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In this study, we analyze automatic evaluation metrics for Natural Language Generation (NLG), specifically task-agnostic metrics and human-aligned metrics. Task-agnostic metrics, such as Perplexity, BLEU, BERTScore, are cost-effective and…

Computation and Language · Computer Science 2023-05-29 Iftitahu Ni'mah , Meng Fang , Vlado Menkovski , Mykola Pechenizkiy

Evaluation practices in natural language generation (NLG) have many known flaws, but improved evaluation approaches are rarely widely adopted. This issue has become more urgent, since neural NLG models have improved to the point where they…

Computation and Language · Computer Science 2022-02-15 Sebastian Gehrmann , Elizabeth Clark , Thibault Sellam

The success of Deep Learning has created a surge in interest in a wide a range of Natural Language Generation (NLG) tasks. Deep Learning has not only pushed the state of the art in several existing NLG tasks but has also facilitated…

Computation and Language · Computer Science 2020-10-06 Ananya B. Sai , Akash Kumar Mohankumar , Mitesh M. Khapra

The paper surveys evaluation methods of natural language generation (NLG) systems that have been developed in the last few years. We group NLG evaluation methods into three categories: (1) human-centric evaluation metrics, (2) automatic…

Computation and Language · Computer Science 2021-05-19 Asli Celikyilmaz , Elizabeth Clark , Jianfeng Gao

Many Natural Language Generation (NLG) tasks aim to generate a single output text given an input prompt. Other settings require the generation of multiple texts, e.g., for Synthetic Traffic Generation (STG). This generation task is crucial…

Computation and Language · Computer Science 2023-11-22 Simone Filice , Jason Ingyu Choi , Giuseppe Castellucci , Eugene Agichtein , Oleg Rokhlenko

Natural language generation (NLG) has received increasing attention, which has highlighted evaluation as a central methodological concern. Since human evaluations for these systems are costly, automatic metrics have broad appeal in NLG.…

Computation and Language · Computer Science 2019-08-01 Johnny Tian-Zheng Wei

The evaluation of Natural Language Generation (NLG) models has gained increased attention, urging the development of metrics that evaluate various aspects of generated text. LUNA addresses this challenge by introducing a unified interface…

Computation and Language · Computer Science 2024-01-10 Marat Saidov , Aleksandra Bakalova , Ekaterina Taktasheva , Vladislav Mikhailov , Ekaterina Artemova

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

Automatic metrics are extensively used to evaluate natural language processing systems. However, there has been increasing focus on how they are used and reported by practitioners within the field. In this paper, we have conducted a survey…

Evaluating natural language generation (NLG) is a vital but challenging problem in natural language processing. Traditional evaluation metrics mainly capturing content (e.g. n-gram) overlap between system outputs and references are far from…

Computation and Language · Computer Science 2025-05-15 Mingqi Gao , Xinyu Hu , Jie Ruan , Xiao Pu , Xiaojun Wan

Machine learning approaches applied to NLP are often evaluated by summarizing their performance in a single number, for example accuracy. Since most test sets are constructed as an i.i.d. sample from the overall data, this approach overly…

Automatic methods and metrics that assess various quality criteria of automatically generated texts are important for developing NLG systems because they produce repeatable results and allow for a fast development cycle. We present here an…

Computation and Language · Computer Science 2020-06-25 Erion Çano , Ondřej Bojar

Some prior work has shown that LLMs perform well in NLG evaluation for different tasks. However, we discover that LLMs seem to confuse different evaluation criteria, which reduces their reliability. For further verification, we first…

Computation and Language · Computer Science 2024-07-01 Xinyu Hu , Mingqi Gao , Sen Hu , Yang Zhang , Yicheng Chen , Teng Xu , Xiaojun Wan

We address a fundamental challenge in Natural Language Generation (NLG) model evaluation -- the design and evaluation of evaluation metrics. Recognizing the limitations of existing automatic metrics and noises from how current human…

Computation and Language · Computer Science 2023-10-24 Ziang Xiao , Susu Zhang , Vivian Lai , Q. Vera Liao

Evaluating Natural Language Generation (NLG) is crucial for the practical adoption of AI, but has been a longstanding research challenge. While human evaluation is considered the de-facto standard, it is expensive and lacks scalability.…

Computation and Language · Computer Science 2025-08-20 Maria Paz Oliva , Adriana Correia , Ivan Vankov , Viktor Botev

There are many ways to express similar things in text, which makes evaluating natural language generation (NLG) systems difficult. Compounding this difficulty is the need to assess varying quality criteria depending on the deployment…

Computation and Language · Computer Science 2022-05-17 Kaitlyn Zhou , Su Lin Blodgett , Adam Trischler , Hal Daumé , Kaheer Suleman , Alexandra Olteanu

As Natural Language Generation (NLG) dominates modern NLP, scalable evaluation remains a critical bottleneck. Consequently, LLM-as-a-judge (LaaJ) adoption has accelerated rapidly, appearing in more papers than human evaluation in 2025. This…

Natural language generation (NLG) spans a broad range of tasks, each of which serves for specific objectives and desires different properties of generated text. The complexity makes automatic evaluation of NLG particularly challenging.…

Computation and Language · Computer Science 2022-01-25 Mingkai Deng , Bowen Tan , Zhengzhong Liu , Eric P. Xing , Zhiting Hu

In NLG meta-evaluation, evaluation metrics are typically assessed based on their consistency with humans. However, we identify some limitations in traditional NLG meta-evaluation approaches, such as issues in handling human ratings and…

Computation and Language · Computer Science 2025-08-18 Xinyu Hu , Mingqi Gao , Li Lin , Zhenghan Yu , Xiaojun Wan

Automatic evaluation of various text quality criteria produced by data-driven intelligent methods is very common and useful because it is cheap, fast, and usually yields repeatable results. In this paper, we present an attempt to automate…

Computation and Language · Computer Science 2020-06-08 Erion Çano , Ondřej Bojar
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