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Related papers: Towards Retrieval-based Conversational Recommendat…

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Conversational recommender systems aim to provide personalized recommendations via natural language interactions. However, existing approaches either decouple recommendation from dialog generation or rely on retrieval-based pipelines,…

Information Retrieval · Computer Science 2026-05-22 Sixiao Zhang , Mingrui Liu , Cheng Long

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

Open-domain human-computer conversation has attracted much attention in the field of NLP. Contrary to rule- or template-based domain-specific dialog systems, open-domain conversation usually requires data-driven approaches, which can be…

Computation and Language · Computer Science 2016-10-25 Yiping Song , Rui Yan , Xiang Li , Dongyan Zhao , Ming Zhang

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item…

Recently, retrieval-augmented text generation attracted increasing attention of the computational linguistics community. Compared with conventional generation models, retrieval-augmented text generation has remarkable advantages and…

Computation and Language · Computer Science 2022-02-15 Huayang Li , Yixuan Su , Deng Cai , Yan Wang , Lemao Liu

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

Information Retrieval · Computer Science 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

Connecting conversation with external domain knowledge is vital for conversational recommender systems (CRS) to correctly understand user preferences. However, existing solutions either require domain-specific engineering, which limits…

Information Retrieval · Computer Science 2025-09-29 Dayu Yang , Hui Fang

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

Sequence generation models for dialogue are known to have several problems: they tend to produce short, generic sentences that are uninformative and unengaging. Retrieval models on the other hand can surface interesting responses, but are…

Computation and Language · Computer Science 2018-09-07 Jason Weston , Emily Dinan , Alexander H. Miller

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Conversational recommender systems (CRS) generate recommendations through an interactive process. However, not all CRS approaches use human conversations as their source of interaction data; the majority of prior CRS work simulates…

Computation and Language · Computer Science 2023-09-15 Chuang Li , Hengchang Hu , Yan Zhang , Min-Yen Kan , Haizhou Li

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Recent advances in large language models have enabled the development of viable generative retrieval systems. Instead of a traditional document ranking, generative retrieval systems often directly return a grounded generated text as a…

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies…

Computation and Language · Computer Science 2021-09-28 Zujie Liang , Huang Hu , Can Xu , Jian Miao , Yingying He , Yining Chen , Xiubo Geng , Fan Liang , Daxin Jiang
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