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Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

Computation and Language · Computer Science 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Product review nowadays has become an important source of information, not only for customers to find opinions about products easily and share their reviews with peers, but also for product manufacturers to get feedback on their products.…

Computation and Language · Computer Science 2011-10-10 Duy Khang Ly , Kazunari Sugiyama , Ziheng Lin , Min-Yen Kan

Controllable summarization aims to provide summaries that take into account user-specified aspects and preferences to better assist them with their information need, as opposed to the standard summarization setup which build a single…

Computation and Language · Computer Science 2022-04-06 Mounica Maddela , Mayank Kulkarni , Daniel Preotiuc-Pietro

This paper studies the problem of automatically extracting a short title from a manually written longer description of E-commerce products for display on mobile devices. It is a new extractive summarization problem on short text inputs, for…

Computation and Language · Computer Science 2019-05-07 Yu Gong , Xusheng Luo , Kenny Q. Zhu , Wenwu Ou , Zhao Li , Lu Duan

Recent work on opinion summarization produces general summaries based on a set of input reviews and the popularity of opinions expressed in them. In this paper, we propose an approach that allows the generation of customized summaries based…

Computation and Language · Computer Science 2021-09-08 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

Aspect-based summarization aims to generate summaries tailored to specific aspects, addressing the resource constraints and limited generalizability of traditional summarization approaches. Recently, large language models have shown promise…

Computation and Language · Computer Science 2025-04-18 Yichao Feng , Shuai Zhao , Yueqiu Li , Luwei Xiao , Xiaobao Wu , Anh Tuan Luu

E-commerce product catalogs contain billions of items. Most products have lengthy titles, as sellers pack them with product attributes to improve retrieval, and highlight key product aspects. This results in a gap between such unnatural…

Computation and Language · Computer Science 2023-10-26 Besnik Fetahu , Zhiyu Chen , Oleg Rokhlenko , Shervin Malmasi

Withthegrowthofknowledgegraphs, entity descriptions are becoming extremely lengthy. Entity summarization task, aiming to generate diverse, comprehensive, and representative summaries for entities, has received increasing interest recently.…

Information Retrieval · Computer Science 2020-05-26 Dongjun Wei , Yaxin Liu , Fuqing Zhu , Liangjun Zang , Wei Zhou , Yijun Lu , Songlin Hu

The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…

Computation and Language · Computer Science 2023-06-12 Guan Wang , Weihua Li , Edmund M-K. Lai , Quan Bai

Existing multi-document summarization approaches produce a uniform summary for all users without considering individuals' interests, which is highly impractical. Making a user-specific summary is a challenging task as it requires: i)…

Information Retrieval · Computer Science 2024-08-15 Samira Ghodratnama , Mehrdad Zakershahrak

Given the long textual product information and the product image, Multi-modal Product Summarization (MPS) aims to increase customers' desire to purchase by highlighting product characteristics with a short textual summary. Existing MPS…

Multimedia · Computer Science 2024-03-11 Tao Chen , Ze Lin , Hui Li , Jiayi Ji , Yiyi Zhou , Guanbin Li , Rongrong Ji

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Computation and Language · Computer Science 2025-06-05 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

Query-based document summarization aims to extract or generate a summary of a document which directly answers or is relevant to the search query. It is an important technique that can be beneficial to a variety of applications such as…

Artificial Intelligence · Computer Science 2020-10-29 Mingjun Zhao , Shengli Yan , Bang Liu , Xinwang Zhong , Qian Hao , Haolan Chen , Di Niu , Bowei Long , Weidong Guo

Aspect or query-based summarization has recently caught more attention, as it can generate differentiated summaries based on users' interests. However, the current dataset for aspect or query-based summarization either focuses on specific…

Computation and Language · Computer Science 2023-05-29 Xianjun Yang , Kaiqiang Song , Sangwoo Cho , Xiaoyang Wang , Xiaoman Pan , Linda Petzold , Dong Yu

When customers are faced with the task of making a purchase in an unfamiliar product domain, it might be useful to provide them with an overview of the product set to help them understand what they can expect. In this paper we present and…

Computation and Language · Computer Science 2018-07-18 Kittipitch Kuptavanich

Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…

Computation and Language · Computer Science 2024-05-13 Rochana Chaturvedi , Abari Bhattacharya , Shweta Yadav

Abstractive summarization models are typically pre-trained on large amounts of generic texts, then fine-tuned on tens or hundreds of thousands of annotated samples. However, in opinion summarization, large annotated datasets of reviews…

Computation and Language · Computer Science 2022-05-12 Arthur Bražinskas , Ramesh Nallapati , Mohit Bansal , Markus Dreyer

This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…

Computation and Language · Computer Science 2020-01-14 Tianjun Hou , Bernard Yannou , Yann Leroy , Emilie Poirson

Recently, research efforts have gained pace to cater to varied user preferences while generating text summaries. While there have been attempts to incorporate a few handpicked characteristics such as length or entities, a holistic view…

Computation and Language · Computer Science 2019-12-19 Kushal Chawla , Hrituraj Singh , Arijit Pramanik , Mithlesh Kumar , Balaji Vasan Srinivasan
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