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Due to the lack of publicly available resources, conversation summarization has received far less attention than text summarization. As the purpose of conversations is to exchange information between at least two interlocutors, key…

Computation and Language · Computer Science 2019-10-04 Zhengyuan Liu , Angela Ng , Sheldon Lee , Ai Ti Aw , Nancy F. Chen

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

Modern abstractive summarization models often generate summaries that contain hallucinated or contradictory information. In this paper, we propose a simple but effective contrastive learning framework that incorporates recent developments…

Computation and Language · Computer Science 2023-07-11 I-Chun Chern , Zhiruo Wang , Sanjan Das , Bhavuk Sharma , Pengfei Liu , Graham Neubig

Summarizing conversations via neural approaches has been gaining research traction lately, yet it is still challenging to obtain practical solutions. Examples of such challenges include unstructured information exchange in dialogues,…

Computation and Language · Computer Science 2021-09-15 Zhengyuan Liu , Ke Shi , Nancy F. Chen

We introduce a new approach for abstractive text summarization, Topic-Guided Abstractive Summarization, which calibrates long-range dependencies from topic-level features with globally salient content. The idea is to incorporate neural…

Computation and Language · Computer Science 2021-08-31 Chujie Zheng , Kunpeng Zhang , Harry Jiannan Wang , Ling Fan , Zhe Wang

Factual inconsistencies in generated summaries severely limit the practical applications of abstractive dialogue summarization. Although significant progress has been achieved by using pre-trained models, substantial amounts of hallucinated…

Computation and Language · Computer Science 2023-05-10 Xiangru Tang , Arjun Nair , Borui Wang , Bingyao Wang , Jai Desai , Aaron Wade , Haoran Li , Asli Celikyilmaz , Yashar Mehdad , Dragomir Radev

We propose a contrastive attention mechanism to extend the sequence-to-sequence framework for abstractive sentence summarization task, which aims to generate a brief summary of a given source sentence. The proposed contrastive attention…

Computation and Language · Computer Science 2019-10-31 Xiangyu Duan , Hoongfei Yu , Mingming Yin , Min Zhang , Weihua Luo , Yue Zhang

Abstractive dialogue summarization is the task of capturing the highlights of a dialogue and rewriting them into a concise version. In this paper, we present a novel multi-speaker dialogue summarizer to demonstrate how large-scale…

Computation and Language · Computer Science 2020-10-21 Xiachong Feng , Xiaocheng Feng , Bing Qin , Ting Liu

Generating factual-consistent summaries is a challenging task for abstractive summarization. Previous works mainly encode factual information or perform post-correct/rank after decoding. In this paper, we provide a factual-consistent…

Computation and Language · Computer Science 2022-01-11 Wei Liu , Huanqin Wu , Wenjing Mu , Zhen Li , Tao Chen , Dan Nie

Online conversations have become more prevalent on public discussion platforms (e.g. Reddit). With growing controversial topics, it is desirable to summarize not only diverse arguments, but also their rationale and justification. Early…

Computation and Language · Computer Science 2025-11-24 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…

Computation and Language · Computer Science 2025-04-25 Frederic Kirstein , Jan Philip Wahle , Bela Gipp , Terry Ruas

Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

Context modeling plays a significant role in building multi-turn dialogue systems. In order to make full use of context information, systems can use Incomplete Utterance Rewriting(IUR) methods to simplify the multi-turn dialogue into…

Computation and Language · Computer Science 2022-03-23 Zhihao Wang , Tangjian Duan , Zihao Wang , Minghui Yang , Zujie Wen , Yongliang Wang

Inference, especially those derived from inductive processes, is a crucial component in our conversation to complement the information implicitly or explicitly conveyed by a speaker. While recent large language models show remarkable…

Computation and Language · Computer Science 2023-11-14 Etsuko Ishii , Yan Xu , Bryan Wilie , Ziwei Ji , Holy Lovenia , Willy Chung , Pascale Fung

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…

Machine Learning · Computer Science 2021-04-13 Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee

In the retrieval-based multi-turn dialogue modeling, it remains a challenge to select the most appropriate response according to extracting salient features in context utterances. As a conversation goes on, topic shift at discourse-level…

Computation and Language · Computer Science 2020-12-18 Yi Xu , Hai Zhao , Zhuosheng Zhang

Automatic summarization plays an important role in the exponential document growth on the Web. On content websites such as CNN.com and WikiHow.com, there often exist various kinds of side information along with the main document for…

Computation and Language · Computer Science 2023-05-22 Xiuying Chen , Mingzhe Li , Shen Gao , Xin Cheng , Qiang Yang , Qishen Zhang , Xin Gao , Xiangliang Zhang

Video summarization aims at choosing parts of a video that narrate a story as close as possible to the original one. Most of the existing video summarization approaches focus on hand-crafted labels. As the number of videos grows…

Computer Vision and Pattern Recognition · Computer Science 2023-04-20 Ivan Sosnovik , Artem Moskalev , Cees Kaandorp , Arnold Smeulders

Cross-domain sentiment analysis aims to predict the sentiment of texts in the target domain using the model trained on the source domain to cope with the scarcity of labeled data. Previous studies are mostly cross-entropy-based methods for…

Computation and Language · Computer Science 2022-08-19 Yun Luo , Fang Guo , Zihan Liu , Yue Zhang
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