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Incorporating external knowledge into the response generation process is essential to building more helpful and reliable dialog agents. However, collecting knowledge-grounded conversations is often costly, calling for a better pre-trained…

Computation and Language · Computer Science 2022-12-06 Qi Zhu , Fei Mi , Zheng Zhang , Yasheng Wang , Yitong Li , Xin Jiang , Qun Liu , Xiaoyan Zhu , Minlie Huang

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

Various machine learning tasks can benefit from access to external information of different modalities, such as text and images. Recent work has focused on learning architectures with large memories capable of storing this knowledge. We…

Computation and Language · Computer Science 2020-11-12 Angela Fan , Claire Gardent , Chloe Braud , Antoine Bordes

Generating knowledge grounded responses in both goal and non-goal oriented dialogue systems is an important research challenge. Knowledge Graphs (KG) can be viewed as an abstraction of the real world, which can potentially facilitate a…

Computation and Language · Computer Science 2021-03-31 Debanjan Chaudhuri , Md Rashad Al Hasan Rony , Jens Lehmann

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

Non-goal oriented, generative dialogue systems lack the ability to generate answers with grounded facts. A knowledge graph can be considered an abstraction of the real world consisting of well-grounded facts. This paper addresses the…

Computation and Language · Computer Science 2019-10-18 Debanjan Chaudhuri , Md Rashad Al Hasan Rony , Simon Jordan , Jens Lehmann

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li

Grounding dialogue generation by extra knowledge has shown great potentials towards building a system capable of replying with knowledgeable and engaging responses. Existing studies focus on how to synthesize a response with proper…

Computation and Language · Computer Science 2022-04-13 Xueliang Zhao , Tingchen Fu , Chongyang Tao , Wei Wu , Dongyan Zhao , Rui Yan

Knowledge Grounded Conversation Models (KGCM) are usually based on a selection/retrieval module and a generation module, trained separately or simultaneously, with or without having access to a gold knowledge option. With the introduction…

Computation and Language · Computer Science 2021-10-06 Ehsan Lotfi , Maxime De Bruyn , Jeska Buhmann , Walter Daelemans

End-to-end neural models for intelligent dialogue systems suffer from the problem of generating uninformative responses. Various methods were proposed to generate more informative responses by leveraging external knowledge. However, few…

Computation and Language · Computer Science 2019-05-22 Rongzhong Lian , Min Xie , Fan Wang , Jinhua Peng , Hua Wu

Language models have achieved impressive performances on dialogue generation tasks. However, when generating responses for a conversation that requires factual knowledge, they are far from perfect, due to an absence of mechanisms to…

Computation and Language · Computer Science 2023-05-31 Minki Kang , Jin Myung Kwak , Jinheon Baek , Sung Ju Hwang

Grounding dialogue system with external knowledge is a promising way to improve the quality of responses. Most existing works adopt knowledge graphs (KGs) as the external resources, paying attention to the contribution of entities in the…

Computation and Language · Computer Science 2022-07-19 Kexin Wang , Zhixu Li , Jiaan Wang , Jianfeng Qu , Ying He , An Liu , Lei Zhao

In the research of end-to-end dialogue systems, using real-world knowledge to generate natural, fluent, and human-like utterances with correct answers is crucial. However, domain-specific conversational dialogue systems may be incoherent…

Computation and Language · Computer Science 2023-04-04 Cheng Deng , Bo Tong , Luoyi Fu , Jiaxin Ding , Dexing Cao , Xinbing Wang , Chenghu Zhou

The rise of personal assistants has made conversational question answering (ConvQA) a very popular mechanism for user-system interaction. State-of-the-art methods for ConvQA over knowledge graphs (KGs) can only learn from crisp…

Information Retrieval · Computer Science 2021-08-23 Magdalena Kaiser , Rishiraj Saha Roy , Gerhard Weikum

Dialogue generation has been successfully learned from scratch by neural networks, but tends to produce the same general response, e.g., "what are you talking about?", in many conversations. To reduce this homogeneity, external knowledge…

Computation and Language · Computer Science 2021-04-07 Yi-Lin Tuan , Wei Wei , William Yang Wang

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Existing knowledge-grounded conversation systems generate responses typically in a retrieve-then-generate manner. They require a large knowledge base and a strong knowledge retrieval component, which is time- and resource-consuming. In this…

Computation and Language · Computer Science 2023-06-28 Jiaqi Bai , Zhao Yan , Jian Yang , Xinnian Liang , Hongcheng Guo , Zhoujun Li

Open-domain multi-turn conversations normally face the challenges of how to enrich and expand the content of the conversation. Recently, many approaches based on external knowledge are proposed to generate rich semantic and information…

Computation and Language · Computer Science 2022-04-26 Feifei Xu , Shanlin Zhou , Xinpeng Wang , Yunpu Ma , Wenkai Zhang , Zhisong Li

Grounding dialogue on external knowledge and interpreting linguistic patterns in dialogue history context, such as ellipsis, anaphora, and co-references is critical for dialogue comprehension and generation. In this paper, we present a…

Computation and Language · Computer Science 2022-05-30 Deeksha Varshney , Akshara Prabhakar , Asif Ekbal