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Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

Computation and Language · Computer Science 2025-12-08 Hengyu Luo , Peng Liu , Stefan Esping

Deep neural models, in particular Transformer-based pre-trained language models, require a significant amount of data to train. This need for data tends to lead to problems when dealing with idiomatic multiword expressions (MWEs), which are…

Computation and Language · Computer Science 2022-05-24 Dylan Phelps , Xuan-Rui Fan , Edward Gow-Smith , Harish Tayyar Madabushi , Carolina Scarton , Aline Villavicencio

This paper evaluates Few-Shot Prompting with Large Language Models for Named Entity Recognition (NER). Traditional NER systems rely on extensive labeled datasets, which are costly and time-consuming to obtain. Few-Shot Prompting or…

Information Retrieval · Computer Science 2024-09-05 Hédi Zeghidi , Ludovic Moncla

When pre-trained on large unsupervised textual corpora, language models are able to store and retrieve factual knowledge to some extent, making it possible to use them directly for zero-shot cloze-style question answering. However, storing…

Computation and Language · Computer Science 2020-05-12 Fabio Petroni , Patrick Lewis , Aleksandra Piktus , Tim Rocktäschel , Yuxiang Wu , Alexander H. Miller , Sebastian Riedel

Few-shot or one-shot learning of classifiers requires a significant inductive bias towards the type of task to be learned. One way to acquire this is by meta-learning on tasks similar to the target task. In this paper, we propose UMTRA, an…

Computer Vision and Pattern Recognition · Computer Science 2019-11-11 Siavash Khodadadeh , Ladislau Bölöni , Mubarak Shah

Language models often pre-train on large unsupervised text corpora, then fine-tune on additional task-specific data. However, typical fine-tuning schemes do not prioritize the examples that they tune on. We show that, if you can prioritize…

Computation and Language · Computer Science 2023-05-12 Ian Osband , Seyed Mohammad Asghari , Benjamin Van Roy , Nat McAleese , John Aslanides , Geoffrey Irving

Recent advances on prompt-tuning cast few-shot classification tasks as a masked language modeling problem. By wrapping input into a template and using a verbalizer which constructs a mapping between label space and label word space,…

Computation and Language · Computer Science 2022-01-17 Yinyi Wei , Tong Mo , Yongtao Jiang , Weiping Li , Wen Zhao

User-defined keyword spotting is a task to detect new spoken terms defined by users. This can be viewed as a few-shot learning problem since it is unreasonable for users to define their desired keywords by providing many examples. To solve…

Machine Learning · Computer Science 2022-10-06 Wei-Tsung Kao , Yuan-Kuei Wu , Chia-Ping Chen , Zhi-Sheng Chen , Yu-Pao Tsai , Hung-Yi Lee

Recent developments in natural language representations have been accompanied by large and expensive models that leverage vast amounts of general-domain text through self-supervised pre-training. Due to the cost of applying such models to…

Computation and Language · Computer Science 2019-09-27 Iulia Turc , Ming-Wei Chang , Kenton Lee , Kristina Toutanova

The training of deep-learning-based text classification models relies heavily on a huge amount of annotation data, which is difficult to obtain. When the labeled data is scarce, models tend to struggle to achieve satisfactory performance.…

Computation and Language · Computer Science 2020-04-07 Dianbo Sui , Yubo Chen , Binjie Mao , Delai Qiu , Kang Liu , Jun Zhao

Recent advances in End-to-End (E2E) Spoken Language Understanding (SLU) have been primarily due to effective pretraining of speech representations. One such pretraining paradigm is the distillation of semantic knowledge from…

Computation and Language · Computer Science 2022-07-04 Vishal Sunder , Eric Fosler-Lussier , Samuel Thomas , Hong-Kwang J. Kuo , Brian Kingsbury

Intent discovery is a crucial task in natural language processing, and it is increasingly relevant for various of industrial applications. Identifying novel, unseen intents from user inputs remains one of the biggest challenges in this…

Computation and Language · Computer Science 2023-12-11 Daniele Comi , Dimitrios Christofidellis , Pier Francesco Piazza , Matteo Manica

Recent advances in zero-shot learning have enabled the use of paired image-text data to replace structured labels, replacing the need for expert annotated datasets. Models such as CLIP-based CheXzero utilize these advancements in the domain…

Medical Physics · Physics 2023-06-16 Aakash Mishra , Rajat Mittal , Christy Jestin , Kostas Tingos , Pranav Rajpurkar

The success of deep learning methods hinges on the availability of large training datasets annotated for the task of interest. In contrast to human intelligence, these methods lack versatility and struggle to learn and adapt quickly to new…

Computation and Language · Computer Science 2020-10-13 Nithin Holla , Pushkar Mishra , Helen Yannakoudakis , Ekaterina Shutova

This paper explores the use of latent bootstrapping, an alternative self-supervision technique, for pretraining language models. Unlike the typical practice of using self-supervision on discrete subwords, latent bootstrapping leverages…

Computation and Language · Computer Science 2023-10-31 David Samuel

Intent classification is an important task in natural language understanding systems. Existing approaches have achieved perfect scores on the benchmark datasets. However they are not suitable for deployment on low-resource devices like…

Computation and Language · Computer Science 2021-01-13 Sudeep Deepak Shivnikar , Himanshu Arora , Harichandana B S S

Fine-tuning a deep network trained with the standard cross-entropy loss is a strong baseline for few-shot learning. When fine-tuned transductively, this outperforms the current state-of-the-art on standard datasets such as Mini-ImageNet,…

Machine Learning · Computer Science 2020-10-23 Guneet S. Dhillon , Pratik Chaudhari , Avinash Ravichandran , Stefano Soatto

Most few-shot learning techniques are pre-trained on a large, labeled "base dataset". In problem domains where such large labeled datasets are not available for pre-training (e.g., X-ray, satellite images), one must resort to pre-training…

Computer Vision and Pattern Recognition · Computer Science 2021-03-18 Cheng Perng Phoo , Bharath Hariharan

Meta-learning has emerged as a trending technique to tackle few-shot text classification and achieve state-of-the-art performance. However, the performance of existing approaches heavily depends on the inter-class variance of the support…

Computation and Language · Computer Science 2023-06-12 Shuo Lei , Xuchao Zhang , Jianfeng He , Fanglan Chen , Chang-Tien Lu

User reviews have an essential role in the success of the developed mobile apps. User reviews in the textual form are unstructured data, creating a very high complexity when processed for sentiment analysis. Previous approaches that have…

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