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Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the…

Computation and Language · Computer Science 2019-09-19 Libo Qin , Yijia Liu , Wanxiang Che , Haoyang Wen , Yangming Li , Ting Liu

Retrieving proper domain knowledge from an external database lies at the heart of end-to-end task-oriented dialog systems to generate informative responses. Most existing systems blend knowledge retrieval with response generation and…

Computation and Language · Computer Science 2023-05-18 Fanqi Wan , Weizhou Shen , Ke Yang , Xiaojun Quan , Wei Bi

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

End-to-end dialog systems have become very popular because they hold the promise of learning directly from human to human dialog interaction. Retrieval and Generative methods have been explored in this area with mixed results. A key element…

Computation and Language · Computer Science 2018-04-24 Jatin Ganhotra , Lazaros Polymenakos

Incorporating knowledge bases (KB) into end-to-end task-oriented dialogue systems is challenging, since it requires to properly represent the entity of KB, which is associated with its KB context and dialogue context. The existing works…

Computation and Language · Computer Science 2021-09-30 Yanjie Gou , Yinjie Lei , Lingqiao Liu , Yong Dai , Chunxu Shen

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning…

Computation and Language · Computer Science 2020-10-06 Shiquan Yang , Rui Zhang , Sarah Erfani

To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…

Computation and Language · Computer Science 2022-12-13 Yue Feng , Gerasimos Lampouras , Ignacio Iacobacci

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

This paper proposes KB-InfoBot -- a multi-turn dialogue agent which helps users search Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented dialogue agents typically need to interact with an external database to…

Computation and Language · Computer Science 2017-04-21 Bhuwan Dhingra , Lihong Li , Xiujun Li , Jianfeng Gao , Yun-Nung Chen , Faisal Ahmed , Li Deng

Recent end-to-end task oriented dialog systems use memory architectures to incorporate external knowledge in their dialogs. Current work makes simplifying assumptions about the structure of the knowledge base, such as the use of triples to…

Computation and Language · Computer Science 2020-09-30 Revanth Reddy , Danish Contractor , Dinesh Raghu , Sachindra Joshi

Multimodal search-based dialogue is a challenging new task: It extends visually grounded question answering systems into multi-turn conversations with access to an external database. We address this new challenge by learning a neural…

Computation and Language · Computer Science 2018-11-22 Shubham Agarwal , Ondrej Dusek , Ioannis Konstas , Verena Rieser

Dialogue response selection is an important part of Task-oriented Dialogue Systems (TDSs); it aims to predict an appropriate response given a dialogue context. Obtaining key information from a complex, long dialogue context is challenging,…

Information Retrieval · Computer Science 2019-09-17 Jiahuan Pei , Arent Stienstra , Julia Kiseleva , Maarten de Rijke

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in…

Computation and Language · Computer Science 2023-04-03 Raja Kumar
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