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Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

The rapid evolution of e-commerce has exposed the limitations of traditional product retrieval systems in managing complex, multi-turn user interactions. Recent advances in multimodal generative retrieval -- particularly those leveraging…

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

Retrieval-augmented generation (RAG) systems rely on retrieval models for identifying relevant contexts and answer generation models for utilizing those contexts. However, retrievers exhibit imperfect recall and precision, limiting…

Computation and Language · Computer Science 2026-04-29 Jerry Huang , Siddarth Madala , Risham Sidhu , Cheng Niu , Hao Peng , Julia Hockenmaier , Tong Zhang

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Generating qualitative responses has always been a challenge for human-computer dialogue systems. Existing dialogue systems generally derive from either retrieval-based or generative-based approaches, both of which have their own pros and…

Computation and Language · Computer Science 2020-05-01 Jiayi Zhang , Chongyang Tao , Zhenjing Xu , Qiaojing Xie , Wei Chen , Rui Yan

The growing popularity of language models has sparked interest in conversational recommender systems (CRS) within both industry and research circles. However, concerns regarding biases in these systems have emerged. While individual…

Information Retrieval · Computer Science 2023-09-07 Armin Moradi , Golnoosh Farnadi

In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…

Computation and Language · Computer Science 2023-10-24 Xian Li , Hongguang Shi , Yunfei Wang , Yeqin Zhang , Xubin Li , Cam-Tu Nguyen

Relevance feedback techniques assume that users provide relevance judgments for the top k (usually 10) documents and then re-rank using a new query model based on those judgments. Even though this is effective, there has been little…

Information Retrieval · Computer Science 2018-12-24 Keping Bi , Qingyao Ai , W. Bruce Croft

Large language models (LLM) not only have revolutionized the field of natural language processing (NLP) but also have the potential to reshape many other fields, e.g., recommender systems (RS). However, most of the related work treats an…

Information Retrieval · Computer Science 2024-03-26 Lei Li , Yongfeng Zhang , Dugang Liu , Li Chen

Dialogue participants often refer to entities or situations repeatedly within a conversation, which contributes to its cohesiveness. Subsequent references exploit the common ground accumulated by the interlocutors and hence have several…

Computation and Language · Computer Science 2020-11-10 Ece Takmaz , Mario Giulianelli , Sandro Pezzelle , Arabella Sinclair , Raquel Fernández

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Conversational search aims to retrieve passages containing essential information to answer queries in a multi-turn conversation. In conversational search, reformulating context-dependent conversational queries into stand-alone forms is…

Information Retrieval · Computer Science 2024-04-09 Yunah Jang , Kang-il Lee , Hyunkyung Bae , Hwanhee Lee , Kyomin Jung

The recent advances in Large Language Model's generation and reasoning capabilities present an opportunity to develop truly conversational recommendation systems. However, effectively integrating recommender system knowledge into LLMs for…

Computation and Language · Computer Science 2024-12-11 Krishna Sayana , Raghavendra Vasudeva , Yuri Vasilevski , Kun Su , Liam Hebert , James Pine , Hubert Pham , Ambarish Jash , Sukhdeep Sodhi

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua
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