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Building software, like building almost anything, requires people to understand a common goal and work together towards it. In large software companies, a VP or Director will have an idea or goal and it is often the job of middle management…

Software Engineering · Computer Science 2023-11-02 Jenna Butler , Thomas Zimmermann , Christian Bird

Numerous software companies are adopting value-based decision making. However, what does value mean for key stakeholders making decisions? How do different stakeholder groups understand value? Without an explicit understanding of what value…

Software Engineering · Computer Science 2018-10-31 Pilar Rodríguez , Emilia Mendes , Burak Turhan

Software systems are increasingly making decisions on behalf of humans, raising concerns about the fairness of such decisions. Such concerns are usually attributed to flaws in algorithmic design or biased data, but we argue that they are…

Software Engineering · Computer Science 2021-04-09 Ali Farahani , Liliana Pasquale , Amel Bennaceur , Thomas Welsh , Bashar Nuseibeh

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

Human routines structure daily life, yet remain challenging for computational systems to understand. This paper presents the first systematic review of routine computing, a previously implicit but increasingly recognized field that focuses…

Human-Computer Interaction · Computer Science 2026-04-27 Borislav Pavlov , Jiajin Li , Jun Fang , Yuntao Wang , Yuanchun Shi

Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…

Software Engineering · Computer Science 2020-12-21 Humphrey O. Obie , Waqar Hussain , Xin Xia , John Grundy , Li Li , Burak Turhan , Jon Whittle , Mojtaba Shahin

As a socio-technical activity, software development involves the close interconnection of people and technology. The integration of Large Language Models (LLMs) into this process exemplifies the socio-technical nature of software…

Software Engineering · Computer Science 2024-09-10 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci , Daniel Russo

Value learning is a crucial aspect of safe and ethical AI. This is primarily pursued by methods inferring human values from behaviour. However, humans care about much more than we are able to demonstrate through our actions. Consequently,…

Artificial Intelligence · Computer Science 2025-05-28 Paul de Font-Reaulx

Researchers are increasingly recognizing the importance of human aspects in software development. Since qualitative methods are used to explore human behavior in-depth, we believe that studies using such methods will become more common.…

Software Engineering · Computer Science 2023-07-11 Per Lenberg , Robert Feldt , Lucas Gren , Lars Göran Wallgren Tengberg , Inga Tidefors , Daniel Graziotin

Robots that support humans by performing useful tasks (a.k.a., service robots) are booming worldwide. In contrast to industrial robots, the development of service robots comes with severe software engineering challenges, since they require…

Software Engineering · Computer Science 2020-09-09 Sergio García , Daniel Strüber , Davide Brugali , Thorsten Berger , Patrizio Pelliccione

Context: Empirical studies in software engineering are typically centered on human subjects, ranging from novice to experienced developers. The experience of these individuals is a key context factor that should be properly characterized…

Software Engineering · Computer Science 2021-10-07 Rafael de Mello , Matheus Coelho

Incorporating responsible practices into software engineering (SE) for AI is essential to ensure ethical principles, societal impact, and accountability remain at the forefront of AI system design and deployment. This study investigates the…

Software Engineering · Computer Science 2025-04-30 Lekshmi Murali Rani , Faezeh Mohammadi , Robert Feldt , Richard Berntsson Svensson

Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…

Background: Despite a long history, numerous laws and regulations, ethics remains an unnatural topic for many software engineering researchers. Poor research ethics may lead to mistrust of research results, lost funding and retraction of…

Software Engineering · Computer Science 2019-06-20 Per Erik Strandberg

[Context] Although software development is an inherently human activity, research in software engineering (SE) has long focused mostly on processes and tools, failing to recall about the human factors behind. Even when explored, researchers…

Software Engineering · Computer Science 2021-08-30 Danilo Almeida Felipe , Marcos Kalinowski

The experimental evaluation of the methods and concepts covered in software engineering has been increasingly valued. This value indicates the constant search for new forms of assessment and validation of the results obtained in Software…

Software Engineering · Computer Science 2020-06-30 T. F. M. Sirqueira , M. A. Miguel , H. L. O. Dalpra , M. A. P. Araujo , J. M. N. David

Critical systems, such as those used in healthcare, defence, and disaster management, demand rigorous requirements engineering to ensure safety and reliability. Yet, much of this rigour has traditionally focused on technical assurance,…

Software Engineering · Computer Science 2025-11-18 Anuradha Madugalla , Jixuan Dong , Kai Lyne Loi , Matthew Crossman , John Grundy

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Background. There are some publications in software engineering research that aim at guiding researchers in assessing validity threats to their studies. Still, many researchers fail to address many aspects of validity that are essential to…

Software Engineering · Computer Science 2018-09-07 Lucas Gren

The explosion in the use of software in important sociotechnical systems has renewed focus on the study of the way technical constructs reflect policies, norms, and human values. This effort requires the engagement of scholars and…

Computers and Society · Computer Science 2019-09-27 Deirdre K. Mulligan , Joshua A. Kroll , Nitin Kohli , Richmond Y. Wong