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Related papers: An Exploratory Study on Long Dialogue Summarizatio…

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In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we…

Computation and Language · Computer Science 2021-06-28 Yicheng Zou , Lujun Zhao , Yangyang Kang , Jun Lin , Minlong Peng , Zhuoren Jiang , Changlong Sun , Qi Zhang , Xuanjing Huang , Xiaozhong Liu

Large Language Models (LLMs) excel at text summarization, a task that requires models to select content based on its importance. However, the exact notion of salience that LLMs have internalized remains unclear. To bridge this gap, we…

Computation and Language · Computer Science 2025-05-28 Jan Trienes , Jörg Schlötterer , Junyi Jessy Li , Christin Seifert

Dialogue relation extraction (DRE) aims to extract relations between two arguments within a dialogue, which is more challenging than standard RE due to the higher person pronoun frequency and lower information density in dialogues. However,…

Computation and Language · Computer Science 2024-04-30 Guozheng Li , Zijie Xu , Ziyu Shang , Jiajun Liu , Ke Ji , Yikai Guo

Dialogues are a predominant mode of communication for humans, and it is immensely helpful to have automatically generated summaries of them (e.g., to revise key points discussed in a meeting, to review conversations between customer agents…

Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…

Computation and Language · Computer Science 2022-03-08 Nan Su , Yuchi Zhang , Chao Liu , Bingzhu Du , Yongliang Wang

Recent neural sequence to sequence models have provided feasible solutions for abstractive summarization. However, such models are still hard to tackle long text dependency in the summarization task. A high-quality summarization system…

Computation and Language · Computer Science 2019-12-25 Pengcheng Liao , Chuang Zhang , Xiaojun Chen , Xiaofei Zhou

Extractive summarization for long documents is challenging due to the extended structured input context. The long-distance sentence dependency hinders cross-sentence relations modeling, the critical step of extractive summarization. This…

Computation and Language · Computer Science 2022-10-11 Haopeng Zhang , Xiao Liu , Jiawei Zhang

In many real-world scenarios, the absence of external knowledge source like Wikipedia restricts question answering systems to rely on latent internal knowledge in limited dialogue data. In addition, humans often seek answers by asking…

Computation and Language · Computer Science 2022-12-20 Shaomu Tan , Denis Paperno

The amount of text data available online is increasing at a very fast pace hence text summarization has become essential. Most of the modern recommender and text classification systems require going through a huge amount of data. Manually…

Computation and Language · Computer Science 2021-08-03 Anushka Gupta , Diksha Chugh , Anjum , Rahul Katarya

Abstractive text summarization aims at compressing the information of a long source document into a rephrased, condensed summary. Despite advances in modeling techniques, abstractive summarization models still suffer from several key…

Computation and Language · Computer Science 2021-02-17 Vidhisha Balachandran , Artidoro Pagnoni , Jay Yoon Lee , Dheeraj Rajagopal , Jaime Carbonell , Yulia Tsvetkov

Multi-document summarization is the process of automatically generating a concise summary of multiple documents related to the same topic. This summary can help users quickly understand the key information from a large collection of…

Computation and Language · Computer Science 2023-12-20 Charles Rajan , Nishit Asnani , Shreya Singh

Meeting summarization has become a critical task since digital encounters have become a common practice. Large language models (LLMs) show great potential in summarization, offering enhanced coherence and context understanding compared to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

Standard Large Language Models (LLMs) struggle with handling dialogues with long contexts due to efficiency and consistency issues. According to our observation, dialogue contexts are highly structured, and the special token of…

Computation and Language · Computer Science 2024-11-05 Jia-Nan Li , Quan Tu , Cunli Mao , Zhengtao Yu , Ji-Rong Wen , Rui Yan

A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…

Computation and Language · Computer Science 2023-05-11 Varun Nair , Elliot Schumacher , Anitha Kannan

Evaluating long document summaries remains the primary bottleneck in summarization research. Existing metrics correlate weakly with human judgments and produce aggregate scores without explaining deficiencies or guiding improvement,…

Computation and Language · Computer Science 2026-04-29 Huyen Nguyen , Haoxuan Zhang , Yang Zhang , Haihua Chen , Junhua Ding

Summarization of multi-party dialogues is a critical capability in industry, enhancing knowledge transfer and operational effectiveness across many domains. However, automatically generating high-quality summaries is challenging, as the…

Information overloading requires the need for summarizers to extract salient information from the text. Currently, there is an overload of dialogue data due to the rise of virtual communication platforms. The rise of Covid-19 has led people…

Computation and Language · Computer Science 2022-12-19 Lakshmi Prasanna Kumar , Arman Kabiri

When applied directly in an end-to-end manner to medical follow-up tasks, Large Language Models (LLMs) often suffer from uncontrolled dialog flow and inaccurate information extraction due to the complexity of follow-up forms. To address…

Computation and Language · Computer Science 2025-12-23 Jinyan Liu , Zikang Chen , Qinchuan Wang , Tan Xie , Heming Zheng , Xudong Lv

This paper introduces HyperSumm-RL, a hypertext-aware summarization and interaction analysis framework designed to investigate human perceptions of social robot leadership through long-form dialogue. The system utilizes a structured Natural…

Human-Computer Interaction · Computer Science 2025-07-08 Subasish Das

Summarization is a core task in Natural Language Processing (NLP). Recent advances in Large Language Models (LLMs) and the introduction of large context windows reaching millions of tokens make it possible to process entire books in a…

Computation and Language · Computer Science 2026-03-12 Tairan Fu , Javier Conde , Pedro Reviriego , Javier Coronado-Blázquez , Nina Melero , Elena Merino-Gómez
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