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We study the problem of response selection for multi-turn conversation in retrieval-based chatbots. The task requires matching a response candidate with a conversation context, whose challenges include how to recognize important parts of…

Computation and Language · Computer Science 2017-11-01 Yu Wu , Wei Wu , Chen Xing , Can Xu , Zhoujun Li , Ming Zhou

Discourse processing suffers from data sparsity, especially for dialogues. As a result, we explore approaches to build discourse structures for dialogues, based on attention matrices from Pre-trained Language Models (PLMs). We investigate…

Computation and Language · Computer Science 2023-06-27 Chuyuan Li , Patrick Huber , Wen Xiao , Maxime Amblard , Chloé Braud , Giuseppe Carenini

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in dialogues. As a solution, fine-tuning these models on labelled dialogue data has been proposed. However, creating separate models…

Computation and Language · Computer Science 2023-11-15 Eric Chamoun , Marzieh Saeidi , Andreas Vlachos

Analogical reasoning -- the capacity to identify and map structural relationships between different domains -- is fundamental to human cognition and learning. Recent studies have shown that large language models (LLMs) can sometimes match…

Computation and Language · Computer Science 2025-11-21 Sam Musker , Alex Duchnowski , Raphaël Millière , Ellie Pavlick

Long-context question-answering (LCQA) systems have greatly benefited from the powerful reasoning capabilities of large language models (LLMs), which can be categorized into slow and quick reasoning modes. However, both modes have their…

Computation and Language · Computer Science 2025-04-01 Zhengyi Zhao , Shubo Zhang , Zezhong Wang , Bin Liang , Binyang Li , Kam-Fai Wong

In recent years, large language models (LLMs) have demonstrated significant success in performing varied natural language tasks such as language translation, question-answering, summarizing, fact-checking, etc. Despite LLMs' impressive…

Computation and Language · Computer Science 2025-03-03 Bishwamittra Ghosh , Sarah Hasan , Naheed Anjum Arafat , Arijit Khan

We study the problem of coarse-grained response selection in retrieval-based dialogue systems. The problem is equally important with fine-grained response selection, but is less explored in existing literature. In this paper, we propose a…

Computation and Language · Computer Science 2022-06-22 Wei Chen , Yeyun Gong , Can Xu , Huang Hu , Bolun Yao , Zhongyu Wei , Zhihao Fan , Xiaowu Hu , Bartuer Zhou , Biao Cheng , Daxin Jiang , Nan Duan

Neural conversational models have long suffered from the problem of inconsistency and lacking coherent personality. To address the issue, persona-based models capturing individual characteristics have been proposed, but they still face the…

Computation and Language · Computer Science 2021-10-14 Yujie Lu , Chao Huang , Huanli Zhan , Yong Zhuang

Large Language Models (LLMs) have emerged as a promising paradigm for next-generation recommender systems, offering strong semantic understanding and natural-language reasoning abilities. Despite recent progress, current LLM-based…

Information Retrieval · Computer Science 2026-05-11 Shijun Li , Wooseong Yang , Yu Wang , Tianxin Wei , Joydeep Ghosh

As a branch of advanced artificial intelligence, dialogue systems are prospering. Multi-turn response selection is a general research problem in dialogue systems. With the assistance of background information and pre-trained language…

Computation and Language · Computer Science 2024-07-29 Yuandong Wang , Xuhui Ren , Tong Chen , Yuxiao Dong , Nguyen Quoc Viet Hung , Jie Tang

This paper introduces a novel Self-supervised Fine-grained Dialogue Evaluation framework (SelF-Eval). The core idea is to model the correlation between turn quality and the entire dialogue quality. We first propose a novel automatic data…

Computation and Language · Computer Science 2022-09-19 Longxuan Ma , Ziyu Zhuang , Weinan Zhang , Mingda Li , Ting Liu

Open-domain long-term memory conversation can establish long-term intimacy with humans, and the key is the ability to understand and memorize long-term dialogue history information. Existing works integrate multiple models for modelling…

Computation and Language · Computer Science 2023-06-21 Kang Zhao , Wei Liu , Jian Luan , Minglei Gao , Li Qian , Hanlin Teng , Bin Wang

Evaluating the abilities of large language models (LLMs) for tasks that require long-term memory and thus long-context reasoning, for example in conversational settings, is hampered by the existing benchmarks, which often lack narrative…

Computation and Language · Computer Science 2026-02-24 Mohammad Tavakoli , Alireza Salemi , Carrie Ye , Mohamed Abdalla , Hamed Zamani , J Ross Mitchell

Reasoning, a crucial aspect of NLP research, has not been adequately addressed by prevailing models including Large Language Model. Conversation reasoning, as a critical component of it, remains largely unexplored due to the absence of a…

Computation and Language · Computer Science 2024-01-17 Hang Chen , Bingyu Liao , Jing Luo , Wenjing Zhu , Xinyu Yang

In recent years, large language models (LLMs) have excelled in language understanding and generation, powering advanced dialogue and recommendation systems. However, a significant limitation persists: these systems often model user…

Information Retrieval · Computer Science 2025-11-18 Bokang Fu , Jiahao Wang , Xiaojing Liu , Yuli Liu

Existing multi-turn context-response matching methods mainly concentrate on obtaining multi-level and multi-dimension representations and better interactions between context utterances and response. However, in real-place conversation…

Computation and Language · Computer Science 2021-03-18 Juntao Li , Chang Liu , Chongyang Tao , Zhangming Chan , Dongyan Zhao , Min Zhang , Rui Yan

Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those…

Computation and Language · Computer Science 2023-02-01 Cat P. Le , Luke Dai , Michael Johnston , Yang Liu , Marilyn Walker , Reza Ghanadan

As the use of interactive machines grow, the task of Emotion Recognition in Conversation (ERC) became more important. If the machine-generated sentences reflect emotion, more human-like sympathetic conversations are possible. Since emotion…

Computation and Language · Computer Science 2022-04-22 Joosung Lee , Wooin Lee

We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the…

Computation and Language · Computer Science 2024-08-06 Simone Alghisi , Massimo Rizzoli , Gabriel Roccabruna , Seyed Mahed Mousavi , Giuseppe Riccardi

Long-term conversational large language model (LLM) agents require memory systems that can recover relevant evidence from historical interactions without overwhelming the answer stage with irrelevant context. However, existing memory…

Computation and Language · Computer Science 2026-04-23 Shuqi Cao , Jingyi He , Fei Tan