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Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

Open-domain human-computer conversation has attracted much attention in the field of NLP. Contrary to rule- or template-based domain-specific dialog systems, open-domain conversation usually requires data-driven approaches, which can be…

Computation and Language · Computer Science 2016-10-25 Yiping Song , Rui Yan , Xiang Li , Dongyan Zhao , Ming Zhang

Large language model (LLM)-based recommender models that bridge users and items through textual prompts for effective semantic reasoning have gained considerable attention. However, few methods consider the underlying rationales behind…

Computation and Language · Computer Science 2025-01-09 Xinfeng Wang , Jin Cui , Yoshimi Suzuki , Fumiyo Fukumoto

This paper proposes a novel neural machine reading model for open-domain question answering at scale. Existing machine comprehension models typically assume that a short piece of relevant text containing answers is already identified and…

Computation and Language · Computer Science 2017-10-06 Bin Bi , Hao Ma

Recent developments in deep learning have led to a significant innovation in various classic and practical subjects, including speech recognition, computer vision, question answering, information retrieval and so on. In the context of…

Computation and Language · Computer Science 2019-11-01 Li-Phen Yen , Zhen-Yu Wu , Kuan-Yu Chen

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

Despite their remarkable reasoning capabilities across diverse domains, large language models (LLMs) face fundamental challenges in natively functioning as generative reasoning recommendation models (GRRMs), where the intrinsic modeling gap…

Information Retrieval · Computer Science 2025-10-24 Minjie Hong , Zetong Zhou , Zirun Guo , Ziang Zhang , Ruofan Hu , Weinan Gan , Jieming Zhu , Zhou Zhao

Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…

Information Retrieval · Computer Science 2026-01-21 Wei Yuan , Shutong Qiao , Tong Chen , Quoc Viet Hung Nguyen , Zi Huang , Hongzhi Yin

Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…

Artificial Intelligence · Computer Science 2025-11-12 Zhenye Yang , Jinpeng Chen , Huan Li , Xiongnan Jin , Xuanyang Li , Junwei Zhang , Hongbo Gao , Kaimin Wei , Senzhang Wang

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

Recommender systems have seen significant advancements with the influence of deep learning and graph neural networks, particularly in capturing complex user-item relationships. However, these graph-based recommenders heavily depend on…

Information Retrieval · Computer Science 2024-12-12 Xubin Ren , Wei Wei , Lianghao Xia , Lixin Su , Suqi Cheng , Junfeng Wang , Dawei Yin , Chao Huang

Cross-domain recommendation (CDR) is crucial for improving recommendation accuracy and generalization, yet traditional methods are often hindered by the reliance on shared user/item IDs, which are unavailable in most real-world scenarios.…

Information Retrieval · Computer Science 2025-11-18 Peiyu Hu , Wayne Lu , Jia Wang

Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former prepare a collection of response templates in advance and fill…

Computation and Language · Computer Science 2020-08-11 Phillip Lippe , Pengjie Ren , Hinda Haned , Bart Voorn , Maarten de Rijke

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

The rapid evolution of e-commerce has exposed the limitations of traditional product retrieval systems in managing complex, multi-turn user interactions. Recent advances in multimodal generative retrieval -- particularly those leveraging…

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Most existing neural network based task-oriented dialogue systems follow encoder-decoder paradigm, where the decoder purely depends on the source texts to generate a sequence of words, usually suffering from instability and poor…

Computation and Language · Computer Science 2021-06-11 Dingmin Wang , Ziyao Chen , Wanwei He , Li Zhong , Yunzhe Tao , Min Yang

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan