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In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…

Artificial Intelligence · Computer Science 2020-06-04 Lizi Liao , Yunshan Ma , Wenqiang Lei , Tat-Seng Chua

Recent efforts in Dialogue State Tracking (DST) for task-oriented dialogues have progressed toward open-vocabulary or generation-based approaches where the models can generate slot value candidates from the dialogue history itself. These…

Computation and Language · Computer Science 2020-02-25 Hung Le , Richard Socher , Steven C. H. Hoi

Dialogue State Tracking is central to multi-domain task-oriented dialogue systems, responsible for extracting information from user utterances. We present a novel hybrid architecture that augments GPT-2 with representations derived from…

Computation and Language · Computer Science 2021-09-24 Weizhe Lin , Bo-Hsiang Tseng , Bill Byrne

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

Computation and Language · Computer Science 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

Dialogue state tracking (DST) is a component of the task-oriented dialogue system. It is responsible for extracting and managing slot values according to dialogue utterances, where each slot represents an essential part of the information…

Computation and Language · Computer Science 2022-04-26 Zhoujian Sun , Zhengxing Huang , Nai Ding

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue…

Computation and Language · Computer Science 2024-10-17 Pietro Lesci , Yoshinari Fujinuma , Momchil Hardalov , Chao Shang , Yassine Benajiba , Lluis Marquez

Existing dialog state tracking (DST) models are trained with dialog data in a random order, neglecting rich structural information in a dataset. In this paper, we propose to use curriculum learning (CL) to better leverage both the…

Computation and Language · Computer Science 2021-06-02 Yinpei Dai , Hangyu Li , Yongbin Li , Jian Sun , Fei Huang , Luo Si , Xiaodan Zhu

In dialogue state tracking, dialogue history is a crucial material, and its utilization varies between different models. However, no matter how the dialogue history is used, each existing model uses its own consistent dialogue history…

Computation and Language · Computer Science 2022-05-23 Jinyu Guo , Kai Shuang , Jijie Li , Zihan Wang , Yixuan Liu

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

This paper is concerned with dialogue state tracking (DST) in a task-oriented dialogue system. Building a DST module that is highly effective is still a challenging issue, although significant progresses have been made recently. This paper…

Computation and Language · Computer Science 2021-06-01 Yue Feng , Yang Wang , Hang Li

Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars…

Computation and Language · Computer Science 2019-09-27 Chenguang Zhu , Michael Zeng , Xuedong Huang

The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…

Computation and Language · Computer Science 2023-03-20 A. Coca , B. H. Tseng , W. Lin , B. Byrne

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing…

Computation and Language · Computer Science 2020-04-14 Shuyang Gao , Sanchit Agarwal , Tagyoung Chung , Di Jin , Dilek Hakkani-Tur

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Computation and Language · Computer Science 2024-05-24 Cheng Niu , Xingguang Wang , Xuxin Cheng , Juntong Song , Tong Zhang

Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer…

Computation and Language · Computer Science 2019-08-16 Shuyang Gao , Abhishek Sethi , Sanchit Agarwal , Tagyoung Chung , Dilek Hakkani-Tur