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Modern software systems are becoming increasingly complex and opaque. The integration of explanations within software has shown the potential to address this opacity and can make the system more understandable to end-users. As a result,…

Software Engineering · Computer Science 2024-04-26 Jakob Droste , Hannah Deters , Martin Obaidi , Kurt Schneider

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Dietmar Jannach

Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

Interest in the field of Explainable Artificial Intelligence has been growing for decades and has accelerated recently. As Artificial Intelligence models have become more complex, and often more opaque, with the incorporation of complex…

Artificial Intelligence · Computer Science 2020-03-18 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge in achieving adequate explanations is the elicitation of…

Software Engineering · Computer Science 2025-06-23 Hannah Deters , Laura Reinhardt , Jakob Droste , Martin Obaidi , Kurt Schneider

Building software-driven systems that are easily understood becomes a challenge, with their ever-increasing complexity and autonomy. Accordingly, recent research efforts strive to aid in designing explainable systems. Nevertheless, a common…

Artificial Intelligence · Computer Science 2019-02-11 Dimitri Bohlender , Maximilian A. Köhl

Software architecture knowledge transfer is essential for software development, but related documentation is often incomplete or ambiguous, making oral explanations a common means. Our broader aim is to explore how such explanations might…

Software Engineering · Computer Science 2025-09-03 Satrio Adi Rukmono , Filip Zamfirov , Lina Ochoa , Floris Pex , Michel Chaudron

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

Context and Motivation: The increasing complexity of modern software systems often challenges users' abilities to interact with them. Taking established quality attributes such as usability and transparency into account can mitigate this…

Software Engineering · Computer Science 2025-06-18 Martin Obaidi , Jakob Droste , Hannah Deters , Marc Herrmann , Jil Klünder , Kurt Schneider

Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

Explainable systems expose information about why certain observed effects are happening to the agents interacting with them. We argue that this constitutes a positive flow of information that needs to be specified, verified, and balanced…

Logic in Computer Science · Computer Science 2025-09-24 Bernd Finkbeiner , Hadar Frenkel , Julian Siber

This paper presents a taxonomy of explainability in Human-Agent Systems. We consider fundamental questions about the Why, Who, What, When and How of explainability. First, we define explainability, and its relationship to the related terms…

Artificial Intelligence · Computer Science 2019-04-18 Avi Rosenfeld , Ariella Richardson

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

The ubiquity of systems using artificial intelligence or "AI" has brought increasing attention to how those systems should be regulated. The choice of how to regulate AI systems will require care. AI systems have the potential to synthesize…

With the growing capabilities of intelligent systems, the integration of artificial intelligence (AI) and robots in everyday life is increasing. However, when interacting in such complex human environments, the failure of intelligent…

Artificial Intelligence · Computer Science 2020-11-20 Devleena Das , Siddhartha Banerjee , Sonia Chernova

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

Software systems are ubiquitous, and their use is ingrained in our everyday lives. They enable us to get in touch with people quickly and easily, support us in gathering information, and help us perform our daily tasks. In return, we…

Software Engineering · Computer Science 2022-10-27 Wasja Brunotte , Alexander Specht , Larissa Chazette , Kurt Schneider

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta
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