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Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…
Using observed language to understand interpersonal interactions is important in high-stakes decision making. We propose a causal research design for observational (non-experimental) data to estimate the natural direct and indirect effects…
Experimental methods for estimating the impacts of text on human evaluation have been widely used in the social sciences. However, researchers in experimental settings are usually limited to testing a small number of pre-specified text…
As LLMs excel on standard reading comprehension benchmarks, attention is shifting toward evaluating their capacity for complex abstract reasoning and inference. Literature-based benchmarks, with their rich narrative and moral depth, provide…
We develop a sequence of models describing information transmission and decision dynamics for a network of individual agents subject to multiple sources of influence. Our general framework is set in the context of an impending natural…
Effective response to pandemics requires coordinated adoption of mitigation measures, like masking and quarantines, to curb a virus's spread. However, as the COVID-19 pandemic demonstrated, political divisions can hinder consensus on the…
When people notice something unusual, they discuss it on social media. They leave traces of their emotions via text expressions. A systematic collection, analysis, and interpretation of social media data across time and space can give…
Making moral judgments is an essential step toward developing ethical AI systems. Prevalent approaches are mostly implemented in a bottom-up manner, which uses a large set of annotated data to train models based on crowd-sourced opinions…
Emotion is a crucial phenomenon in the functioning of human beings in society. However, it remains a widely open subject, particularly in its textual manifestations. This paper examines an industrial corpus manually annotated following an…
It is now commonplace to observe that we are facing a deluge of online information. Researchers have of course long acknowledged the potential value of this information since digital traces make it possible to directly observe, describe and…
Every day, users generate digital traces (e.g., social media posts, chats, and online interactions) that are inherently timestamped and may reflect aspects of their mental state. These traces can be organized into temporal trajectories that…
News sources undergo the process of selecting newsworthy information when covering a certain topic. The process inevitably exhibits selection biases, i.e. news sources' typical patterns of choosing what information to include in news…
Language evolves over time, and word meaning changes accordingly. This is especially true in social media, since its dynamic nature leads to faster semantic shifts, making it challenging for NLP models to deal with new content and trends.…
We introduce temporal multimodal multivariate learning, a new family of decision making models that can indirectly learn and transfer online information from simultaneous observations of a probability distribution with more than one peak or…
People increasingly use large language models (LLMs) for everyday moral and interpersonal guidance, yet these systems cannot interrogate missing context and judge dilemmas as presented. We introduce a perturbation framework for testing the…
Stories are key to transmitting values across cultures, but their interpretation varies across linguistic and cultural contexts. Thus, we introduce multilingual story moral generation as a novel culturally grounded evaluation task. Using a…
Nowadays, social media is pivotal in shaping public discourse, especially on polarizing issues like vaccination, where diverse moral perspectives influence individual opinions. In NLP, data scarcity and complexity of psycholinguistic tasks,…
Over the past century, personality theory and research has successfully identified core sets of characteristics that consistently describe and explain fundamental differences in the way people think, feel and behave. Such characteristics…
For years, many studies employed sentiment analysis to understand the reasoning behind people's choices and feelings, their communication styles, and the communities which they belong to. We argue that gaining more in-depth insight into…
Understanding affective polarization in online discourse is crucial for evaluating the societal impact of social media interactions. This study presents a novel framework that leverages large language models (LLMs) and domain-informed…