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Instead of only considering technology, computer security research now strives to also take into account the human factor by studying regular users and, to a lesser extent, experts like operators and developers of systems. We focus our…

Computers and Society · Computer Science 2021-03-25 Mannat Kaur , Michel van Eeten , Marijn Janssen , Kevin Borgolte , Tobias Fiebig

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

In the field of software engineering, there has been a shift towards utilizing various artificial intelligence techniques to address challenges and create innovative tools. These solutions are aimed at enhancing efficiency, automating…

Software Engineering · Computer Science 2023-11-14 Oussama Ben Sghaier , Jean-Sebastien Boudrias , Houari Sahraoui

Studies related to human aspects in software engineering (SE) have been performed from different perspectives. These perspectives include the study of human factors in different phases of software life cycle, effect of team performance in…

Software Engineering · Computer Science 2015-11-16 Arif Raza , Luiz Fernando Capretz , Zaka ul-Mustafa

Most engineers use measurements to make decisions. However, measurements are rarely used for decisions about constructing software products. While many approaches to measuring attributes of software (``metrics'') have been developed, they…

Software Engineering · Computer Science 2026-03-18 Ewan Tempero , Paul Ralph

Systematic application of software metric techniques can lead to significant improvements of the quality of a final software product. However, there is still the evident lack of wider utilization of software metrics techniques and tools due…

Software Engineering · Computer Science 2013-11-18 Gordana Rakic , Zoran Budimac

For decades now, it has been claimed that a way to improve software developers' productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have…

Software Engineering · Computer Science 2013-06-10 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Introduction of the Scrum approach into software engineering has changed the way software is being developed. The Scrum approach emphasizes the active end-user involvement, embracing of change, and /iterative delivery of products. Our study…

Software Engineering · Computer Science 2021-03-02 Peter Kokol. Sašo Zagoranski , Marko Kokol

Context: With the rising complexity and scale of software systems, there is an ever-increasing demand for sophisticated and cost-effective software testing. To meet such a demand, there is a need for a highly-skilled software testing…

Software Engineering · Computer Science 2020-03-10 Vahid Garousi , Austen Rainer , Per Lauvås , Andrea Arcuri

Software testing is a complex, intellectual activity based (at least) on analysis, reasoning, decision making, abstraction and collaboration performed in a highly demanding environment. Naturally, it uses and allocates multiple cognitive…

Software Engineering · Computer Science 2020-12-10 Eduard Enoiu , Gerald Tukseferi , Robert Feldt

Success and failure in software engineering are still among the least understood phenomena in the discipline. In a recent special journal issue on the topic, Mantyla et al. started discussing these topics from different angles; the authors…

Software Engineering · Computer Science 2023-04-06 Damian A. Tamburri , Fabio Palomba , Rick Kazman

One source of software project challenges and failures is the systematic errors introduced by human cognitive biases. Although extensively explored in cognitive psychology, investigations concerning cognitive biases have only recently…

Software Engineering · Computer Science 2022-03-22 Rahul Mohanani , Iflaah Salman , Burak Turhan , Pilar Rodriguez , Paul Ralph

Artificial Intelligence (AI) or Machine Learning (ML) systems have been widely adopted as value propositions by companies in all industries in order to create or extend the services and products they offer. However, developing AI/ML systems…

Software Engineering · Computer Science 2020-11-10 Elizamary Nascimento , Anh Nguyen-Duc , Ingrid Sundbø , Tayana Conte

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Software engineering (SE) is a dynamic field that involves multiple phases all of which are necessary to develop sustainable software systems. Machine learning (ML), a branch of artificial intelligence (AI), has drawn a lot of attention in…

Software Engineering · Computer Science 2024-06-21 Nyaga Fred , I. O. Temkin

Context: Research software is essential for developing advanced tools and models to solve complex research problems and drive innovation across domains. Therefore, it is essential to ensure its correctness. Software testing plays a vital…

Software Engineering · Computer Science 2025-01-30 Nasir U. Eisty , Upulee Kanewala , Jeffrey C. Carver

BACKGROUND: Software engineering is a human activity. People naturally make sense of their activities and experience through storytelling. But storytelling does not appear to have been properly studied by software engineering research. AIM:…

Software Engineering · Computer Science 2021-05-03 Austen Rainer

As any scientific discipline, the software engineering (SE) research community strives to contribute to the betterment of the target population of our research: software producers and consumers. We will only achieve this betterment if we…

Software Engineering · Computer Science 2025-11-20 Julian Frattini , Hans-Martin Heyn , Robert Feldt , Richard Torkar

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller