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Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…

Information Retrieval · Computer Science 2021-04-15 Rafael Ferreira , David Semedo , Joao Magalhaes

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

This paper proposes a model to learn word embeddings with weighted contexts based on part-of-speech (POS) relevance weights. POS is a fundamental element in natural language. However, state-of-the-art word embedding models fail to consider…

Computation and Language · Computer Science 2016-03-25 Quan Liu , Zhen-Hua Ling , Hui Jiang , Yu Hu

Open-domain generative dialogue systems have attracted considerable attention over the past few years. Currently, how to automatically evaluate them, is still a big challenge problem. As far as we know, there are three kinds of automatic…

Computation and Language · Computer Science 2020-04-07 Tian Lan , Xian-Ling Mao , Wei Wei , Xiaoyan Gao , Heyan Huang

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…

Information Retrieval · Computer Science 2020-05-27 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Conversational search is based on a user-system cooperation with the objective to solve an information-seeking task. In this report, we discuss the implication of such cooperation with the learning perspective from both user and system…

Artificial Intelligence · Computer Science 2020-01-10 Sharon Oviatt , Laure Soulier

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which…

Computation and Language · Computer Science 2023-07-04 Quan Tu , Shen Gao , Xiaolong Wu , Zhao Cao , Ji-Rong Wen , Rui Yan

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…

Computation and Language · Computer Science 2025-04-29 Jie Zou , Mohammad Aliannejadi , Evangelos Kanoulas , Shuxi Han , Heli Ma , Zheng Wang , Yang Yang , Heng Tao Shen

Automatic language processing tools typically assign to terms so-called weights corresponding to the contribution of terms to information content. Traditionally, term weights are computed from lexical statistics, e.g., term frequencies. We…

Information Retrieval · Computer Science 2017-04-07 Christina Lioma , Roi Blanco

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

Computation and Language · Computer Science 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

Human-Computer Interaction · Computer Science 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

The increasingly collaborative decision-making process between humans and agents demands a comprehensive, continuous, and unobtrusive measure of trust in agents. The gold standard format for measuring trust, a Likert-style survey, suffers…

Human-Computer Interaction · Computer Science 2020-10-13 Mengyao Li , Areen Alsaid , Sofia I. Noejovich , Ernest V. Cross , John D. Lee

Latent Semantic Analysis (LSA) is a widely used Information Retrieval method based on "bag-of-words" assumption. However, according to general conception, syntax plays a role in representing meaning of sentences. Thus, enhancing LSA with…

Information Retrieval · Computer Science 2007-05-23 Tuomo Kakkonen , Niko Myller , Erkki Sutinen

In this paper, we present a method for identifying discourse marker usage in spontaneous speech based on machine learning. Discourse markers are denoted by special POS tags, and thus the process of POS tagging can be used to identify…

cmp-lg · Computer Science 2007-05-23 Peter A. Heeman , Donna Byron , James F. Allen
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