behavior comprehension. The Retrieval Augmented Generation (RAG) technique is further incorporated into these systems to retrieve more relevant…

Information Retrieval · Computer Science 2025-02-12 Jian Xu , Sichun Luo , Xiangyu Chen , Haoming Huang , Hanxu Hou , Linqi Song

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

LLMs are increasingly applied to recommendation, retrieval, and reasoning, yet deploying a single end-to-end model that can jointly support these behaviors over large, heterogeneous catalogs remains challenging. Such systems must generate…

Large Language Models (LLMs) have emerged as a promising paradigm for next-generation recommender systems, offering strong semantic understanding and natural-language reasoning abilities. Despite recent progress, current LLM-based…

Information Retrieval · Computer Science 2026-05-11 Shijun Li , Wooseong Yang , Yu Wang , Tianxin Wei , Joydeep Ghosh

Multimodal recommender systems (MRS) integrate heterogeneous user and item data, such as text, images, and structured information, to enhance recommendation performance. The emergence of large language models (LLMs) introduces new…

Information Retrieval · Computer Science 2025-05-16 Alejo Lopez-Avila , Jinhua Du

Deep neural networks have emerged as a powerful technique for learning representations from user-item interaction data in collaborative filtering (CF) for recommender systems. However, many existing methods heavily rely on unique user and…

Information Retrieval · Computer Science 2025-10-21 Xubin Ren , Chao Huang

Natural language generators (NLGs) for task-oriented dialogue typically take a meaning representation (MR) as input. They are trained end-to-end with a corpus of MR/utterance pairs, where the MRs cover a specific set of dialogue acts and…

Computation and Language · Computer Science 2020-10-02 Lena Reed , Vrindavan Harrison , Shereen Oraby , Dilek Hakkani-Tur , Marilyn Walker

Topic modeling has evolved as an important means to identify evident or hidden topics within large collections of text documents. Topic modeling approaches are often used for analyzing and making sense of social media discussions consisting…

Social and Information Networks · Computer Science 2026-02-20 Lisa Grobelscheg , Ema Kahr , Mark Strembeck

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

This study aims to improve the efficiency and quality of career interviews conducted by nursing managers. To this end, we have been developing a slot-filling dialogue system that engages in pre-interviews to collect information on staff…

Computation and Language · Computer Science 2024-12-24 Ekai Hashimoto , Mikio Nakano , Takayoshi Sakurai , Shun Shiramatsu , Toshitake Komazaki , Shiho Tsuchiya

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to…

Information Retrieval · Computer Science 2021-05-21 Yang Deng , Yaliang Li , Fei Sun , Bolin Ding , Wai Lam

Owing to the unprecedented capability in semantic understanding and logical reasoning, the pre-trained large language models (LLMs) have shown fantastic potential in developing the next-generation recommender systems (RSs). However, the…