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Automatic evaluation metrics are essential for the rapid development of open-domain dialogue systems as they facilitate hyper-parameter tuning and comparison between models. Although recently proposed trainable conversation-level metrics…

Computation and Language · Computer Science 2022-03-21 Sarik Ghazarian , Nuan Wen , Aram Galstyan , Nanyun Peng

The main aim of this paper is to introduce automated generation of scripted dialogue as a worthwhile topic of investigation. In particular the fact that scripted dialogue involves two layers of communication, i.e., uni-directional…

Computation and Language · Computer Science 2007-05-23 Paul Piwek , Kees van Deemter

Medical dialogue generation aims to provide automatic and accurate responses to assist physicians to obtain diagnosis and treatment suggestions in an efficient manner. In medical dialogues two key characteristics are relevant for response…

Computation and Language · Computer Science 2021-05-14 Dongdong Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Miao Fan , Jun Ma , Maarten de Rijke

In this study, we tackle the challenge of inadequate and costly training data that has hindered the development of conversational question answering (ConvQA) systems. Enterprises have a large corpus of diverse internal documents. Instead of…

Computation and Language · Computer Science 2024-06-07 Fanyou Wu , Weijie Xu , Chandan K. Reddy , Srinivasan H. Sengamedu

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

Every day we are surrounded by spoken dialog. This medium delivers rich diverse streams of information auditorily; however, systematically understanding dialog can often be non-trivial. Despite the pervasiveness of spoken dialog, automated…

Computation and Language · Computer Science 2021-08-24 Daniel Li , Thomas Chen , Albert Tung , Lydia Chilton

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

User cold-start problem is a long-standing challenge in recommendation systems. Fortunately, cross-domain recommendation (CDR) has emerged as a highly effective remedy for the user cold-start challenge, with recently developed diffusion…

Information Retrieval · Computer Science 2026-03-04 Xiaodong Li , Juwei Yue , Xinghua Zhang , Jiawei Sheng , Wenyuan Zhang , Taoyu Su , Zefeng Zhang , Tingwen Liu

Accurate remote state estimation is a fundamental component of many autonomous and networked dynamical systems, where multiple decision-making agents interact and communicate over shared, bandwidth-constrained channels. These communication…

Systems and Control · Electrical Eng. & Systems 2025-12-02 Shubham Aggarwal , Dipankar Maity , Tamer Başar

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the…

Computation and Language · Computer Science 2020-05-05 Sungdong Kim , Sohee Yang , Gyuwan Kim , Sang-Woo Lee

In Conversational Recommendation System (CRS), an agent is asked to recommend a set of items to users within natural language conversations. To address the need for both conversational capability and personalized recommendations, prior…

Computation and Language · Computer Science 2023-10-30 Yeongseo Jung , Eunseo Jung , Lei Chen

Large Language Models (LLMs) struggle with information forgetting and inefficiency in long-horizon, multi-turn dialogues. To address this, we propose a training-free prompt engineering method, the State-Update Multi-turn Dialogue Strategy.…

Computation and Language · Computer Science 2026-04-08 Ziyi Liu

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Traditionally, industry solutions for building a task-oriented dialog system have relied on helping dialog authors define rule-based dialog managers, represented as dialog flows. While dialog flows are intuitively interpretable and good for…

Computation and Language · Computer Science 2020-05-05 Swadheen Shukla , Lars Liden , Shahin Shayandeh , Eslam Kamal , Jinchao Li , Matt Mazzola , Thomas Park , Baolin Peng , Jianfeng Gao

One of the hardest problems in the area of Natural Language Processing and Artificial Intelligence is automatically generating language that is coherent and understandable to humans. Teaching machines how to converse as humans do falls…

Computation and Language · Computer Science 2019-06-04 Sashank Santhanam , Samira Shaikh

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

Computation and Language · Computer Science 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan

Recent advancements in zero-shot text-to-speech (TTS) modeling have led to significant strides in generating high-fidelity and diverse speech. However, dialogue generation, along with achieving human-like naturalness in speech, continues to…

Audio and Speech Processing · Electrical Eng. & Systems 2024-12-17 Leying Zhang , Yao Qian , Long Zhou , Shujie Liu , Dongmei Wang , Xiaofei Wang , Midia Yousefi , Yanmin Qian , Jinyu Li , Lei He , Sheng Zhao , Michael Zeng

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

Artificial Intelligence · Computer Science 2024-12-09 Kaustubh D. Dhole

The utility of collocating robots largely depends on the easy and intuitive interaction mechanism with the human. If a robot accepts task instruction in natural language, first, it has to understand the user's intention by decoding the…

Robotics · Computer Science 2022-06-23 Pradip Pramanick , Chayan Sarkar , Snehasis Banerjee , Brojeshwar Bhowmick

Open-domain multi-turn conversations mainly have three features, which are hierarchical semantic structure, redundant information, and long-term dependency. Grounded on these, selecting relevant context becomes a challenge step for…

Computation and Language · Computer Science 2021-02-19 Lei Shen , Haolan Zhan , Xin Shen , Yang Feng