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Related papers: ConvAbuse: Data, Analysis, and Benchmarks for Nuan…

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We describe the setting and results of the ConvAI2 NeurIPS competition that aims to further the state-of-the-art in open-domain chatbots. Some key takeaways from the competition are: (i) pretrained Transformer variants are currently the…

The success of social media platforms has facilitated the emergence of various forms of online abuse within digital communities. This abuse manifests in multiple ways, including hate speech, cyberbullying, emotional abuse, grooming, and…

Computation and Language · Computer Science 2025-07-03 Jose A. Diaz-Garcia , Joao Paulo Carvalho

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

Computation and Language · Computer Science 2025-09-03 Paloma Piot , Diego Sánchez , Javier Parapar

General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…

Human-Computer Interaction · Computer Science 2025-12-19 Pilyoung Kim , Yun Xie , Sujin Yang

The widespread presence of hateful languages on social media has resulted in adverse effects on societal well-being. As a result, addressing this issue with high priority has become very important. Hate speech or offensive languages exist…

This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…

Human-Computer Interaction · Computer Science 2025-07-01 Varun Sangwan , Heidi Makitalo

We perform a mixed-method frame semantics-based analysis on a dataset of more than 49,000 sentences collected from 5846 news articles that mention AI. The dataset covers the twelve-month period centred around the launch of OpenAI's chatbot…

Computation and Language · Computer Science 2024-11-26 Igor Ryazanov , Carl Öhman , Johanna Björklund

Conversational AI systems can engage in unsafe behaviour when handling users' medical queries that can have severe consequences and could even lead to deaths. Systems therefore need to be capable of both recognising the seriousness of…

Computation and Language · Computer Science 2022-10-04 Gavin Abercrombie , Verena Rieser

With the growing presence of multilingual users on social media, detecting abusive language in code-mixed text has become increasingly challenging. Code-mixed communication, where users seamlessly switch between English and their native…

Computation and Language · Computer Science 2025-05-01 Manish Pandey , Nageshwar Prasad Yadav , Mokshada Adduru , Sawan Rai

Social media are pervasive in our life, making it necessary to ensure safe online experiences by detecting and removing offensive and hate speech. In this work, we report our submission to the Offensive Language and hate-speech Detection…

Computation and Language · Computer Science 2020-06-03 AbdelRahim Elmadany , Chiyu Zhang , Muhammad Abdul-Mageed , Azadeh Hashemi

Conversational agents (CAs) based on generative artificial intelligence frequently face challenges ensuring ethical interactions that align with human values. Current value alignment efforts largely rely on top-down approaches, such as…

Computers and Society · Computer Science 2025-07-30 Lenart Motnikar , Katharina Baum , Alexander Kagan , Sarah Spiekermann-Hoff

Automatic abusive language detection is a difficult but important task for online social media. Our research explores a two-step approach of performing classification on abusive language and then classifying into specific types and compares…

Computation and Language · Computer Science 2017-06-06 Ji Ho Park , Pascale Fung

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

While the field of affective computing has contributed to greatly improving the seamlessness of human-robot interactions, the focus has primarily been on the emotional processing of the self, rather than the perception of the other. To…

Human-Computer Interaction · Computer Science 2023-11-17 Maria Teresa Parreira , Michael J. Sack , Malte Jung

The rapid expansion of large language model (LLM) safety evaluation has produced a substantial benchmark ecosystem, but not a correspondingly coherent measurement ecosystem. We present AISafetyBenchExplorer, a structured catalogue of 195 AI…

Artificial Intelligence · Computer Science 2026-04-24 Abiodun A. Solanke

In this work, abusive language detection in online content is performed using Bidirectional Recurrent Neural Network (BiRNN) method. Here the main objective is to focus on various forms of abusive behaviors on Twitter and to detect whether…

Computation and Language · Computer Science 2020-10-01 Dincy Davis , Reena Murali , Remesh Babu

Conversational artificial intelligence can already independently engage in brief conversations with clients with psychological problems and provide evidence-based psychological interventions. The main objective of this study is to improve…

Human-Computer Interaction · Computer Science 2024-03-21 H. Zhang , Z. Qiao , H. Wang , B. Duan , J. Yin

It is well known that many machine learning systems demonstrate bias towards specific groups of individuals. This problem has been studied extensively in the Facial Recognition area, but much less so in Automatic Speech Recognition (ASR).…

Audio and Speech Processing · Electrical Eng. & Systems 2021-11-22 Chunxi Liu , Michael Picheny , Leda Sarı , Pooja Chitkara , Alex Xiao , Xiaohui Zhang , Mark Chou , Andres Alvarado , Caner Hazirbas , Yatharth Saraf

In the wake of a polarizing election, the cyber world is laden with hate speech. Context accompanying a hate speech text is useful for identifying hate speech, which however has been largely overlooked in existing datasets and hate speech…

Computation and Language · Computer Science 2018-05-23 Lei Gao , Ruihong Huang