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Related papers: Constructing Emotion Consensus and Utilizing Unpai…

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In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

Computation and Language · Computer Science 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

In response generation task, proper sentimental expressions can obviously improve the human-like level of the responses. However, for real application in online systems, high QPS (queries per second, an indicator of the flow capacity of…

Computation and Language · Computer Science 2021-03-05 Shuangyong Song , Kexin Wang , Chao Wang , Haiqing Chen , Huan Chen

In this paper, we describe a data enhancement method for developing Emily, an emotion-affective open-domain chatbot. The proposed method is based on explicitly modeling positively transitioned (PT) sentiment data from multi-turn dialogues.…

Computation and Language · Computer Science 2022-08-11 Weixuan Wang , Wei Peng , Chong Hsuan Huang , Haoran Wang

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

Emotion-controllable response generation is an attractive and valuable task that aims to make open-domain conversations more empathetic and engaging. Existing methods mainly enhance the emotion expression by adding regularization terms to…

Computation and Language · Computer Science 2020-06-09 Lei Shen , Yang Feng

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and…

Computation and Language · Computer Science 2021-05-31 Chujie Zheng , Yong Liu , Wei Chen , Yongcai Leng , Minlie Huang

Emotional support (ES) systems alleviate users' mental distress by generating strategic supportive dialogues based on diverse user situations. However, ES systems are limited in their ability to generate effective ES dialogues that include…

Computation and Language · Computer Science 2025-03-24 Shi Yin Hong , Uttamasha Oyshi , Quan Mai , Gibson Nkhata , Susan Gauch

Towards building intelligent dialogue agents, there has been a growing interest in introducing explicit personas in generation models. However, with limited persona-based dialogue data at hand, it may be difficult to train a dialogue…

Computation and Language · Computer Science 2022-04-22 Yu Cao , Wei Bi , Meng Fang , Shuming Shi , Dacheng Tao

Traditional neural language models tend to generate generic replies with poor logic and no emotion. In this paper, a syntactically constrained bidirectional-asynchronous approach for emotional conversation generation (E-SCBA) is proposed to…

Computation and Language · Computer Science 2018-08-28 Jingyuan Li , Xiao Sun

Generating emotionally appropriate responses in conversations with large language models presents a significant challenge due to the complexities of human emotions and cognitive processes, which remain largely underexplored in their…

Computation and Language · Computer Science 2024-10-21 June M. Liu , He Cao , Renliang Sun , Rui Wang , Yu Li , Jiaxing Zhang

Empathetic Response Generation (ERG) is one of the key tasks of the affective computing area, which aims to produce emotionally nuanced and compassionate responses to user's queries. However, existing ERG research is predominantly confined…

Multimedia · Computer Science 2025-02-10 Han Zhang , Zixiang Meng , Meng Luo , Hong Han , Lizi Liao , Erik Cambria , Hao Fei

State-of-the-art neural dialogue systems excel at syntactic and semantic modelling of language, but often have a hard time establishing emotional alignment with the human interactant during a conversation. In this work, we bring Affect…

Computation and Language · Computer Science 2020-04-17 Nabiha Asghar , Ivan Kobyzev , Jesse Hoey , Pascal Poupart , Muhammad Bilal Sheikh

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

Computation and Language · Computer Science 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

In dialogue systems, utterances with similar semantics may have distinctive emotions under different contexts. Therefore, modeling long-range contextual emotional relationships with speaker dependency plays a crucial part in dialogue…

Computation and Language · Computer Science 2022-01-25 Shimin Li , Hang Yan , Xipeng Qiu

Human emotion is expressed in many communication modalities and media formats and so their computational study is equally diversified into natural language processing, audio signal analysis, computer vision, etc. Similarly, the large…

Machine Learning · Computer Science 2023-08-16 Sven Buechel , Udo Hahn

Sentiment analysis in conversations has gained increasing attention in recent years for the growing amount of applications it can serve, e.g., sentiment analysis, recommender systems, and human-robot interaction. The main difference between…

Computation and Language · Computer Science 2021-07-06 Wei Li , Wei Shao , Shaoxiong Ji , Erik Cambria

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi
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