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In this study, we aim to find a method to auto-tag sentences specific to a domain. Our training data comprises short conversational sentences extracted from chat conversations between company's customer representatives and web site…

Computation and Language · Computer Science 2021-06-10 Şükrü Ozan , D. Emre Taşar

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

Large Language Models (LLMs) distinguish themselves by quickly delivering information and providing personalized responses through natural language prompts. However, they also infer user demographics, which can raise ethical concerns about…

Computers and Society · Computer Science 2025-11-10 Pelin Karadal , Dilara Kekulluoglu

Our project task was to create a model that, given a speaker ID, chat history, and an utterance query, can predict the response utterance in a conversation. The model is personalized for each speaker. This task can be a useful tool for…

Computation and Language · Computer Science 2021-04-01 Tyler Weitzman , Hoon Pyo , Jeon

Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…

Computation and Language · Computer Science 2020-03-31 Fabian Galetzka , Chukwuemeka U. Eneh , David Schlangen

Dialogue authoring in large games requires not only content creation but the subtlety of its delivery, which can vary from character to character. Manually authoring this dialogue can be tedious, time-consuming, or even altogether…

Computation and Language · Computer Science 2017-08-31 Stephanie M. Lukin , James O. Ryan , Marilyn A. Walker

While communication strategies of Large Language Models (LLMs) are crucial for human-LLM interactions, they can also be weaponized to elicit private information, yet such stealthy attacks remain under-explored. This paper introduces the…

Human-Computer Interaction · Computer Science 2025-11-18 Shuning Zhang , Jiaqi Bai , Linzhi Wang , Shixuan Li , Xin Yi , Hewu Li

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…

Computation and Language · Computer Science 2021-12-16 Emily Sheng , Josh Arnold , Zhou Yu , Kai-Wei Chang , Nanyun Peng

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can…

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or…

Computation and Language · Computer Science 2025-03-10 Bowen Wu , Wenqing Wang , Haoran Li , Ying Li , Jingsong Yu , Baoxun Wang

Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply…

Computation and Language · Computer Science 2024-03-28 Yufei Tao , Ameeta Agrawal , Judit Dombi , Tetyana Sydorenko , Jung In Lee

Mirroring is the behavior in which one person subconsciously imitates the gesture, speech pattern, or attitude of another. In conversations, mirroring often signals the speakers enjoyment and engagement in their communication. In chatbots,…

Computation and Language · Computer Science 2020-03-12 Siyi Liu , Ziang Leng , Derry Wijaya

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Conversational systems must be robust to user interactions that naturally exhibit diverse conversational traits. Capturing and simulating these diverse traits coherently and efficiently presents a complex challenge. This paper introduces…

Computation and Language · Computer Science 2024-10-29 Rafael Ferreira , David Semedo , João Magalhães

Many open-domain dialogue models pre-trained with social media comments can generate coherent replies but have difficulties producing engaging responses when interacting with real users. This phenomenon might mainly result from the…

Computation and Language · Computer Science 2022-08-31 Hua Lu , Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…

Human-Computer Interaction · Computer Science 2024-01-24 Ana Paula Chaves , Marco Aurelio Gerosa

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki

In many practical natural language applications, user data are highly sensitive, requiring anonymous uploads of text data from mobile devices to the cloud without user identifiers. However, the absence of user identifiers restricts the…

Machine Learning · Computer Science 2025-01-13 Yucheng Ding , Yangwenjian Tan , Xiangyu Liu , Chaoyue Niu , Fandong Meng , Jie Zhou , Ning Liu , Fan Wu , Guihai Chen