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Today, almost all banks have adopted ICT as a means of enhancing their banking service quality. These banks provide ICT based electronic service which is also called electronic banking, internet banking or online banking etc to their…
The relationship between urban mobility, social networks and socioeconomic status is complex and difficult to apprehend, notably due to the lack of data. Here we use mobile phone data to analyze the socioeconomic structure of spatial and…
Mobile phone metadata is increasingly used for humanitarian purposes in developing countries as traditional data is scarce. Basic demographic information is however often absent from mobile phone datasets, limiting the operational impact of…
Machine learning (ML) algorithms are increasingly deployed to make critical decisions in socioeconomic applications such as finance, criminal justice, and autonomous driving. However, due to their data-driven and pattern-seeking nature, ML…
The road safety of traffic is greatly affected by the driving performance of online ride-hailing, which has become an increasingly popular travel option for many people. Little attention has been paid to the fact that the use of cell phone…
To study users' travel behaviour and travel time between origin and destination, researchers employ travel surveys. Although there is consensus in the field about the potential, after over ten years of research and field experimentation,…
The promise of increased agility, autonomy, scalability, and reusability has made the microservices architecture a \textit{de facto} standard for the development of large-scale and cloud-native commercial applications. Software patterns are…
Context-awareness in smart mobile applications is a growing area of study, because of it's intelligence in the applications. In order to build context-aware intelligent applications, mining contextual behavioral rules of individual…
Several ICT studies give anecdotal evidences showing privacy to be an area of concern that can influence adoption of technology in the developing world. However, in-depth understanding of end users' privacy attitudes and awareness is…
In mobile applications, Pop-up window (PoW) plays a crucial role in improving user experience, guiding user actions, and delivering key information. Unfortunately, the excessive use of PoWs severely degrades the user experience. These PoWs…
Mobile phone usage provides a wealth of information, which can be used to better understand the demographic structure of a population. In this paper, we focus on the population of Mexican mobile phone users. We first present an…
This study examines the relationship between income inequality, gender, and school completion rates in Malaysia using machine learning techniques. The dataset utilized is from the Malaysia's Public Sector Open Data Portal, covering the…
The web experience in developing regions remains subpar, primarily due to the growing complexity of modern webpages and insufficient optimization by content providers. Users in these regions typically rely on low-end devices and limited…
The rapid adoption of Mobile Money Services (MMS) in Sub-Saharan Africa (SSA) offers a viable path to improve e-Government service accessibility in the face of persistent low internet penetration. However, existing Mobile Money…
Two major factors affecting mobile network performance are mobility and traffic patterns. Simulations and analytical-based performance evaluations rely on models to approximate factors affecting the network. Hence, the understanding of…
The ubiquity of mobile applications (apps) in daily life raises the imperative that the apps should reflect users' values. However, users' values are not usually taken into account in app development. Thus there is significant potential for…
The evolution of mobile mapping systems (MMSs) has gained more attention in the past few decades. MMSs have been widely used to provide valuable assets in different applications. This has been facilitated by the wide availability of…
Mobile systems offer portable and interactive computing, empowering users, to exploit a multitude of context-sensitive services, including mobile healthcare. Mobile health applications (i.e., mHealth apps) are revolutionizing the healthcare…
The exponential growth in smartphone adoption is contributing to the availability of vast amounts of human behavioral data. This data enables the development of increasingly accurate data-driven user models that facilitate the delivery of…
Mobile phone usage provides a wealth of information, which can be used to better understand the demographic structure of a population. In this paper we focus on the population of Mexican mobile phone users. Our first contribution is an…